Replacing the print head - carriage doesn't move to the left

I have an Officejet Pro 8500. I am trying to replace the print heads, but the carriage does not move left as it should to access the print heads. I tried now hold the * key and I tried to turn on/off the printer twice, but it still does not move when I open the lid. How do I move? Help, please!

I managed to solve this problem by pressing the 'OK' button instead of ' * ' button. The new print head works very well. Yay!

Tags: HP Printers

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