Restored Vista will not install updates

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• Windows Vista will not install updates.

  I came across Best Buy, bought the first thing I have seen & to the left. It's just the small things. My main PC is myPC music recording studio (never online) so for my this, that I bought... I don't care.

  a m9402f 7.00 GB 64-bit system quad-core 2.30 Ghz procesor.  On the 626 GB on the 'C' drive, I only used GB 129.  I don't know why I've bothered w/a Seagate external extreem HD 1000GO?  Works great, I've never used one before Vista but works very well.

  Thus, recent updates do not keep install .  What's up with the updates? What is happening with this? Should I just go buy Windows 7?  I spend hours looking for solutions and never ask for help, but this time I am so tired so I'm going to ask.  Below are updates that keep a failure... Notice they're on SP2 * and IE8. My PC alread had installed SP2.  I tried an update for this.  I have switch from IE 7 to 8. I don't see any other reasons.

  Maybe I'm missing something?

  Update cumulative security for Internet Explorer 8 for Windows Vista for x 64-based systems (KB982381)

  Cumulative update for Media Center for Windows Vista for x 64-based systems (KB982480)

  Microsoft .NET Framework 3.5 SP1, Windows Vista SP2 and Windows Server 2008 SP2 Security Update for x 64-based Systems (KB979910)

  Microsoft .NET Framework 3.5 SP1, Windows Vista SP2 and Windows Server 2008 SP2 update for x 64 systems (KB982525)

  Microsoft .NET Framework 3.5 SP1, Windows Vista SP2 and Windows Server 2008 SP2 update for x 64 systems (KB982536)

  Microsoft .NET Framework 4 Client Profile for Windows Vista x 64-based Systems (KB982670)

  Update security for Windows Vista for x 64-based systems (KB978542)

  Update security for Windows Vista for x 64-based systems (KB979482)

  Update security for Windows Vista for x 64-based systems (KB979559)

  Update security for Windows Vista for x 64-based systems (KB980218)

  Update to the list of compatibility view Internet Explorer 8 for Windows Vista for x 64-based systems (KB982632)

  Update for Windows Mail Junk e-mail filter for x 64 systems [July 2010] (KB905866)

  Update for Windows Vista for x 64-based systems (KB981793)

  Update for Windows Vista for x 64-based systems (KB982519)

  A LOT of these updats were on UPDATE SP2 which was on my computer when I bought it, but they do not work...

  Others have to do with the "compatibility issues" for 32-bit web sites.

  .. and yes my stuff Adobe, Flash and Java are all kept up-to-date too.  Please keep in mind, I know how to get to these files support and update history and try to update manually and with each of them, the research questions and check forums, so I spend a lot of time doing this.  A lot of information is not new.

  Speaking of a new VISTA user...  My C drive has a file that says "Program Files (x 86) and this is where I go for all.»  What is it? It was my first VISTA computer. So forgive me... I'll tell you something about the music industry, but forgive me this ignorance.   Other folders have programs in the files of "program" and identical named files... What is so special about this (X 86)... I'm in 64-bit and sometimes still in 32 bit? capacity?

  My computer is compatible for Windows 7... should I go and buy and put an end to this? I could put it apart for just photo software stuff... Let me see it done 7 computers in the House.  sheeesh! Thank you... it's me now to lock up.

  "Talk of a new VISTA user...".  My C drive has a file that says "Program Files (x 86) and this is where I go for all.»  What is it? It was my first VISTA computer. So forgive me... I'll tell you something about the music industry, but forgive me this ignorance.   Other folders have programs in the files of "program" and identical named files... What is so special about this (X 86)... I'm in 64-bit and sometimes still in 32 bit? capacity? »

  Hello, I run the servers at my work, and systems are 64-bit.  It would be just that sometimes your system needs to do things differently running 32-bit.  Not sure why they choose to divide them, but that's how it is on my servers.

