Retrieving error - could not find the path of the image... M:/RecoveryImage/install.wim

So, I went out and bought the USB on the gateway site to restore this laptop again and when I tried to do, he says recovery failed - could not find the path of the image M:/RecoveryImage/install.wim.

I contacted support and they issued me a replacement USB drive, I get the same failure.

I diagnosed the HARD drive and it passes.  I used diskpart to 'clean up' the disk drive HARD all nothing doesn't.

[Under the direction of privacy] order number

What gives?



I you sent a PM with respect to research purposes.

Tags: Acer Laptops

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