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• Muse removed but can not download now

  I got a free trial of Muse and decided to purchase a full subscription of CC. I deleted the program Muse of my MacBook Pro and now CC says he is still in charge and won't let me download. Any help appreciated.

  colinsteed, the CC app still detect the application files on your machine. Just curious, how did you actually uninstall Muse CC?

  To check if you still see the uninstall program for Muse CC under Applications-> Utilities-> Adobe installation folder. If you do, run it.

  Otherwise, download and install the Adobe CC cleaning tool and remove the remains of Muse CC application. http://www.Adobe.com/support/contact/cscleanertool.html

• remove photos from phone, but did not gain storage

  I downloaded all my photos from my iPhone to my PC.  Then, I downloaded this file to Dropbox.  Once I was sure they were all in Dropbox, I deleted all the pictures on my phone.  They removed, but I did not win in any storage space on the phone.  This is the reason for this.

  I missed a simple step of hope!

  Thank you.

  Did you also remove them from the "recently deleted album?"

• I have downloaded a few you tube vedios. They were not open but are in the dwlhelper folder. I tried to remove them, but could not. Help me remove them.

  I tried to remove them, but could not. Help me remove these files that are not open.

  Hello Emma, try to restart your computer and delete files immediately after. Alternatively, you can use a tool like unlocker to remove the lock and delete files...

• Windows 8, the error message indicates printer does not print. It prints, but does not remove the queues

  I use Windows 8 Pro, 64-bit on a printer of a6700y Pavilion with a printer PhotoSmart 310. When I print, I get an error message saying that there is an error, and the document will not print. The document prints correctly, but will not remove the file in the print queue... I have to manually delete the file in the queue. Of course, it's a software problem. How can I solve this problem?

  Hi eri2198859,

  HP has designed a quick and easy tool that diagnoses and solves many problems of printing, scanning and connectivity: The HP Print and Scan doctor. HP recommend you to download and install Print and scan doctor no matter what time you need to solve a problem with your HP printer from the link below.
  
  I would like to know what are the errors you receive?
  
  http://www.HP.com/go/tools

• ICAN can't uninstall Justcloud. I tried Control Panel, add/remove, but he did not remove it. What can I do?

  Very well... I downloaded Justcloud but failed to read the terms and policies. I want either, so I tried to uninstall it by going into the control panel and clicking Add/Remove, but Justcloud would not uninstall. I'm a novice at this and I don't really know what to do to get this from my computer. It's the first day of a 14-day free-trial which Justcloud offered. I really need this uninstalled before the end of this trial period because I do not share the terms and policy and I will not be forced.

  [Moved from comments]

  Hi Shawn,

  System Restore can return programs and system files from your PC to a time when everything was working well. This will not affect your documents, images or other data.

  Do a System Restore to an earlier date and check if it works.

  System restore

  What is system restore? (Vista)  

  How to restore Windows XP to a previous state

  Good day!

  Answer please if you have any questions.

• 4 updates keep the facility several times, but do not appear in Add/Remove programs after a reboot

  Original title: 28/03/14 Windows XP updates wants to keep same installation 4 updated updated on logoff. BUT do not show in Add/Remove programs after a reboot? Thanks.Help please.

  Hi, I know this question is a chopped dead horse more again and again. And thank you for your help. Preparation for April 8, the best I can. You want to change this mess first. Very tight schedule. Don't know if these updates are important. Has been published about 5-7 days ago.

  There are 4 Windows XP updates on my 2004 Sony Vaio wish to logoff (on the stop icon) install. And say sucessfully installed it when I do this on the Windows Update page. But after the restart, the updates below do not appear in the Add/Remove Programs folder. That's why when I logoff, he wants to install on the stop icon again, eating my C drive that has now fallen to 15%... Just enough to defragment. I don't know where to install these files. Need to trash and cleaning of the space. Your help is more appeiciated. Thank you very much.

