Resolved - problem of wireless connectivity "wlan0 link is down.

Quick update:

* If you encounter this message, make sure that you are trying to connect to a wireless "N".

Yes, he is in small print on the box, right, sony will not ask you this when you are troubleshooting.

* If you rely on Sony for smart assistance, forgetabout it.

* After the receiver a comment card and to express my disappointment, the call center outsource sent a letter... and when I called to discuss, they were still clueless.

Sorry, but the support structure is absolutely catastrophic.

We now return you to your regular programming...

----------------------------------------------------------------

OK, let's go, in detail:

My Sony dashboard came again, out of the box today. It will connect to my network.

FYI: My set of skills: I am an engineer of sales network, with an extensive network of Wi - Fi and running in my house.

After connecting the dashboard and providing configuration information, the message I get is:
__________________________________________________

Network configuration
Failed network connection...

wlan0 link is down
did not get an IP address
Internet is inaccessible
__________________________________________________

Like others on this forum, it seems that my dashboard won't "handshake" with my wireless router.

To try to solve problems, I did the following:

(Slot 0): both my wireless router and my attempt to connect to the sony dashboard are in my home office, so the intensity of the signal should not be a problem.

(1) check the connectivity wireless on a multitude of home devices: laptop, TV, iPhone, ipad... in short: Wireless works. Both with fixed IP and distributed DHCP address.

(2) restart my Rosewill RNX - N4, wireless "N".

(3) allow my SSID be visible (that I found which helped my LG TV to connect during its initial configuration)

(4) checked my WLAN settings on my router:

SSID: *.
Security mode: WPA2 only: personal
Type of encryption: AES
Pre-shared Key: v * m

(5) restarted the dashboard of Sony.

(6) wireless seems to work on the sony dash, as the configuration screen of the network about dashboard States:
______________________________________________

Network configuration
Choose a wireless connection

..:| (my ssid is displayed)

MAC address: (my MAC address of my wireless router is displayed)
______________________________________________

(7) I select my SSID (FYI: nobody else displayed) and click (next)

(8) place comes the next screen:
______________________________________________
Network configuration
Choose the key to coding (WPA2-PSK)

HEX)
(o) ASCII
______________________________________________

I select ASCII then (Next)

(9) he asked my key, I carefully enter (.. .slightly annoyed that the screen will not edge to allow me to see all the characters that I'm going home)..., then click on (Next)

(10) I choose Auto IP, as during the initial setup I keep it as simple as possible... and then hit (Next)

(11) to the top displays the following screen:
______________________________________________
Network configuration
Confirm settings

name: (my SSID) (My MAC Address)
AUTH: WPA2PSK encryption: AES
key: (poster in my correct key, read and validated twice)
automatic IP allocation (DHCP)
_____________________________________________

Completely satisfied with it, I select (Next)

(12) the sony dashboard begins its Network Configuration / connection looking for the network and then...

(13) the following:
__________________________________________________

Network configuration
Failed network connection...

wlan0 link is down
did not get an IP address
Internet is inaccessible
__________________________________________________

(14) in an attempt to solve the problems, I also tried to set up with a static IP address:

static IP address:
IP: 192.168.15.20
Subnet mask: 255.255.255.0
Gateway: 192.168.15.1
DNS1: 192.168.15.1
DNS2: 8.8.8.8

... and the results were the same: "wlan0 link is down.

(15) as a final step, I reset my wireless router to have no. SECURITY at ALL. Guess what? "wlan0 link is down.

At this point, I'm at a loss for what I could do "evil".

I welcome comments from other users, either to continue to solve the problem or sharing what you did to resolve your issue with connectivity.

Thank you.

c.

Well, here I am, a moth and a half later.

After speaking to Sony technical support...

After sending the camera back to Sony...

After having been informed by Sony that this point had problems, they need to replace parts, AND they were going to send me a new device to save time...

I get a new, and it has exactly the same features / problem.

So I try another router, same problem.

Guess why?

Because I have my network running "N" and it's a Sony wireless B/G device.

Anyone who has mentioned in technical support... The point on the replacement due to damaged items was total BS.

If you have a network of "N", it will recognize your SSID and even to recognize the security there.

But it does not connect.

Once I changed to a mixed G/N wireless environment, it connects.

For example, you might say my own question... should have known.

However, Sony sells a device "B/G" when almost everything comes standard "N"...

Not cool, Sony... Not cool.

Tags: Sony Products

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    I had a BT Hub 4 installed last week and my Tablet connected for a few hours and now does not connect to the internet properly.  I already talked to the line of HP technology and changed the terminal settings as they recommend but still nothing.  The wireless menu shows that I am connected to the hub (the signal is white), but the signal at the top of the screen is gray.  I changed the channel and only the value of the 2.4 ghz only hub but still nothing.  The hub itself works very well - I made the connection and check settings and our laptops work well, just the Tablet does not connect... but BT do not support aid in the framework of any other other than Kindle and Ipad tablet.

    According to me, I've tried everything - I have something off on the Tablet, I shouldn't?  I just can't understand it

    Any help would be much appreciated!

    Lin

    I now had to restore the whole tablet - now seems to work very well

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