Replacement of VG224 in Cisco Unified Call Manager (CUCM)

Similar Questions

• Cisco Call Manager

  Hi, I want to know whether or not our current phone system uses the CCM? Unfortunately, I know that even with our systems and next thing I know, it's that use us Cisco Configuration Professional utility to configure the phone display names and update the date & time.

  Could someone provide me with the steps to check if we use CCM/CUCM? Sorry to be a beginner.

  Call Manager Express, another acronym which is CUCME - Cisco Unified Communications Manager Express.

  CME/CUCME is function of the router, you can access it via telnet/ssh.

  CUCM can be access through GUI and SSH.

  Kind regards

  Mohammed Noor

• How to use 88XX phones Cisco Unified cm 8.6.2

  I installed the cmterm-88xx-sip.10-2-2-16.cop.sgn file on all Cisco Unified Communications Manager servers in the cluster.

  I restarted the Cisco Tftp service on all Cisco Unified Communications Manager servers in the cluster.

  In the Cisco Unified CM Administration;
  Under the Device menu, select device settings > default device.
  There is no registration for the Cisco IP Phone 8811 models, 8841, 8851 and 8861.

  What should I do to be able to use these new phones on this Cisco Unified CM 8.6.2 system?

  You must install the appropriate device pack. To be honest I don't know which would be best to install. The last pack of the device has support for the 8811. The other models were introduced in an earlier version of the device package. Not sure if they are included in the last.

  http://software.Cisco.com/download/release.html?mdfid=283782839&flowid=4... (2.26145) & relind = AVAILABLE = rellifecycle & reltype = last

• order cisco call manager 5.0

  When you place your order call manager 5.0, if you select the

  MCS7835I1-K9-CM50

  HW/SW unified CallMgr 5.0 7835-I1 device, 0 seats

  You have also to order

  LIC - CM5.0 - 7835-I1 =

  License CallMgr 5.0 7835-I1 device

  If you order LIC-CM-DL-1000 =

  CallManager Device License - 1,000 units

  You can also order the licenses of individual phone, for example

  SW-CCM-UL-7912

  Unit for single IP phone 7912 CallManager license

  Yes, you will need each other. MCS7835I1-K9-CM50 is material. LIC - CM5.0 - 7835-I1 = is a software. LIC-CM-DL-1000 = a license for 1,000 units. You can order these from 10 to 1 000 000 units. As indicated in the following link, different model phones consume a different number of licenses of the unit. Individual telephony licenses are also required and usually purchased with a phone.

  http://www.Cisco.com/en/us/products/SW/voicesw/ps556/products_administration_guide_chapter09186a0080531ebb.html

  I hope this helps. If so, please indicate the position.

  Brandon

• Review installed licenses V4.3 cisco call manager

  Hello!

  I have and old cisco call manager V4.3 and I need to review with the licences it has installed, did someone knows how can I get this information from this version? I checked under license of the system, but nothing is there.

  Thanks in advance!

  Kind regards

  There are no licenses installed on versions of windows, you can not get any info from the server. You should review the licenses of the size of the paper.

  Sent by Cisco Support technique iPad App

• SX 20 with Cisco Call Manager

  Dear team,

  If I add the SX20 with Cisco Call Manager, do I need to install the software cmterm - s52010tc6_2_1.cop.sgn the SX20. If this isn't the case, then what I have to do, I can see only administrator external field in my SX20, where I gave my callmanager IP address but it is not save.

  BR

  Hello

  In order to save the SX20 in CUCM you for CUCM version 8.6.2 or later, and your SX20 must be running TC5 version or a later version.

  This file you mentioned, cmterm - s52010tc6_2_1.cop.sgn, is just a upgrade file that you install on CUCM, so that CUCM can update your point of SX20 endpoint automatically. But you can upgrade your SX20 manually using the file s52010tc6_2_1.pkg.

  To get help on how to register to CUCM SX20, take a look at these guides with the name "administer endpoints TC on CUCM". The Guide according to the version of CUCM you run:

  http://www.Cisco.com/en/us/partner/products/ps11424/prod_maintenance_guides_list.html

  I hope this helps.

  Concerning

  Paulo Souza

  My answer was helpful? Please note the useful answers and do not forget to mark questions resolved as "responded."

• Can I migrate a virtual computer to a new family of CPU? -Cisco Call Manager PUB/SUB

  I currently have 2 host VMware ESXi 4.1:

  1. Dell PER905 - running 16 x 2.39 GHz (core) CPU / Quad-Core AMD Opteron (tm) Processor 8378 (processor type)

  2 cisco UCS C260 M2 (BASE-2646) - running 20 x 2,393 GHz (core) CPU / Intel (R) Xeon (R) CPU E72870 (processor type)

  
  

  The main objective is to move 2 VM of the Dell host to the host of Cisco, the reason is because Cisco Support said that the virtual machine requires an Intel and not AMD they are currently.  I currently have a Publisher Cisco Call Manager and Call Manager subscriber residing on the host of Dell, they are constructed (non - OVF) on this machine some time ago.  We started to have problems with them and ultimately Cisco indicated above.

