Rescue and recovery will not restore backup files it finds when starting

I recently had a system problem on my Lenovo computer and had to recreate the image. When I try to restore my backup using rescue and recovery (R & R), they prove inaccessible. How to access these backups?

Details of the options selected in R & R are attached, as an image on the screen of the settings dialog box.

Running R & R, backups (on an external HDD USB) are visible and can be selected as expected. When the computer restarts in the space of restoration work, after a warning do not turn off the power, you get the error message "the restore has failed because the backup was not found at the specified location. Accept that the computer restarts in Windows. In this case regardless of the options selected at the start of R & R.  Where appropriate I select the USB external storage device in the Setup program and select a backup of those listed.

I also tried updating all Lenovo utilities, including R & R. The option 'get new updates"errors when downloading the package information Lenovo Service Center (1 on 1) at the helm of the 30% with the error" Exception should not met!

A lot of ongoing issues.  Many Lenovo post deal with each issue. Intel, system update, create a recovery to the USB media.

For now, I'll address your problems of rescue and recovery. It seems that your system worked well, until a database had records in doubles in it, and you want to use RI to restore a backup on your USB.

Then you have attempted a return to the factory, which show a lot of questions.

If I understand your request, you want to restore your system to some time in the past, using a backup RNR. Either last week or 2 months ago. Something that works.

===

RNR will save all partitions on the disk C DD.  It never saves another HARD disk.  2 readers warning has been around for a while. If C and D are on the C drive, HARD drive, it will run through RNR.

Single file restore only runs on the windows RNR.  But there is no need to restart standalone RNR (pf11 during startup).

It is ok. At least the RNR version on windows can find and restore your USB /rrbackups, of 5 min or 30 hours. This works.

==

Factory restore installs a RNR version right here. This version probably does not match the version on your USB. If you started the RNR factory with the USB version version, you might expect not found messages.

===

On your system windows today, please state the version installed.  Start using pf11 and indicate the version installed.

You cannot create recovery media and rescue on the same device. Your luck if anything boots on the USB (other positions).

Essentially, the RNR standaone version must match the /rrbackups on USB.

=

How do restore you to the factory settings? pf11 through the work of rnr or external cd/dvd?

You are the original owner of the machine?

