retrieve the beats audio driver network

Hello

I have a new Beats Audio laptop running Windows 8.1.  I noticed yesterday that Snapdo had been installed, probably on the back of other software, I need it to work.  I had before Snapdo (on a different machine from Windows, in the past) & went to all lengths to get rid of it.  In the end I had to use AdwCleaner to remove it.  He took the Snapdo I think... but now I can't use either wireless or ethernet.

When I connect to the network, the network name is recognized & displayed it against the appropriate interface, but when I try to browse the internet through FireFox, IE 11 or Chrome, I get a message saying "unable to connect to the proxy server.

I checked network settings on my Mac (my other machine to work), and they match.  I don't see where the problem fixed & suspect drivers.  At the present time, I have not much in the way of customization & would just restore the machine so it returns to the State it was when I first receieved it.

Please can you advise if I have to be this extreme or something else, how to restore complete.

Thank you :-)

Becky

When that message shows, it means that something has been to play with the settings of the browser.  You can Google for other, but here's the info on IE.  Info taken from THIS page.

I suggest you disable the proxy settings. Follow these steps:

  1. Under 'Tools' in the browser tool bar, select "Internet Options".
  2. In the "Internet Options" window that opens, click on the 'Connections' tab at the top.
  3. Click on "Network settings" at the bottom of the section "connections."
  4. If the "Proxy Server" box is marked with a check, click it to uncheck/disable.
  5. Click 'Ok' to close the 'LAN (LAN) settings' window.
  6. Click 'Ok' to close the 'Internet Options' window.

Now, check if you are able to connect to Internet Explorer.

Tags: HP Desktops

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