  
  

  A few questions come to mind, can someone please shed some light on them for me?

  1. can I migrate these 2 AMD to Intel VM, without her damage/destruction of the virtual machine?  What that is the answer may be, can you explain to me the why?  The answer to the migration of the CPU is dependent on the guest OS or what?  I ask because I did this successfully on a Windows Guest OS virtual machine, but I guess it is that Cisco makes me hesitate/question.

  2 would it not be better to each virtual machine rebuilt on the new host, rather than through migration for the purposes of the CPU?

  3. What is the recommended method to endorse these VM, before proceeding with the migration?  I'm not talking about save data in the call manager for reasons that I will perform a backup it first.  I ask more along the lines of - for the love of the virtual machine itself.

  1. can I migrate these 2 AMD to Intel VM, without her damage/destruction of the virtual machine?  What that is the answer may be, can you explain to me the why?  The answer to the migration of the CPU is dependent on the guest OS or what?  I ask because I did this successfully on a Windows Guest OS virtual machine, but I guess it is that Cisco makes me hesitate/question.

  You should be able to perform a cold migration. The concern is the guest operating system level.  The Cisco device is probably a Linux distro.  The distribution must use the AMD64 instruction set (Intel 64 compatible) and theoretically should migrate fine.  However, if the guest what OS was improved the AMD CPU instructions, he can expect these features when you restart.  We have at least a virtual computer in our environment that we need to stick to a certain family of Intel processor because the software license dig and binds to it, but this is the only scenario that I have met.

  2 would it not be better to each virtual machine rebuilt on the new host, rather than through migration for the purposes of the CPU?

  I feel better on the redeployment, but if the migration is successful and applications run stable, then you reaped just the benefits of virtualization.

  3. What is the recommended method to endorse these VM, before proceeding with the migration?  I'm not talking about save data in the call manager for reasons that I will perform a backup it first.  I ask more along the lines of - for the love of the virtual machine itself.

  You could do something as simple as the cloning of a copy.  Depending on how you are approved for vSphere, you can have the POS to back up your virtual machine.  You can also use a tool such as VMWare Converter or Veeam Backup and replication. Given the importance of these virtual machines, I would get at least 2 backups of different type.  You should be able to validate any backup with VMWare Workstation prior to migration.

• Issue of call manager

  We have a Manager call we use for AA to provide wishes and staff of mailbox access mailbox option and no DDI extension before you send us the receptionist (Call Manager driver Point to the monitoring console). Greeting for office hours and the other for off hours which takes messages.

  We had a request to remove greeting during the hours of office, so the rings call the pilot immediately Point, but always need wishes and message opting for hours.

  I have change the standard greeting of the current record to empty and the option after the salutation is to attempt to transfer to Pilot Point. This kind of work, but I get the system prompt to 'wait while I transfer your call', then a second or two from the Department of health before the Pilot Point rings.

  Any way I can stop the system prompt and the Ministry of health before the transfer so that the caller hears only ringtone? Here's how incoming call:

  RTC Via GW-> CTI Route Point-> Unit-> CM Point of pilot-> Attendant Console user

  TIA

  D

  Check out this thread for more information on how to replace the system with a white prompt we so used to hear you it any longer:

  http://forums.Cisco.com/eForum/servlet/NetProf?page=NetProf&type=bookmarks&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40%5E1%40.ee8253b/1#selected_message

  do not forget that it is not taken in charge of TAC, and the change will be deleted when you upgrade so you don't have to remember to reapply after.

  Not that you can do on the Department of HEALTH it - it is paid by the switch, not the unit.

• Call Manager 6.1 network problems

  I have a problem with my network drops continually calls phones or freezing.  Its States CM low features disabled.  We lose calls, phones are freezing intermittently.

  Here is the hardware configuration: MCS-7828-H3

  Platform Type 7828 3 H

  Series MX282400CM

  OS active 6.1.5.10000 - 10

  RTMT shows opt-out phones, but I don't see all devices lose connectivity with the exception of some packet losses minimal for call manager.  No other error not reported in to any device Cisco syslog for example, ping sent to all major network devices have 0 packets lost over the weekend, but 250 on 20 000 ping on the call Manager server is lost.  I replaced the cables, cords and moved from the ports of the switch with no resolution.