  

  Security Update for Microsoft .NET Framework 3.0 SP2 on Windows Server 2003 and Windows XP x 86 (KB2832411)

  Download size: 0 KB 0 minutes (downloaded; ready to install)
  A security issue has been identified in a Microsoft software product that could affect your system. You can protect your system by installing this update from Microsoft. For a complete list of issues included in this update, see Microsoft Knowledge Base article associated. After you install this update, you may have to restart your system.  Details...

  

  Security Update for Microsoft .NET Framework 3.0 SP2 on Windows Server 2003 and Windows XP x 86 (KB2756918)

  Download size: 0 KB 0 minutes (downloaded; ready to install)
  A security issue has been identified that could allow an unauthenticated remote attacker to compromise your system and take control. You can protect your system by installing this update from Microsoft. After you install this update, you may have to restart your system.  Details...

  

  Microsoft .NET Framework 3.5 SP1 and .NET Framework 2.0 SP2 update for Windows Server 2003 and Windows XP x 86 (KB982524)

  Download size: 0 KB 0 minutes (downloaded; ready to install)
  This update solves a set of known issues in Microsoft .NET Framework 3.5 Service Pack 1. After you install this item, you may have to restart your computer.  Details...

  

  Microsoft .NET Framework 3.5 Family Update (KB959209) x 86

  Use them as a guide to repair the problems of .net framework:

  Error code '0x8007066A' when you use the Windows Update Web site or Microsoft Update to install the .net Framework update:
  http://support.Microsoft.com/kb/2507641/

  When you try to install an update for .NET Framework 1.0, 1.1, 2.0, 3.0 or 3.5, you may receive Windows Update '0 x 643' error code or error code Windows install "1603".
  http://support.Microsoft.com/kb/923100

  More information

  http://taurarian.MVPs.org/framework/Net_Framework.htm

• "Add or Remove Programs ' opens but does not fill.

  original title: "ADD or REMOVE PROGRAMS ' opens but does not fill.

  I bought a rebuilt SONY DESK TOP and have used it for over a year and it ran ok. The unit was pre loaded with Windows XP Home Edition and it came not with a XP disc.

  Get the fixit . You may need to install powershell before running

• How redir to C:\ TEMP > unwanted dir dir is empty but will not remove. I can't delete the dir eighter. Any ideas?

  How rmdir C:\ TEMP > unwanted dir dir is empty but will not remove. I can't delete the dir eighter. Any ideas?

  Hello Ssmith331,

  Welcome to the Microsoft Answers Community!

  Try adding a/s in front of the path of the directory you want to delete. For example: rmdir /s C:\Temp\Test

  For more information about the Rmdir command, follow the link below:

  RMDIR

  Hope that helps, I look forward to hearing from you.

  Steven
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• My computer is infected with virus/bug I have checkd with Anti virus few records showed infected but could not remove.

  My computer is infected with a virus/bug I have checkd with Anti virus few records showed infected but could not withdraw, step by step programs stoped working, I tried all the things microsoft Web and other webs to run antispy etc, but nothing works programs start, but halfway to display error and stop now even explore stop working, now I had a white windoa screen opens more but I have a lot of data that is important, how to fix it? can anyone help please thanks

  Raz2009,
  If you have a known problem with the virus then I suggest to get an antivirus program that you can boot from and run it without starting Windows.

  Another option would be to format your drive and do a clean install of Windows (this would remove all the data of your drive).  If you have a backup of your data, this is the best course of action.  If you do not have a backup, you can then do a parallel install (This installs XP in a different folder if you don't lose any data). Here is an article on installation options: http://support.microsoft.com/kb/316941
  Mike - Engineer Support Microsoft Answers
  Visit our Microsoft answers feedback Forum and let us know what you think.

• McAfee detected 'Artemis' but can not remove it. What is - this and how do I fix it.

  McAfee detected 'Artemis' but can not remove it. Does anyone know what the best thing to do for me

  Hello

  Don't forget he has completely disappeared: executer run in SafeMode - repeatedly, press F8 that you start.

  Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone. (If Rootkits run UnHackMe)

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Malwarebytes - free
  http://www.Malwarebytes.org/

  Run the malware removal tool from Microsoft

  Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

  You should get this tool and its updates via Windows updates - if necessary, you can download it here.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
  (Then run MRT as shown above.)