• Windows Vista Ultimate SP2 will not install update KB2378111 or install downloaded programs and returned with error code 80070570

  Hello... my computer will not install update KB2378111 with a code error 80070570.  In addition, I can not install all programs downloaded from the internet, specifically my anti-virus software.  I'm running without any software antivirus at this time.  I ran the most recent Microsoft malicious software removal tool and it showed that there is no problem.

  I'm running without any antivirus at this time software

  See...

  Cleaning a compromised system
       http://TechNet.Microsoft.com/en-us/library/cc700813.aspx

  Personal data backup (which none should be considered 100% reliable at this point) then format the HARD disk and do a clean install of Windows. Please note that a repair installation (upgrade AKA on-site) will NOT fix it!

  HOW to do a clean install of Vista: see the "to install Windows by performing a clean install" (or "reinstall Windows Vista") http://windows.microsoft.com/en-us/windows-vista/Installing-and-reinstalling-Windows-Vista article

  NOTE: If your computer came with a set of disks, there is a hidden partition restore (not to be confused with the restoration of the system) you would use to do the clean install (AKA a "destructive recovery").

  After the new installation, you will have the equivalent of a "new computer" in order to take care of EVERYTHING on the next page before connecting the machine to the internet or one local network (i.e. other computers) AND BEFORE to plug in a flash, SD card, or any other external drive to the computer otherwise:

  4 steps to help protect your new computer before going online
       http://www.Microsoft.com/security/pypc.aspx

  Tip: After completing the computer fully patched, download/install KB971029 manually before connecting any player external to the computer: http://support.microsoft.com/kb/971029

  VERY IMPORTANT! -Online any Norton or McAfee free trial which is preinstalled on the computer when you bought will be reinstalled (but invalid) when Windows is reinstalled. You MUST uninstall the trial for free AND download/run the removal tool appropriate prior to installing the updates, Windows Service Packs or IE upgrades AND BEFORE installing your new anti-virus application.

  Norton Removal Tool
       FTP://ftp.Symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

  McAfee Consumer product removal tool
       http://download.McAfee.com/Products/Licensed/cust_support_patches/MCPR.exe

  See also:

  Risks & benefits of P2P file sharing
  http://www.Microsoft.com/protect/data/downloadfileshare/filesharing.aspx
  http://blogs.technet.com/MMPC/archive/2008/10/06/the-cost-of-free-software.aspx
  http://www.us-cert.gov/CAs/tips/ST05-007.html

  Measures to help prevent spyware
  http://www.Microsoft.com/security/spyware/prevent.aspx

  Measures to help prevent computer worms
  http://www.Microsoft.com/security/worms/prevent.aspx

  Avoid fake security software!
  http://www.Microsoft.com/security/antivirus/rogue.aspx

  If you need additional assistance with the clean install, please start a new thread in this forum: http://social.answers.microsoft.com/Forums/en-US/vistarepair/threads

  If these procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, good reputation and stand-alone computer (that is, not BigBoxStoreUSA or Geek Squad) repair facility.

  Good luck!

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• SP2 for Windows Vista will not install. Receive error 800b0100 code. Windows Update has encountered an unknown error.

  SP2 for Windows Vista will not install. Receive error 800b0100 code. I already tried all possible solutions - disabled and even uninstalled McAfee Firewall disabled, ran the CheckSUR repeatedly (see below for the final analysis), tried to install from windows update, also downloaded the stand-alone MS pack, tried selective startup and hidden States of services, still nothing. It has been 2 days work on this. Help, please!

