Resolve hotkeys or volume control does not not on Microsoft Multimedia Keyboard.

Was working OK until I upgraded to the latest version of Intellipoint V8 & Type Pro 8.2. Now the works of control Volume and other keys do not work, but not both at the same time. Can switch between the work of group by restarting HID (Human Interface Service). Have tried all ID of the MS Article: 932875 but no result. I did everything right by uninstalling the old version first. Frustrating

Hello

Have you checked if the keyboard works fine on another computer?

Method 1:
You can make sure that the key to the shortcut key sequence is correct.
a. open Control Panel > language and region.
b. click on change keyboard settings > advanced keyboards.
c. check the keysequence. You can also click on the sequence of modifier keys and choose the keystrokes you want.
d. click OK and check.

Method 2:
Amy connect you the keyboard to a different USB port and check the behavior of the keyboard.

Method 3:
If the problem persists, you can check with a new user account because this can happen due to the damaged user account

Create a user account:
http://Windows.Microsoft.com/en-us/Windows7/create-a-user-account
Note: If the problem does not occur after you create a new user account, and then follow the steps in the following article to fix the damaged user account.
Fix a corrupted user profile:
http://Windows.Microsoft.com/en-us/Windows7/fix-a-corrupted-user-profile

Tags: Windows

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