Removal of HP Support Assistant in the bar of

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• hp support assistant for the new version update is not installed

  HP Pavilion Slimline s5306ukP; Monitor LCD 20-inch HP 2010

  My problem is that I recently had a HP Support Assistant alert to download the new HP Support Assistant for the latest features.

  Well I tried to download the update, but it would not install? I'll go through the events on the screen and maybe you can inform me as to why this update for the new Assistant support will not correctly installed, thank you.  Everything goes up to 4. Then it will skip "Download updates" and go on 5 /, but nothing happens?

  Point adjustment 1/restore... pass; 2 disk space / audit... pass. 3 / connecting to HP services for new updates and alerts... pass. 4 / download updates... N/a; 5 / install/apply the selected items... no?

  Should I have to uninstall the version that I already have the update through and re - install a new Version, or you have any patch that can be applied to make this update installs successfully?

  I have Windows 7 Home premium 64-bit.

  Hi DP - K,.

  I tried again since my last email with the problem where I couldn't find the program once it is downloaded, and alongside the race/Save little was downloaded files. I clicked on it and watched the sp54931.ex download in a folder "view and track downloads. I then told run this and asked that my administrative password. I thought here goes while I'm waiting for a response from you, nothing to lose to new and low and here is the update for the new Version HP Support Assistant downloaded correctly. Since then, I had a glance in the desktop program and there is no warning, everything is up-to-date.

  If all is well now and I can't thank you enough for all your help to try to solve this problem for me. You are the experts, and I was just lucky. I sincerely thank you.

  Best regards

  Gerry

  PS I will now know where to go if I have more problems... experts.

• HP Support Assistant on the restoration of these freezing points

  Model No.: p6-2133w

  NEW HP Windows 7 64 bit SP1, Microsoft Security Essentials Antivirus, already contacted HP support once on this issue, they had me re-download HP support assistant, restart, the program of restoration of the recovery area, but yet will accomplish a focus at all.   I'm an advanced user, but I like the ability to automatically update the drivers - since the new PC, and then I'm sure it's the right driver

  Tune-up just doesn't work at all, but I guess I can always do manual tunes ups and you worry, which I suppose

  Hello

  There are a few possible causes to do this, but first try the following and let me know if that helps at all.

  Unless you still have the latest installer for HPSA, download again from the link below and save it in your downloads folder.

  http://h18021.www1.HP.com/helpandsupport/HP-support-Assistant.html

  Then, download the Microsoft 'Fixit' on the link below and use it to uninstall the current version of HPSA on your PC.

  http://support.Microsoft.com/mats/Program_Install_and_Uninstall

  Once done, restart the PC.

  Install the installer HPSA recorded do a right-click and selecting "run as Administrator".

  This makes all the difference?

  Kind regards

  DP - K

• HP15-ac103na: HP Support Assistant on the new laptop

  Hello

  I have a new notebook HP15 running WIndows 10, so I'm new to all this.

  The HP Support Assistant icon appeared in the taskbar with a double exclamation point on it.  When I move the mouse over it, it says "Significant action", but when I click it, there is nothing I can do.  HP Support Assistant window is disabled by a screen of welcome in front of her, and the next in the Welcome screen button is also disabled.  So I can choose my preferences to update etc, but I can't turn them on or go beyond the Welcome screen.

  Is it me, or is there something wrong?

  peterw29

  Let me welcome you on the HP forums!
  
  I read your post about the problem of HP Support Assistant and wanted to help.

  You can try to download the latest version of this page and see if it works: HP Support Assistant. HP® Official Site

  But if that doesn't fix it, why not just let HP repair at our expense!
  
  You must contact the HP Customer Support directly so they put you in contact with HP Tech Support to see what they can do on the diagnosis and repair of your machine remotely.
  
  I did recently, and HP technology was able to remotely access my PC on the Internet and to make the necessary repairs.
  
  If you live in the United States or the Canada, details are on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
  
  If you live elsewhere, contact details are on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
  
  Good luck
  
  I'm a volunteer and I do not work for, or represent, HP.
  ========================================================================
  If you feel that my suggestions helped you, please click on the thumbs-up symbol to say thank you!
  
  If they helped to solve your problem, please click 'Accept as Solution' to help others find similar information.