  =================================
  Preparation of control system was updated.
  Binary version 6.0.6002.22202
  Package Version 6.0
  2009-10-24 12:36

  Checking Windows Service Packages

  Checking of manifests package and catalogs

  Checking package Watchlist

  Watchlist checking

  Checking packages
  (f) MOTHER of CBS missing 0 x 00000002 servicing\packages\Package_2_for_KB975467~31bf3856ad364e35~x86~~6.0.1.0.mum
  (f) MOTHER of CBS missing 0 x 00000002 servicing\packages\Package_for_KB975467_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum
  (f) MOTHER of CBS missing 0 x 00000002 servicing\packages\Package_for_KB975467_client~31bf3856ad364e35~x86~~6.0.1.0.mum
  (f) MOTHER of CBS missing 0 x 00000002 servicing\packages\Package_for_KB975467~31bf3856ad364e35~x86~~6.0.1.0.mum

  Control components store

  Summary:
  Seconds executed: 1241
  Found 4 errors
  CBS MUM lack count: 4

  Unavailable repair files:
  servicing\packages\Package_2_for_KB975467~31bf3856ad364e35~x86~~6.0.1.0.mum
  servicing\packages\Package_for_KB975467_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum
  servicing\packages\Package_for_KB975467_client~31bf3856ad364e35~x86~~6.0.1.0.mum
  servicing\packages\Package_for_KB975467~31bf3856ad364e35~x86~~6.0.1.0.mum
  servicing\packages\Package_2_for_KB975467~31bf3856ad364e35~x86~~6.0.1.0.cat
  servicing\packages\Package_for_KB975467_client_1~31bf3856ad364e35~x86~~6.0.1.0.cat
  servicing\packages\Package_for_KB975467_client~31bf3856ad364e35~x86~~6.0.1.0.cat
  servicing\packages\Package_for_KB975467~31bf3856ad364e35~x86~~6.0.1.0.cat

  Hello Yiratr,

  Thank you for using the Microsoft answers Forums.

  Solution:

  Follow the steps in the web link below.

  http://support.Microsoft.com/kb/956702

  That should do the trick for you.

  Thank you.

  Kind regards

  Augustine.

  "URGO".

  UDAY $012 please let me know that whether the solution worked or not, I thank you and appreciate your comments. URGO

• Vista will not be updated

  Vista will not be updated. I get the error 80072EFD. I added the Update Web sites for my trusted under internet options sites, off the wall of fire, DLed and used MicrosoftFixit50202.msi. Yet I still get the same error. I do not use any other firewall. Any help out there?

  moose149

  Only one 1 antivirus/security suite applications should be installed & loading at startup at any given time. Since you do not know what free trial could come preinstalled on the computer, I have to have executed the two removal tools in the steps below.

  1. Uninstall Avanquest System Suite 10 & reboot. [1]

  2. make sure that the Windows Firewall is enabled!

  3. download the Norton Removal Tool, save it to your desktop: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

  3 b. download tool McAfee Consumer Product Removal, save it to your desktop:http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

  4. close all open applications (that is, anything with an icon on the taskbar).

  5. click right on the file you saved in # 3 above and select run as administrator to run the utility. DO TAP not your keyboard until the race ends, then reboot again.

  6. click right on the file you saved in # 3 b above and select run as administrator to run the utility. DO TAP not your keyboard until the race ends, then reboot again.

  7. open Internet Explorer (only) to http://support.microsoft.com/kb/971058 & run the difficulty in DEFAULT then AGGRESSIVE modes. [2]

