Restarts and Windows explorer crashes

Original title: can't access my files, windows exp, accidents and first time everytime I try
Recent problem, can not access my files in my computer without the Windows Explorer crash and re start everytime I try.

What should do? Am no computer expert
David

Hello

Thanks for posting in the Microsoft community!
You have reached the right forum for your question. I suggest trying the suggestion provided and check.

1. don't you make changes on the computer before the show?
2. What is the brand and model of the computer?
3. you receive an error message?

Method 1:
Step 1: Check if the problem occurs in safe mode.
http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode
Step 2: If the problem does not occur in safe mode then you can perform a clean boot and check.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.Microsoft.com/kb/929135
Note: After the adventures of shooting set the computer to start as usual by performing step 7 above of the Knowledge Base article.

Method 2:
You can try the suggestions of links and check.
Windows Explorer crashes randomly in Windows 7 or in Windows Server 2008 R2
http://support.Microsoft.com/kb/2638018
Windows Explorer may hang in Windows 7 or in Windows Server 2008 R2
http://support.Microsoft.com/kb/2515325
Note: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base. How to back up and restore the registry in Windows:
http://Windows.Microsoft.com/en-us/Windows7/back-up-the-registry

Method 3:

You can scan System File Checker to fix corrupted files.
How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7
http://support.Microsoft.com/kb/929833

Method 4:
You can run a Microsoft security scanner to make sure that the computer is free from virus infection:
http://www.Microsoft.com/security/scanner/en-us/default.aspx
WARNING:
If you run the antivirus program that is infected by the virus scan will get deleted. Therefore, reinstall the program. Also if the files and folders are affected by the virus, while they might even get deleted

You can access the links provided to give us more information about the event viewer.
Open Event Viewer:
http://Windows.Microsoft.com/en-us/Windows7/open-Event-Viewer
What are the information contained in the logs of the event (Event Viewer)?
http://Windows.Microsoft.com/en-us/Windows7/what-information-appears-in-event-logs-Event-Viewer

Just reply with the results. I'd be happy to help you further.

Tags: Windows

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