Remove the cover on all in one office

I have a desktop HP all-in-one view 20. I can't get the back cover off to add ram. I have the 2 screws and the cover rises about 1/4 ", then that's it. I noticed a small hole in the lid that has a "lock" symbol Is there a tool to unlock the back cover?

Thank you. It does not help. You own a HP ENVY 20 - d117c TouchSmart all-in-One desktop PC.

As you loosen the two screws, turn each him until you hear a click five times. This means that they are completely loose.

From the edge of the lid near the base, lift the back cover upwards and remove it.

There is a video that I watched to see how it does, but it is a place that I can't provide you with a link to access.

Best regards
ERICO

Tags: HP Desktops

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