  8 restart once again & test.

  ~~~~~~~~~~~~~~~~~~~~~~~~
  [1] I'll tell you right now that Avanquest applications are notorious for not properly uninstall. Unfortunately, there is not a removal tool that I know.

  [2] full Disclosure: the difficulty operating in AGGRESSIVE mode will remove your update history but not the list of installed updates.

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• What does the error code 80240016? my computer will not install updates

  What does the error code 80240016? my computer will not install updates!

  http://support.Microsoft.com/kb/957307

  Error message when you try to install the updates on the Windows Update Web site or the Microsoft Update Web site: "0 x 80240016.

  If the above does not resolve the problem:

  Windows Update Forum:

  It comes with Vista, upgrade install and activate Forum.

  You will get the best help for any problem of Update/Service Pack in the Windows Update Forum; the link below:

  http://social.answers.Microsoft.com/forums/en-us/vistawu/threads

  When you repost here, kindly include the Error Codes, and exactly what is happening when you try to update.

  In this way, you will receive the best help.

  See you soon.

  Mick Murphy - Microsoft partner

• Envy Notebook M6: M6 Notebook Envy will not install updates

  Hello

  My laptop will not install updates. He will get all the way to the end and then will say that he was unable to complete the updates. He then proceeds to uninstall and even repeats the process. I need help! Thank you!!

  Hi @Ashmeister,

  It was my mistake, I have worked with many customers Windows 10.

  Try to follow the step of Microsoft solve problems with installing updates

  I hope this helps.

• After you have installed a second drive, computer will not install updates-error code 0 X 80070011

  Original title: it seems that since the installation of a second drive hard, PC will not install updates. They continue to fail.

  HP pc running windows 7 Home premium. error code 80070011

  Hello

  ·        What updates you are trying to install on the system?

  ·        What is an update of the application or a Windows update that you are trying to run?

  ·        If it is an update of the application, where the application, first hard disk is installed or the second drive?

  Error 0 X 80070011 occurs when you try to update any application which is not present in the location.

  For more details, see the article mentioned below.

  Error: ERROR_NOT_SAME_DEVICE (0 x 80070011)

  http://social.technet.Microsoft.com/forums/en-us/itprovistasp/thread/a2a6876d-eb2e-4238-98a9-4933ad5da996

  Thanks and regards.

  Thahaseena M
  Microsoft Answers Support Engineer.
  Visit our Microsoft answers feedback Forum and let us know what you think.

• I get an error code 643, and it will not install updates due to these errors, why?

  I get an error code 643, and it will not install updates due to these errors, why?

  Hello

  error code 643:

  http://support.Microsoft.com/kb/KB976982

• will not install updates of system restore will not be the recovery of the system (no installation cd)

  Hello out there!  Bought this machine at a pawn shop, HP seems another good charity that cannot get updates installed and that is all I want to do right now - knowing that I did a restore system first and made a recovery (ithink) cd and I see that a lot of the system drivers are disabled (don't know how do to light and cannot find material to read) that I'm sure is a simple solution for you, but for me - OH MY - thank - you, Vista 32-bit sp2

  http://welcome.HP.com/country/us/en/support.html

  Go to the website of the manufacturer of your computer/laptop > drivers and downloads Section > key in your model number > look for the latest Vista drivers > download/install them.

  The computer you are using now if you have an Internet connection with the other > download / save drivers > copy them into Flash Drive > transfer / install on another computer/laptop.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  How to get Vista recovery Media and/or to use the Vista recovery Partition on your computer.

  There is no Vista free download legal available.

  Contact your computer manufacturer and ask them to send a recovery disk/s Vista set.

  Normally, they do this for a cost of $ small.

  In addition, ask them if you have a recovery Partition on your computer/laptop to restore it to factory settings.

  See if a manual provided with the computer or go to the manufacturer's website, email or you can call for information on how to make a recovery.

  Normally, you have to press F10 or F11 at startup to start the recovery process...

  Another way I've seen on some models is press F8 and go to a list of startup options, and launch a recovery of standards of plant with it, by selecting the repair option.

  You can also make recovery disk/s for the recovery Partition in case of a system Crash or hard drive failure.

  They will tell you how to do this.

  Every computer manufacturer has their way of doing recovery disk/s.

  Or borrow a good Microsoft Vista DVD (not Dell, HP, etc).
  A good Vista DVD contains all versions of Vista.
  The product key determines which version of Vista is installed.