Tags: Lenovo Products

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    ==

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    Thu 17 Oct 17:07:31 engine 2013: CreateFileW failed for the file "C:\Documents and Settings\Bendt Skov.DK\Application Data\Mozilla\Firefox\Profiles\gbkxfkqd.default\parent.lock" and the reason was not a sharing violation - Windows RC = 0 x 00000020
    Thu 17 Oct 17:07:33 2013 Verbatim: can't get exclusive lock for the entire file 'C:\Documents and Settings\Bendt Skov.DK\Application Data\Mozilla\Firefox\Profiles\gbkxfkqd.default\places.sqlite-shm' - WinRC = 0x00000000
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    Thu Oct 17 17:08:28 engine 2013: CreateFileW failed for the file "C:\Documents and Settings\Bendt Skov.DK\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat" and the reason was not a sharing violation - Windows RC = 0 x 00000020
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    Thu Oct 17 17:09:02 engine 2013: CreateFileW failed for the file "C:\Documents and Settings\Bendt Skov.DK\NTUSER." DAT' and the reason was not a sharing violation - Windows RC = 0 x 00000020
    Thu Oct 17 17:09:09 engine 2013: CreateFileW failed for the file "C:\Documents and Settings\Bendt Skov.DK\ntuser.dat.LOG" and the reason was not a sharing violation - Windows RC = 0 x 00000020
    Thu Oct 17 17:09:15 engine 2013: CreateFileW failed for the file 'C:\Documents and Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG LocalService' and the reason was not a sharing violation - Windows RC = 0 x 00000020
    Thu Oct 17 17:09:16 engine 2013: CreateFileW failed for the file "C:\Documents and Settings\LocalService\NTUSER. DAT' and the reason was not a sharing violation - Windows RC = 0 x 00000020
    Thu Oct 17 17:09:17 engine 2013: CreateFileW failed for the file "C:\Documents and Settings\LocalService\ntuser.dat.LOG" and the reason was not a sharing violation - Windows RC = 0 x 00000020
    Thu Oct 17 17:09:18 engine 2013: CreateFileW failed for the file 'C:\Documents and Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Settings' and the reason was not a sharing violation - Windows RC = 0 x 00000020
    Thu Oct 17 17:09:19 engine 2013: CreateFileW failed for the file ' C:\Documents and NetworkService NTUSER. DAT' and the reason was not a sharing violation - Windows RC = 0 x 00000020
    Thu Oct 17 17:09:20 engine 2013: CreateFileW failed for the file "C:\Documents and Settings\NetworkService\ntuser.dat.LOG" and the reason was not a sharing violation - Windows RC = 0 x 00000020
    Thu Oct 17 17:09:25 Verbatim 2013: cannot save short name of "C:\hiberfil.sys" - WinRC = 0x00000020
    Thu Oct 17 17:09:25 engine 2013: impossible to attributes of record for the file "C:\hiberfil.sys" - WinRC = 0x00000020
    Thu Oct 17 17:09:47 2013 Verbatim: cannot save short name of "C:\pagefile.sys" - WinRC = 0x00000020
    Thu Oct 17 17:09:47 engine 2013: impossible to attributes of record for the file "C:\pagefile.sys" - WinRC = 0x00000020
    Thu Oct 17 17:11:50 engine 2013: CreateFileW failed for the file "C:\Program Files\Bitdefender\Bitdefender\onaccess.dat" and the reason was not a sharing violation - Windows RC = 0 x 00000020
    Thu Oct 17 17:19:49 motor 2013: jump from the C:\Program Files\Bitdefender\Bitdefender\onaccess.dat file at the request of the user
    Thu Oct 17 17:23:10 engine 2013: CreateFileW failed for file ' C:\Program Files\Common Files\Bitdefender\Bitdefender threatens Scanner\smartdb - ntfs.db' and the reason was not a sharing violation - Windows RC = 0 x 00000020
    Thu Oct 17 17:33:13 engine 2013: jump to the folder C:\Program Files\Common Files\Bitdefender\Bitdefender threat Scanner\smartdb - ntfs.db at the request of the user
    Thu Oct 17 17:37:08 2013 engine: BackupFile failed - unable to "C:\WINDOWS" BackupRead - GetLastError() returns 0x00000020
    Thu Oct 17 17:37:08 2013 engine: unable to BackupFile directory C:\WINDOWS - dwRet = 0 x 00000516
    Thu Oct 17 17:37:09 2013 Verbatim: can't get exclusive lock for the entire file "C:\Documents and Settings\Bendt Skov.DK\Local Settings\Application Data\Microsoft\Outlook\outlook.pst" - WinRC = 0x00000000
    Thu Oct 17 17:37:13 2013 Verbatim: can't get exclusive lock for the whole of the file "C:\Documents and Settings\Bendt Skov.DK\Local Settings\Application Data\Microsoft\Outlook\Personal folders (1) .pst '-WinRC = 0 x 00000000"
    Thu Oct 17 17:37:15 2013 Verbatim: can't get exclusive lock for the entire file "C:\Privat\bendtskov-hotmail Arkiv.pst" - WinRC = 0x00000000
    Thu Oct 17 17:37:16 Verbatim 2013: can't get exclusive lock for the entire file "C:\Privat\morkebjerg-hotmail Arkiv.pst" - WinRC = 0x00000000
    Thu Oct 17 17:37:17 2013 Verbatim: WriteDriveContents exit with return code 0 x 00000000
    Thu Oct 17 17:37:25 engine 2013: br_funcs.exe - version is '04.17.20a.00 '.
    Thu Oct 17 17:37:25 engine 2013: CopySAM called with pwszDestination = "C:\RRbackups\common".
    Thu Oct 17 17:37:26 engine 2013: out of CopySAM with dwRet = 0 x 00000000
    Thu Oct 17 22:34:38 engine 2013: br_funcs.exe - version is '04.17.20a.00 '.
    Thu Oct 17 22:34:39 engine 2013: CopySAM called with pwszDestination = "C:\RRbackups\common".
    Thu Oct 17 22:34:42 engine 2013: out of CopySAM with dwRet = 0 x 00000000


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    ==

    Release notes:

    Review 4
    ----------------
    Location of backup changes when you select a smaller partition through the advanced interface of the Rescue and Recovery program.

    In the advanced interface of the Rescue and Recovery program, you select a partition more small capacity on your local hard drive as the backup location. Then, you switch to the simplified interface to create the backup. However, the backup is created on the partition with the highest capacity.

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    ===

    The solution is the cleanest way to follow. I would always use the GUI advanced for now on.

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