Remove the dead CP1025NW cartridges
Hello
My HP Laser Jet CP1025NW had a problem during a firmware update and now won't turn on (just the Attention and ready lights illuminate). HP sent me a replacement printer, but he told me to keep my cartridges for use with the replacement. The problem is that you should press the toner for color cartridges run the corresponding cartridge to the front of the printer access panel. With the printer does not, I can remove the drum and toner cartridge color that was in the front.
Anyone know how to get manually other cartridges turned to the access panel? There is nothing in the manual and support HP did not provide a useful suggestion (they said ship them the printer and they will replace it - but I already have one on the way).
Thanks in advance,
Rob
Hey
It's a little late for the answer to your question, but I answer to help out others that may encounter the same problem you sketched out above.
You must manually force "wheel" mechanism to the position where the toner cartridge would have if the change cartridge button worked.
(1) switch the front panel upward and remove the drum
(2) open the top panel and remove a cartridge, you are able to remove.
(3) now put a hand in the forward hold and in support of the cartridge from the bottom and your other hand from the top (lid open) and force the cartridge upwards - you will hear a click when you move the cartridge to a position where you are able to get out now 'only' cartridge. -You will have to put pressure to force the wheels on the side to turn up, but at the same time be gentle enough so that you are not to break.
(4) repeat step 3 to raise the remaining cartridges in a position where they can be removed.
Voila, now you can return the masoned hp laserjet printer and keep your original 4 toners.
Chucky
Tags: HP Printers
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