  CPU has never been higher than 24%

  Virtual memory never higher than 30%

  Active and Inactive partitions are 15% of disk space.

  We have a 2nd NETWORK adapter on the server, but I can't configure this 2nd NIC as a stand-alone connection for the call Manager server, than as a failover for 1 NIC.  Does anyone know how to configure this 2nd NIC to host all these servers IP services?  Is there a way to replace the NETWORK card on those servers (not on site and have yet to open this box upwards) or do I have to replace the entire server?

  Does anyone have any other suggestions on where to take my troubleshooting?

  Thanks for all the tips!

  Steve

  Please see below, your right in thinking this could be a faulty network card, cable, I suggest you also to search in your STP configuration.
  

  Error Message RTD-1-ADDR_FLAP [tanks] [dec] base10 relearning / min

  Explanation normally, MAC addresses are learned once on a port. Sometimes, when a switched network RECONFIGURES, due either manual or STP reconfiguration, addresses learned on a port are relearned on a different port.  However, if there is a port anywhere in the switched domain that is loop over itself, addresses will jump backwards between the real port and the port that is in the path to the rear port loop. In this message, [tanks] is the interface, and [dec] is the number of addresses being learned.

  Recommended action determine the actual path (port) to the MAC address. Use the ethernet controller of debugging command EXEC addr the privilege of seeing the other path-port on which the address is redisplays. Go to the switch that is connected to this port. Note that the show cdp neighbors command is useful to determine the following switch. Repeat this procedure until the port is found who receives what it transmits and remove this network port.

  Link to Error Message-RTD-1-LINK_FLAP [tanks] down/up [dec] times / min

  Explanation this message means that too many events from the bottom up link was noticed on this interface: [tanks] is the interface, and [dec] is the number of times that the link goes up and down. This could be the result of reconfiguring the port, or it might mean a faulty device at the other end of the connection.

  Recommended action if a person is to reconfigure the interface or device across the interface, ignore this message. However, if no one manipulates the interface or device at the other end of the interface, it is likely that the Ethernet transceiver at one end of the link is faulty and must be replaced.

• Cisco Nexus 1000V Virtual Switch Module investment series in the Cisco Unified Computing System

  Hi all
  I read an article by Cisco entitled "Best practices in Deploying Cisco Nexus 1000V Switches Cisco UCS B and C Series series Cisco UCS Manager servers" http://www.cisco.com/en/US/prod/collateral/switches/ps9441/ps9902/white_paper_c11-558242.html

  A lot of excellent information, but the section that intrigues me, has to do with the implementation of module of the VSM in the UCS. The article lists 4 options in order of preference, but does not provide details or the reasons underlying the recommendations. The options are the following:

  ============================================================================================================================================================
  Option 1: VSM external to the Cisco Unified Computing System on the Cisco Nexus 1010

  In this scenario, the virtual environment management operations is accomplished in a method identical to existing environments not virtualized. With multiple instances on the Nexus 1010 VSM, multiple vCenter data centers can be supported.
  ============================================================================================================================================================

  Option 2: VSM outside the Cisco Unified Computing System on the Cisco Nexus 1000V series MEC

  This model allows to centralize the management of virtual infrastructure, and proved to be very stable...
  ============================================================================================================================================================

  Option 3: VSM Outside the Cisco Unified Computing System on the VMware vSwitch

  This model allows to isolate managed devices, and it migrates to the model of the device of the unit of Services virtual Cisco Nexus 1010. A possible concern here is the management and the operational model of the network between the MSM and VEM devices links.
  ============================================================================================================================================================

  Option 4: VSM Inside the Cisco Unified Computing System on the VMware vSwitch

  This model was also stable in test deployments. A possible concern here is the management and the operational model of the network links between the MSM and VEM devices and switching infrastructure have doubles in your Cisco Unified Computing System.
  ============================================================================================================================================================

  As a beginner for both 100V Nexus and UCS, I hope someone can help me understand the configuration of these options and equally important to provide a more detailed explanation of each of the options and the resoning behind preferences (pro advantages and disadvantages).

  Thank you
  Pradeep

  No, they are different products. vASA will be a virtual version of our ASA device.

  ASA is a complete recommended firewall.

• Cisco Unity call of managers calling entered invalid entry

  I created an Automated Attendant Call Manager that allows callers to dial a (entry of the appellant) extension during the greeting. Key 7 is not locked and expects additional keypress. It works fine if the caller dials the number of correct extension. If the appellant accidentally composed a 7xxx extension that does not exist, they receive the following message in the system of the unit, "I didn't recognize that as a valid entry." "Hello, Cisco Unity messaging system. From a touch-tone phone. "Is it possible to configure the DA call handler to transfer the caller to a call handler I created place of Cisco Unity System Manager? The AA, I created is losing control of the call when it is sent to the system. I would that the AA to hold on to the call to provide it's own 'invalid extension' message appears, then return the appellant to call AA handler greeting. Thank you in advance for your help! -Paul

  You don't specify your version of unity, but I guess that a version 4.x of little flavor or another.

