Request are not accessible through HTTP in EBS

Hello people

Platform: AIX 5.3

Oracle EBS 11.5.9

9i DB


EBS was operating normally but suddenly, users cannot connect through the HTML page, it keeps loading and while you can access through dev60cgi/f60cgi

but thanks to http://atec.com:8003/OA_HTML/he'll keep the page loading

looking at the log of alerts

Mar 12 15:03:07 Nov 2013

Errors in the /oratec/proddb/9.2.0/admin/PROD_atec/udump/prod_ora_430192.trc file:

[ORA-00600: internal error code, arguments: [kwqidrdq: loop], [0], [0], [0], [0], [], [],]

Tue Nov 12 15:04:08 2013

Errors in the /oratec/proddb/9.2.0/admin/PROD_atec/udump/prod_ora_430192.trc file:

[ORA-00600: internal error code, arguments: [kwqidrdq: loop], [0], [0], [0], [0], [], [],]

Tue Nov 12 15:04:21 2013

Thread 1 cannot allot of new newspapers, sequence 30041

Checkpoint is not complete

Currently journal # 1, seq # 30040 mem # 0: /oratec/proddata/log01a.dbf

Currently journal # 1, seq # 30040 mem # 1: /oratec/proddata/log01b.dbf

Tue Nov 12 15:04:26 2013

Filled checkpoint up to RBA [0x7558.2.10], RCS: 0x0000.d77a6d1e

Tue Nov 12 15:04:26 2013

Beginning log switch checkpoint up to RBA [0x7559.2.10], RCS: 0x0000.d77a7abb

Thread 1 Advanced to record the sequence 30041

Currently Journal # 2 seq # 30041 mem # 0: /oratec/proddata/log02a.dbf

Currently Journal # 2 seq # 30041 mem # 1: /oratec/proddata/log02b.dbf

Mar 12 15:05:09 Nov 2013

Errors in the /oratec/proddb/9.2.0/admin/PROD_atec/udump/prod_ora_430192.trc file:

[ORA-00600: internal error code, arguments: [kwqidrdq: loop], [0], [0], [0], [0], [], [],]

Mar 12 15:06:09 Nov 2013

Errors in the /oratec/proddb/9.2.0/admin/PROD_atec/udump/prod_ora_430192.trc file:

[ORA-00600: internal error code, arguments: [kwqidrdq: loop], [0], [0], [0], [0], [], [],]

Mar 12 15:07:10 Nov 2013

Errors in the /oratec/proddb/9.2.0/admin/PROD_atec/udump/prod_ora_430192.trc file:

[ORA-00600: internal error code, arguments: [kwqidrdq: loop], [0], [0], [0], [0], [], [],]

Mar 12 15:08:10 Nov 2013

Errors in the /oratec/proddb/9.2.0/admin/PROD_atec/udump/prod_ora_430192.trc file:

[ORA-00600: internal error code, arguments: [kwqidrdq: loop], [0], [0], [0], [0], [], [],]

Mar 12 15:09:11 Nov 2013

Errors in the /oratec/proddb/9.2.0/admin/PROD_atec/udump/prod_ora_430192.trc file:

[ORA-00600: internal error code, arguments: [kwqidrdq: loop], [0], [0], [0], [0], [], [],]

Mar 12 15:09:59 Nov 2013

Errors in the /oratec/proddb/9.2.0/admin/PROD_atec/udump/prod_ora_430192.trc file:

[ORA-00600: internal error code, arguments: [kwqidrdq: loop], [0], [0], [0], [0], [], [],]

Mar 12 15:10:59 Nov 2013

Errors in the /oratec/proddb/9.2.0/admin/PROD_atec/udump/prod_ora_430192.trc file:

[ORA-00600: internal error code, arguments: [kwqidrdq: loop], [0], [0], [0], [0], [], [],]

12 Nov 15:12 Mar 2013

Errors in the /oratec/proddb/9.2.0/admin/PROD_atec/udump/prod_ora_430192.trc file:

[ORA-00600: internal error code, arguments: [kwqidrdq: loop], [0], [0], [0], [0], [], [],]

12 Nov 15:13 Mar 2013

Errors in the /oratec/proddb/9.2.0/admin/PROD_atec/udump/prod_ora_430192.trc file:

[ORA-00600: internal error code, arguments: [kwqidrdq: loop], [0], [0], [0], [0], [], [],]

Mar 12 15:14:01 Nov 2013

Errors in the /oratec/proddb/9.2.0/admin/PROD_atec/udump/prod_ora_430192.trc file:

[ORA-00600: internal error code, arguments: [kwqidrdq: loop], [0], [0], [0], [0], [], [],]

Mar 12 15:15:01 Nov 2013

Errors in the /oratec/proddb/9.2.0/admin/PROD_atec/udump/prod_ora_430192.trc file:

[ORA-00600: internal error code, arguments: [kwqidrdq: loop], [0], [0], [0], [0], [], [],]

Mar 12 15:16:01 Nov 2013

Errors in the /oratec/proddb/9.2.0/admin/PROD_atec/udump/prod_ora_430192.trc file:

[ORA-00600: internal error code, arguments: [kwqidrdq: loop], [0], [0], [0], [0], [], [],]

A restart of the APPLICATION does not solve the problem, but I would like to know what the problem

Hello

This seems to be an internal error in the database and also seems to be a known bug, please see the following notes. More if it's a production environment, it is recommended that raise you an SR to the respective question to confirm with Oracle.

Please check the note:

Error ORA-00600 [KWQIDRDQ:LOOP] has reported several times as he tried to Dequeue Messages and other problems of logical inconsistency (Doc ID 1070715.6)

ORA-600 [kwqidrdq: loop] (Doc ID 139203.1)

ORA-600: [Kwqidrdq: loop], [0], [0], [0], [0], (Doc ID 1157413.1)

Tool to look up error ORA-600/ORA-7445/ORA-700 (Doc ID 153788.1)

HTH!

Thank you &

Best regards

Tags: Oracle Applications

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