  There are 2 disks of Vista: one for 32-bit operating system, and one for 64-bit operating system.

  If install a cleaning is required with a good DVD of Vista (not HP, Dell recovery disks):

  Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

  At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu

  http://support.Microsoft.com/default.aspx/KB/918884

  MS advice on the conduct of clean install.

  http://www.theeldergeekvista.com/vista_clean_installation.htm

  A tutorial on the use of a clean install

  http://www.winsupersite.com/showcase/winvista_install_03.asp

  Super Guide Windows Vista Installation

  After installation > go to the website of the manufacturer of your computer/notebook > drivers and downloads Section > key in your model number > get latest Vista drivers for it > download/install them.

  Save all data, because it will be lost during a clean installation.

  See you soon.

  Mick Murphy - Microsoft partner

• Windows Installer is GONE. Please help me. My computer (windows Vista) will not be updated or install anything. I looked at microsoft, and there are no drivers that are obvious to me.

  I think I did too many updates at the same time and it has messed up my Installer.  I ran 3 virus different scans so I'm sure that this is not a virus.  Looking for drivers from microsoft and nothing.  I'm really frusterated with this one.  If you need information, just send me an email to * address email is removed from the privacy *.

  Hi webchikk61,

  ·         Did you do changes on the computer before the show?

  ·         (Numbers KB) updates you install?

  Follow these methods.

  Method 1: Temporarily disable the security software .

  Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you do not disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network during the time that your antivirus software is disabled, your computer is vulnerable to attacks.

  Method 2: Put the computer in a clean boot State to see if there is a software conflict as the clean boot helps eliminate software conflicts.

  Note: After completing the steps in the clean boot troubleshooting, follow the link step 7 to return the computer to a Normal startupmode.

  Method 3: You can also manually install updates (KB number) by downloading from the Microsoft Download Center.

  http://www.Microsoft.com/downloads/en/default.aspx

  Method 4: Follow the steps in the article.

  How to reset the Windows Update components?

  For reference:

  You cannot install some programs or updates

  Cannot install updates in Windows Vista, Windows 7, Windows Server 2008 and Windows Server 2008 R2

• My laptop will not install updates, please help?

  I have an old compaq laptop for 2 years and I sent it to corrected and to fix the problem, they had completely restart the computer, and when I run windows update told me I need to install an update to be able to get more updates, it installed fine, but when it checks the updates it does not find the latest update, he was able to install was published in 2007 and none in 2008-2009 and this concerns me because desktop Gets a new update every day, is that this problem will be solved?

  PS its market on vista

  Hello

  Run these two.

  How to reset the Windows Update components?
  http://support.Microsoft.com/kb/971058

  Description of the system for Windows Vista, Windows Server 2008, update tool
  and for Windows 7
  http://support.Microsoft.com/kb/947821

  Check Control Panel - Windows Updates - on settings on the left side.

  When you run Windows updates (after the above) are there any error messages?

  Hope this helps.
  Rob - bicycle - Mark Twain said it is good.

• Another problem of Installation of Service Pack 1 of Windows Vista - will not install

  Hey guys, a greeting from Belgium in my first post.

  I recently reinstalled my Windows; This is a Home XP and a Vista Edition Home Premium (updated, so I need to install XP first).
  When I got it setup XP, which goes perfectly to SP3, I switched to Vista. All the small updates installed outside for a few "failures" caused by Vista stop updates itself, because they were not absolutely necessary.

  When SP1 popped up, I decided to download both and see other things, but when you try to install through Windows Update I get the error message "this update cannot continue while some services are still in use" or so, I don't remember the exact message or code.

  When I downloaded the SP1 on the Microsoft site, it worked better and smoother then Windows Update but also to is crushed when the progress bar has been a little more than half. Yet once again, I don't know the exact code but I do not know the message: "update cannot continue because of an internal problem.

  That's what I tried:

  -Retry it 40 times
  -Try in safe mode
  -Turn off all the other third part of the programs, including Win Defender
  -Tried the system update tool
  -Keep hope

  That's what I did afterwards:

  -Save all my settings
  -Rebooted and selected the dualboot XP
  -Formatted the separate partition holding the part of the dualboot Vista
  -Reinstalled on the same partition with the recommended settings, no change

  I would like to have an answer soon, people. I would be incredibly grateful if this could be resolved. Future changes may include error codes given.

