Repeated Ox8004fe21 calls 'does not work windows genuine' even though I am.

Because of this common windows error shared by many others, I'm unable to receive windows updates and I don't know where to find the tool of diagnosis to begin to solve this problem.

Click on the ORB start

in the search box, type installed updates

Click on the link found for "view installed updates".

Wait for the window to find all updates (may take a minute or two)

In the search box, type KB3004394

You should get a response (what date it was installing on?)

Select the entry, and then click on uninstall.

Tags: Windows

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