Repair process is very long

Hey,.

The problem is that ive given my computer for repair nearly two months ago and I still haven't received it back, even though I was told it takes about 3 weeks to fix it. Whenever I give the floor to the service center they say they expect the details arrive. My warranty runs out next month, and I'm obviously interested to get my laptop repaired before that.

I was therefore wondering if the Toshiba company has no rule on how long the repair process may take?

Thank you

Hi mate

First of all I have to say that my laptop has been fixed by the ASP in my country too, but the repair process went very quickly.
I have called the ASP at Saturday, send Mobile Monday. Thursday, I received the message about the malfunction and the cell phone Monday was send back to me.
The warranty covered everything.

But I think it depends on the availability of the part.
In some cases, the parties are not available for ASP and the needs of technicians to order these pieces at Toshiba stock head this may take some time

But don t worry mate. its doesn't matter that your warranty runs out next month because the laptop has already been send to ASP and it it was done while the guarantee was valid.

Tags: Toshiba

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