  Hello Fallycrom,

  Thank you for using the Microsoft Answers forums.  We have the exact error message and the error code to help you. I suggest you check that you don't have any unknown hardware.  Click Start (Orb), then right-click on computer and choose Properties.  Select Device Manager and see if you have devices mark or explanation.  If you do, you will need to install the drivers for this device.

  Thank you for using answers Forum. Please let us know how it works.

  Joseph
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• MSXML6_x86 will not install updateing KODAK ESP 7 printer

  I'm running windows XP (sp3) installed when you try to update my kodak ESP 7 printer with Version 7.6, it comes out of the old software, then stalls when it comes of retries MSXML6_x86.msi will not work and cancel cancel just to uninstall everything so you end up with no printer. but I can't install the old printer from the disk that came with it. but this is the 3.1 version then I'm left with the old renovation AIO Center. Kodak online support does know how to fix this problem either.

  First things first...

  Assuming that your problem has not been resolved (or your question has not been answered to your satisfaction), please uncheck my previous answer as the ANSWER and score than the other answers as RESPONSE unless & until your problems have been solved (or you decide to post in another forum instead). Please do this now, before answering this post, to avoid any confusion. Thank you.

  

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  REPOSTING: Only one 1 antivirus should be installed & loading at startup.

  Note: Component Registry Cleaner in CCleaner invite you to save the changes you want to make backups. If you have never done so, there is no backups.

  ACTIONS:

  1 restore all backups in the centre of Advanced SystemCare relief, and then restart your computer.

  2 uninstall McAfee Security Center or Advanced SystemCare with Antivirus & restart again.

  3. in your very next answer, confirm that you have completed above #1 & tell me what application you have uninstalled in #2.

  The list also numbers KB 12 updates that you installed when you run manual checking of updates. Don't forget, all updates will be listed in Add/Remove programs.

  PS: Please hold off on the attempt to upgrade your printing software for now. Speaking of which, have you tried to install the upgrade manually or is the upgrade offered through Windows Update?

• Windows xp will not install updates

  I did steps 1 - 10f... updates of windows will still not installed. Stopped after attempting the installation of the update.

  1. IN the stop step #9 => did you uninstall .NET Framework 4 Client Profile , or you go to step # 10 has?

  2A. When you started to see #10f, were KB2570947, KB2616676, KB931125 (update root certificates) & the Malicious Software Removal Tool , the selected updates to be installed?

  2B. what (s) [including any error number] you got during the installation of the system failed?

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~

  Notwithstanding these questions...

  OPTION A: Visit the Microsoft Solution Center and antivirus security for resources and tools to keep your PC safe and healthy. If you have problems with the installation of the update itself, visit the Microsoft Update Support for resources and tools to keep your PC updated with the latest updates.

  OPTION B: There is a good chance that you see the effects of a hijackware infection!

  NB: If you had no installed anti-virus application or subscription has expired * when the machine was first infected * or your subscription has expired since or the machine is not kept fully corrected in Windows Update, don't waste your time with any of the below: go to OPTION C below.  A repair install won't help!

  Microsoft is sponsoring free, online (third!) for questions: http://supportservices.microsoft.com/support/services/virus_malware_removal

  OPTION C: Your misguided use of Wise Registry Cleaner, cleaner CCleaner registry and/or Ashampoo may have "screwed the dog" here.

  Follow the instructions in this post of mine in another forum (to-the-letter & in order!) to restore your computer to a State safe & functional: http://aumha.net/viewtopic.php?f=62&t=44636

  If you need additional assistance with the clean install, please start a new thread in this forum: http://answers.microsoft.com/en-us/windows/forum/windows_xp-system

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  Note: The computer must not be connected to the internet or local networks (i.e. other computers) in its current state. All your personal data (e.g., banking online & passwords credit card) must be considered at risk, if not already compromised.

  Wish I had better news for you.  Good luck!

  1. uninstalled the .NET Framework 4 Client Profile
  2. one. Yes, these updates have been selected
  b. same error as before.  'A problem on your computer is preventing the updates being downloaded or installed' no error number.  Just say install again or try the troubleshooter.

  Option C seems the best option.  But if I get support should I only list the an a security update for windows xp kb2570947?