Restoration and upgrade missing mail


I restored ACS config and later, we went to 5.5 patch 11. Before that, we have received emails during backup and purge of the database have been carried out. But because we did this restoration and improved 5.5 patch8 patch 11 we do not receive these emails. Where is made this config? I checked the config and it seems fine. How will I know if these emails are sent to the ACS? Where in the config set us this up? any advice?

Thank you very much


Hi Jesus,

I'm suspect Alert Manager is not started correctly. Could you please restart the "view-alertmanager" (stop view-alertmanager, start alertmanager view acs acs) and check if we get alarms or not?

Thank you


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Tags: Cisco Security

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