  Microsoft Malicious - 32-bit removal tool
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

  Microsoft Malicious removal tool - 64 bit
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

  also install Prevx to be sure that it is all gone.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Prevx - Home - free - small, fast, exceptional CLOUD protection, working with other security programs. It comes
  a scan only, VERY EFFICIENT, if it finds something to come back here or use Google to see how to remove.
  http://www.prevx.com/   <-->
  http://info.prevx.com/downloadcsi.asp  <-->

  Choice of PCmag editor - Prevx-
  http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

  --------------------------------------------------------

  If necessary here are some free online scanners to help the

  http://www.eset.com/onlinescan/

  http://www.Kaspersky.com/virusscanner

  Other tests free online
  http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

  --------------------------------------------------------

  Also do to the General corruption of cleaning and repair/replace damaged/missing system files.

  Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

  Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Run checkdisk - schedule it to run at the next startup, then apply OK then restart your way.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  -----------------------------------------------------------------------

  If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

  http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

  I hope this helps.

  Rob - bicycle - Mark Twain said it is good.

• How to locate a file that is displayed on my desk to remove it at a command prompt indicates that this file "is no longer in C:\Users\owner\desktop. It is in plain site, but will not remove.

  How can I delete a file that sits on my desk and then will not delete but a prompt indicates that this file "is no longer in C:\Users\owner\desktop. It is in plain site, but will not remove.

  Hi SMingalone

   

  We can perform the disk cleanup and disk defragmentation to remove extra files on the hard drive. Refer to the below help links -.

  http://Windows.Microsoft.com/en-us/Windows7/delete-files-using-disk-cleanup

  http://Windows.Microsoft.com/en-us/Windows7/what-is-disk-defragmentation

  http://Windows.Microsoft.com/en-us/Windows7/improve-performance-by-defragmenting-your-hard-disk

   

  You can also check the below link for more assistance and control.

  http://Windows.Microsoft.com/en-us/Windows7/strategies-for-freeing-disk-space

   

  I hope this helps.

• How to remove defender windows on the new computer with windows 7... can see, but will not happened to the top in the list of programs under Uninstall

  I installed windows defender when I got the new computer with win 7 preinstalled for protection up to what I could find the # key to the program I bought for another computer.  tried to remove defender windows until I downloaded the paid program but could not find it to uninstall... see windows defender is on the computer, but it doesn't show in the list in my computer/control panel uninstall so I'm not able to uninstall... Please help... so far I do not know I like windows 7 at all... give back me my simple xp.  :-)

  If windows Defender is not supported by microsoft that they deliver of course assign updates for her and also their malicious software removal tool.

  You can disable the safety recalls.

• Error message: Picture.library.ms no longer works. Tried to remove the library as suggested but does not ask for confirmation delete a few deletions without asking for confirmation.

  Error message: Picture.library.ms no longer works. Tried to remove the library as suggested but does not ask for confirmation delete a few deletions without asking for confirmation. Also don't undersatnd how then restore you the other context using the trash of the library? Don't understand that your instructions please the ventilation in portions of beginner. Is - this recurring issue is sought in microsoft?

  Hello

  You solved the problem with the photo library?

  You have been informed that the question about the image library is fixed in the next thread.

  http://answers.Microsoft.com/en-us/IE/Forum/ie11-iewindows8_1/you-tube-videos-do-not-play-after-updating-to/ce05a70a-3548-44e7-b5ed-2602df641dca

  If you are now facing problems with videos from YouTube on Internet Explorer 11, try the steps in the above thread link and check.

  Let us know if you need help with Windows related issues. We will be happy to help you.

• I use LR CC on MAC OS-problem with removal of Spot, it is note all points but does not change things?

  I use LR CC on MAC OS-problem with removal of Spot, it is note all points but does not change things?

  Hi bakhytz,

  Could you please check if the opacity is set to the maximum value and feather is set to a lower value in your spotting tool parameters.