Remove virus Win32/Protected.Fm

My system is infected with a virus attached to my WinLogon file. According to my AVG Virus Remover it is white listed which means that the program cannot be removed because it is essential to the operation of the computer. How can I do to remove it manually. I'm reluctant to simply restore my computer if I use Microsoft Office widely and have my discs (they were lost in a substantive motion) and don't have hundreds of dollars to replace.

This virus also affects the recognition of my hard drive. I tried to load a new malware fighter and he told me that he could not find the E drive, my hard drive is D.

Thanks for any help.

Hello
 
 
 
Method 1.
I highly recommend to run a Scan of Virus online.

Sometimes the security program installed might not be fair enough. I also recommend you update your security software regularly.
 
a. follow the link below to start the free online scan:
http://OneCare.live.com/site/en-us/default.htm
 
b. run the malware removal tool from Microsoft.
 
 
 
Method 2.
In addition, you should consider the steps that are listed in the article below for disk drive.

Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.Microsoft.com/kb/982116
 
 
 
 
I hope this helps.

Thank you, and in what concerns:
Shekhar S - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.
If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

Tags: Windows

Similar Questions

Maybe you are looking for

  • Recovery of indulgence

    UH HiFirst of all, I would really appreciate if you guys could get an official e-mail address you can write, because I think that this post does not fit in to one of your community thingy stuff...Well, I just wanted to ask if Skype record Skype-calls

  • Satellite A300 keys menu does not display drop-down

    Hey guys,. I think that when I delete a whole bunch of programs, I have deleted something that I wouldn't by chance. When I press on and press and hold the Fn key and press one of the function keys (F1 to F12), the computer no longer displays the dro

  • Motherboard is toast. A few questions.

    Hi all First is an intro and a few features: My name is Scotty and this is my friends HP desktop that we talk... not mine. I'm an old man of mainframe that has also a dozen of Windows network, server and desktop support experience.  This is the Offic

  • My internet e-mail setting (POP3) is looking for a password

    I can't get my email to close properly.  He is also called a password which has been never implemented.  What can I do?

  • Email to blackBerry Smartphones does not connect via the new operating system

    Once I downloaded the new OS, my email has stopped working.  It is no longer that receives or sends emails via my Mobile network.  If I turn on the Wi - Fi and connect to a Wi - Fi network, then the email receives and sends.  I don't want it to be co