  This can be easily done by editing the greeting of the error. By default it does not appear in the SA, but you can display it by using the advanced configuration tool to turn it on. By default the error greeting will play this generic invites "I didn't understand...". "and transfer the caller to the opening greeting Manager of appeal. You can set it to wrap on itself instead.

  You can also use BulkEdit (found in the tools on your desktop filing) to do that--change the greeting error (still on display in BulkEdit) and in the action dialog box, select "loop back to itself" optional - this way, you can change all the call management and subscribe to the caller of the loop back to the call handler current input not valid.

• Install experience with CSA 4.01 & Call Manager

  Someone at - he had luck get the Callmanager XML policy file and use with CSA agent install?

  I was not able to find the custom policy referenced in the doc, they was curious to know if anyone has installed the CSA on a Callmanager sever and what results have been.

  Thank you

  Here is the link to get the custom policy. I installed CSA on Call Manager several months ago. no problem so far.

  http://www.Cisco.com/cgi-bin/tablebuild.pl/CMVA-3DES

  Please do not forget to rate answers

  Thank you

  Travis

• What is the procedure of upgrading since version 7.1 of CUCM (MCS Server) call manager to version 10.2 of CUCM (on the server of the UCS)

  Hello

  What is the procedure to upgrade the call manager since version 7.1 of CUCM (MCS Server) to version 10.2 of CUCM (on the server of the UCS), please let me know the steps to what would be the backup procedures and upgrades.

  Concerning

  Gerard

  I suggest reading this guide to make sure that you have prepared your environment to support the first 10.x. The link below also contains the path to upgrade to 10.0 (1).

  One of the ways to do this is:

  1 / apply cooling cop upgrade file on all servers in the cluster.

  2 / upgrade the cluster to 8.6 (2). Make a backup of the cluster.

  3 / build a cluster of servers 8.6 (2) on the virtual machines and assign them the same host name and the IP address of the cluster hardware. (You may need to keep these on a separate network until turn off hardware machines)

  4 / restoration of the backup of the pile of material on the VM cluster.

  5 / upgrade cluster VM to 10.0 (1).

  http://www.Cisco.com/c/en/us/TD/docs/voice_ip_comm/CUCM/upgrade/10_0_1/C...

• Call Manager Express ATA187 Firmware update

  Hello

  I recorded with Call Manager Express 9.0 to ATA187 but I have a problem for outgoing calls using DTMF, I tried to put dtmf-relay into the pool of register of voice but without success, so I decided to update the firmware.

  the problem when you go to download page you will find a .zip to the file not as before managing the .zup file and the upgrade of the firmware for the express appeal not found in any document because there is no way to upgrade through phones analgo

  No idea how upgade using any way?

  Hi mrmhar1408,

  You must upgrade the ATA 187 for the latest firmware SIP (9.2.3) using this load file, ATA187.9 - 2-3 - 1.loads. It is in the zip file available on the download section of cisco.com to the ATA-187, the name of the zip file is cmterm - ata187.9 - 2-3 - 1.zip.

  The process of upgrading of the ATA and SIP phones 187 s in SIP via CME are listed here. The process is essentially the same for phones and ATAs.

  http://www.Cisco.com/en/us/docs/voice_ip_comm/cucme/Admin/Configuration/Guide/cmeinstl.html#wp1067416

  Note that you must also have the load the copied file first in memory flash TFTP server, that would be your router CME flash.

  HTH.

  Kind regards

  Stefano.

• intelligent call management bug

  Hi sony support

  Intelligent call management is great, but there are a few bugs

  first: the jerk of the function call requires more sensitivity

  Second: bring the phone to your ear function needs to be improved because it works during calls! for example if you are in a call and someone called you the phone picking up just because it's close to your ear, put the first call you were waiting. (phone captures second call and put the first call on hold)

  Anyone who agrees... .write a comment

  MWM says:

  @SajjanXperia

  uliwooly

  I think you misspoke... I don't want the phone to answer calls while I'm already have one!

  You can turn off your call waiting in the additional settings, and your company should be able to disable, or you - if you have a control panel to the user through the administration of the carrier's Web site

  There is also a second option

  You can configure forwarding functions when "the number is busy' to your voicemail or another number if you need.

  Settings > device

  Call > other call settings
  Call forwading & additional parameters.

  Two of them are options at the end of the page