• Unable to use HP support assistant get the hpsf error has stopped working

  Original title: hpsf.exe has stopped working

  When I try to open hp support assistant I get a box that says hpsf has stopped working. says he has encountered a serious problem, click ok to automaticlly app to restart, but it dosent fix the problem

  Hello

   

  Please join Microsoft Community where you can find the necessary information on Microsoft products!

  When you try to open HP support assistant, you get a message that hpsf.exe has stopped working.

   

  This is perhaps due to a problem with the application.

   

  I suggest to reinstall the application and check to see if the problem persists.

   

  Step 1: Uninstall the application

  Uninstall or change a program

  http://Windows.Microsoft.com/en-us/Windows7/uninstall-or-change-a-program

   

  Step 2: Install the program

   

  You can install the program on the site:

  http://WWW8.HP.com/us/en/campaigns/hpsupportassistant/hpsupport.html?JumpID=ex_r602_go_hpsupportassistant

   

  I suggest you to get more assistance to the HP support forum sites mentioned below:

   

  http://h30434.www3.HP.com/T5/desktop-operating-systems-e-g/HP-support-assistant/TD-p/1301657

  http://WWW8.HP.com/us/en/campaigns/hpsupportassistant/hpsupport.html?JumpID=ex_r602_go_hpsupportassistant

   

  I hope this helps. If you need additional help, let us know and we would be happy to help you.

• Pavilion dv1060us: HP SUPPORT ASSISTANT for the XP NOT FUNCTIONING

  Just reinstalled Windows XP Pro. I don't get notifications of HP drivers or updates to the BIOS as before.  How to reactivate the wizard?  I tried the automated on the support site, but it only works with Win7 and beyond.

  It is perhaps because Windows XP is no longer supported by anyone.  If possible, try upgrading to Windows Vista or 7.

  https://Jet.com/product/product/2f6079abc0ae4a55ade91a2dfa6d37b9?jcmp=PLA:GGL:software_a1:computer_software_operating_systems_a1_other: na: na: na: na: na: 2 & code = PLA15 & k_clickid = 80c25708 - a 90-4 - 42cd - 852c - 8f52faa3a142 & kpid = 2f6079abc0ae4a55ade91a2dfa6d37b9 & gclid = Cj0KEQjwyK-vBRCp4cymxermx-EBEiQATOQgh7kzA8x77KaEFtNI2bmZMxcDk6BWJkMWtxOK9okX8uIaAtHu8P8HAQ

  http://digitalstockriver.com/product/Windows-7-Professional/

  Given that you just re-installed Windows XP, you will not lose a lot of things because you don't have much. I would like to get a new computer, especially if you guessed it with Windows 2000 or XP brand new, I think that the hard drive will not last much longer.

• HP Photosmart 5520: Delete a message HP Support Assistant

  The symbol of HP Support Assistant in the bar shows constantly spots a yellow triangle with an exclamation point and the tool tip meesage said "action recommended necessary."   Opening of the support Wizard displays the message:

  ' Printers HP - cartridges work with my HP printer?

  I have read the message and clicked on the icon to delete, but the message and the yellow triangle remain stubbornly.  Please tell us how to remove this message once and for all of the support Assistant.   The printer works great!

  Thank you very much

  Dave

  @Dave_V

  @WAWood may be right about the said message tenacious; She might want to stick around, at least for now.

  For other reasons entirely my own installation of HPSA "plugged my trip" with different messages that tend to recur or be replaced by another useful tip.

  It is of my workaround:

  Open HPSA > settings >

  Under Select how you want to receive updates from HP >

  Select check for updates, but let me choose updates to download and install

  Under Select how you want to be informed >

  UNCHECK all the options of notification

  Save

  NOTE:

  • ' Check for updates ' causes the HPSA to indicate when updates are available. the program will not attempt to download updates without your approval
  • Uncheck "all notification options" causes the HPSA down the taskbar

  Windows key > search the list of applications, search and click on HP help and Support >

  Right-click on HP Support Assistant > pine to start

  NOTE:

  • Pine to causes to start the HPSA program becomes available on your start screen
  • To access the HPSA: Windows key > click on HPSA

  Pouf!  No more triangles, constant messages or updates unexpected.

  Reminder:

  • Never, never let the HPSA update your BIOS
  • BIOS updates should be performed only when necessary
  • BIOS updates must be done manually

  Reference:

  Updates - when and how

  When you see a post that will help you,

  Who inspires you, gives a cool idea,

  Or you learn something new.

