Removed from USB drivers - no keyboard/mouse connecting feature

Specifications of the computer:

HP Pavilion P6 - 2327c

8.1 Windows 64-bit

8 GB (4 x 2) of RAM 1600 Mhz

5550-A8-AMD Quad-cores to 3.2 Ghz, 3.7 Ghz Turbo

Western Digital Blue 1 TB at 7200 RPM

AMD Radeon HD 7750 1GB GDDR5

Stock HP 300w

-------------------------

After trying to uninstall atalyst control C CAMD Center, I realized that I deleted my USB drivers during uninstall. What happened is that I did an uninstall Express instead of a custom uninstall. I had only to uninstall my driver display and CCC. Apparently, in this uninstall, there was an option to uninstall the so-called AMD USB filter drivers.  So, I have a computer that starts perfectly in Windows, but can not connect.

Note: The keyboard and mouse work during the Advanced Startup Menu Windows 8.1.

With this limited functionality, I tried the following:

1. plug the mouse & keyboard in different USB 2.0 Ports & USB 3.0 Ports, but everything remained the same.

2. I tried two different system restores. We've been when I uninstalled AMD Catalyst Control Center, and the second was on July 9, 2014. Two restorations failed due to the inability to access a Windows file.

3. I tried to boot mode safe mode w / networking, but, oddly enough, nothing happened.

My last option is to reset my PC to factory settings - which means that I will lose 600GB of data - or attempt a repair of the BONE. However, I have HP recovery discs. I bought last fall, and they come in 4 disks. But, the recovery discs aren't for Windows 8 8.1.

My question is, is there a way to repair Windows (NOT RECOVERY, BUT REPAIR) with recovery disks despite them being for Windows 8 and 8.1 not, or I have to buy a disc of Microsoft? And if so, repair Windows will reinstall basic USB drivers for the connection?

Any help will be appreciated.

Hi mclightning88,

Have you tried updating your Win 8.1 install in the Advanced Start Menu?

Here the instructions on performing this task.

If it works, you're in business. You lose third part of desktop applications and need to reinstall, but will retain the personal data.

If you recover you can also create a custom refresh image of your PC after getting it setup the way you want. When updating from your PC in the future, simply reinstall the office applications installed after the creation of the image.

You can also create a system image on an external drive whenever you like go in Control Panel - history file. Check the lower left corner of the history file for "System Image backup" dialog box.  Then, you create a Microsoft Recovery drive. The instructions are here. You can restore an image of the Win 8.1 system with the recovery disk.

There are also a lot of good third-party imaging solutions that are available.

Unfortunately you are unable to repair your installation of Win 8.1 with Win 8 HP recovery disks. If you use this method, you will lose everything. You must rebuild your Win 8 back to 8.1 Win install.

As a last resort before a factory HP restore, you should consider this option to retrieve data.

Jaco

I'm not an employee of ch *.

"" "" Please give a "Bravo, Thumbs Up" If the notice is relevant or "accept as Solution" to help other users of the forum having a similar problem.

HP products:
810-150se office
17 t - j000 Notebook
H8 1380t CTO Desktop
560z Desktop

Tags: HP Desktops

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