  Click the 'Thumbs Up' on this post.

  Fixed / responded? Click this post accept as Solution to help others find answers.

• HP Support Assistant - How can I disable start up / remove tray

  Hi, authorized HP Support Assistant to run automatically at startup and to install on the system / boot to the high plateau.  He told me when I was doing what I could disable it at a later date in the settings of the program.  But I can't find it, how to do it please?

  Thank you

  Type msconfig in the search of all the prgorams and files box.

  Click the msconfig icon that appears above to call the system configuration utility.

  Select the Startup tab find the HP Support Assistant in the list and remove the check mark in the box to the left and select OK to make the change take effect the next time you start.

  

  

  Once this is done you can always call the program to all programs-> HP-> HP Support Assistant.

  Erico-

• Need help with the Support Assistant for TouchSmart 310

  I tried to install the latest version of HP Support Assistant manually by searching on the HP customer service and it removed the previous version first. Nothing happened thereafter. I thought it would open HP Support Assistant after agreeing to terms and policies, but he did nothing. When I click on the HP Support Assistant icon, I get "year error occurred" on the very top of the page.  I am not in a position to make changes within the program - everything is gray.

  I tried unistalling tune but I get a message stating: Error 1316 - a network error has occurred trying to read from the file c:\windows\installer\hp support assistant.msi. I tried to look for this file and have not found. I even typed in the search and was not able to find it so I am not able to uninstall it.

  I've had this computer for a year now and have never been able to upgrade to the latest version of HP Support Assistant within the program. I'd get what your computer does not meet the minimum requirements and so I left it alone. The reason why I decided to manually update was because I have problems with the E: drive. And from what I read on HP, to see if I have a hard drive failed, I would need to run tests using HP Support Assistant, but unfortunately, I am not able to do this since I can't access HP Support Assistant.

  I have HP TouchSmart 310-1125f. Windows 7 64-bit.

  Hello

  It is good to hear than the detected "Fixit" and was able to remove the existing installation of HPSA such as what can many fixed some of the problems that can prevent a new version installation correctly.

  First, even if you always have the latest installer HPSA, download it again from the following link and save it in your downloads folder.

  HP Support Assistant.

  One when you're done, open your download folder, click with the right button on the Setup, select Extract 7 - zip, select the files and then click Ok.  Open the new folder sp58919 snippet and see you another installer called Setup - this right click and select new, 7-zip, select extract files and then click Ok.  Open the new installation folder, the installation application ( 4th down with a size of 249KO ) right-click and select "Run as Administrator" to launch the installation.

  Did the full install now and if so, HPSA does work properly?

  Kind regards

  DP - K

• What will happen if I remove HP Support Assistant?

  What kind of trouble I'll be if I take ((HP Support Assistant)) can someone please tell me because I think useless!

  Hello

  This product will help a lot of users, but not all. You can remove it from programs and features (in Control Panel), uninstall software, or you can turn it off then keep there just in case where. Please also visit the following links:

  http://h30434.www3.HP.com/T5/notebook-operating-systems-e-g-Windows-8-and-software/removing-quot-HP-support-assistant-quot/TD-p/250207

  http://www.ehow.com/how_7390886_disable-HP-support-Assistant.html

  Kind regards.

• HP Support Assistant stops working after the update

  message says:

  hpsf.exe has stopped working

  HP ENVY 17-2070nr PC windows 7 64 bit laptop

  Hello

  Try the following

  Firstly, uninstall your current version of HP Support Assistant using Microsoft 'Fixit' at the following link: this is particularly useful for correcting problems that may prevent resettlement on the machines running a 64 bit OS.

  http://support.Microsoft.com/mats/Program_Install_and_Uninstall

  When this has completed, restart the laptop.

  Then download and install the latest version of HP Support Assistant of the page on the link below - the download links are to the bottom of the page.

  http://h18021.www1.HP.com/helpandsupport/HP-support-Assistant.html

  After installation, restart the computer again.

  Kind regards

  DP - K

• HP Support Assistant - telephone number incorrect for the Germany

  Let's not the phone number indicated in HP Support Assistant for the Germany. Under the button 'Contact support' location Germany selected, 'call HP"indicates phone number 01805 65 21 80. This phone number no longer in service.

  The right phone numbers are on http://www8.hp.com/de/de/contact-hp/phone-assist.html and in my case, it would be + 49 69 2999 3434 for support for portable computers.

  I used the Feedback button in the HP Support Assistant to report the problem on the wrong telephone number.

  HP Support Assistant version: 7.0.39.15

  Configuration file version: 7.0.2395.1100

  Mike

  The about button / check for the latest version on HP Support Assistant version: 7.0.39.15 (running on the laptop of HP ENVY 15 TS) came back with the result that the latest version is already installed. I noticed that on the page of the driver for my laptop, this 7.3.35.20 Version sp62291.exe is available. Once I had downloaded and installed this new version, support for the Germany phone numbers appear correctly.
  
  Mike

• HP Support Assistant will not download updates to date, or all the 'health check '.

  Recently, I noticed that my HP Support Assistant continued to inform me of new updates available. In addition, every time I try and do a manual check for updates through the app, the 'health check' will fail. I have a HP Envy 14, edition Audio Beats. The model number is XG981UA #ABC.

  In addition, I do not know if that changes anything but the most recent update, I downloaded was the most recent version of the ATI Catalyst Control Center (I need the drivers for Battlefield 3).

  Anyone know of a possible solution for the Support Assistant software?

  Hello

  Try the following

  Firstly, uninstall your current version of HP Support Assistant by opening windows control panel, open programs and features, make the entry for HP Support Assistant right click and select uninstall.  Once this process is complete, restart the laptop.

  Then download and install the latest version of HP Support Assistant of the page on the link below - the download links are to the bottom of the page.

  http://h18021.www1.HP.com/helpandsupport/HP-support-Assistant.html

  After installation, restart the laptop.

  Kind regards

  DP - K

  

• get the last error of coming to the g4 pavilion 1210 hp support Assistant to laptop

  1. product name and number of :

  Pavilion g4 laptop 1210se

  2. the installed operating system:

  Windows 7 home basic 64-bit

  
  

  3. error message:

  (get the latest hp support assistant) the error appeared in the hp support assistant

  When I click and install the update it doesn't effect in case of error.

  4. all changes made to your system until the problem occurred:

  None

  
  

   

  Hello

  Try the following.

  Unless you still have the installer, download the latest version of HP Support Assistant from the page on the link below - download links are to the bottom of the page - and Save the installer to your download folder.

  http://h18021.www1.HP.com/helpandsupport/HP-support-Assistant.html

  Then, if you do not have an extraction utility installed, download and install 7-Zip.  Please note that If you have a 64-bit installation, download and install the Installer x 64 64-bit .msi on the link below.

  http://www.7-zip.org/

  Then, right click on the HPSA installer you download earlier, select Extract 7 - Zip, select the files, and then click Ok.  The newly extracted folder, right-click on UninstallHPTCA and select "Run as Administrator" - you may well see no progress of this attempt uninstalling, then leave the laptop at idle for a good 10 minutes before restarting it.

  When Windows has completely recharged, run Microsoft 'Fixit' on the link below again before trying to install the new version of HPSA...

  http://support.Microsoft.com/mats/Program_Install_and_Uninstall

  Kind regards

  DP - K

• HP Support Assistant has stopped working after the installation of the HP-Helper to check network

  My computer model: HP Pavilion SlimLine s5-1160 desktop with Windows 7 64 - bit Media Center

  While I was away from my computer this morning installed HP HP network check Helper. When I got home there was a message that I needed to restart the computer. After reboot, I got the same message. After trying several times, I have disabled assistance program using Add-on management, but the message from computer restart guard appearing. When I tried to open HP Support Assistant it opens, but instead, the restart popped up message. In the HP Setup Manager Wizard, I clicked on help, then launch support assistant and received... the message to reboot. If I open HP help and Support Windows and click "Contact assistance (Get in touch with someone at HP)" I get... the message to reboot. I have re-installed HP Support Assistant with the latest version on the HP Web site. After the computer restarts, I have... the message to reboot.

  Thus, the computer always tells me that I need to reboot, HP Support Assistant does not open and I can not get HP support number to call by clicking "contact support (Get in touch with someone at HP). Does anyone know a number I can call to "Get in touch with someone at HP?

  Thank you.

  Sorry, you encounter the problem with your PC.

  If you have not been able to contact HP, but here is the number:

  800-474-6836 (800 HP invent)