Return code of serialization in volume 25

Created the package Adobe CC and it deployed in our laboratories to Mac using Netrestore imaging process.  Everything works well for a few weeks, now Adobe Application Manager is popping up asking Adobe credentials.

We had the same problem in our laboratories of Windows and the difficulty was to order paper with the adobe_prtk tool.  I am able to generate the file of prove.xml very well, but when I try to license I get return Code = 25

As far as I can see in the file oobelib.log, it considers that the product is not installed.  I thought it might be a local issue, but I tried to regenerate the prove.xml with a few different combinations and didn't get anywhere.

Can anyone help?

2014-07-25 09:20:27 [678] OOBELib: __OOBELIB_LOG_FILE__

2014-07-25 09:20:27 [678] OOBELib: * OOBELib Session begins *.

2014-07-25 09:20:27 [678] OOBELib: Version 6.2.0.42,6.2

2014-07-25 09:20:27 [678] PCDService: Service of PCD in non threaded mode

2014-07-25 09:20:27 [678] OPMWrapper: failure by getting the value of key in OPMGetValueForKey

2014-07-25 09:20:27 [678] OOBELib: failed to get the user name for Proxy in OPM DB

2014-07-25 09:20:27 [678] AXFBLicensing: path: /Volumes/DATA/~~ICT~~/Utilities/AdobeCC-Licence-Fix/mac/axlib.dylib

2014-07-25 09:20:27 [678] AXFBLicensing: failed to load axlib.dylib

2014-07-25 09:20:27 [678] AXFBLicensing: try the default path

2014-07-25 09:20:27 [678] AXFBLicensing: managed to recover all function pointers

2014-07-25 09:20:27 [678] OOBELib: OOBELib LoadActivationGrace began.

2014-07-25 09:20:27 [678] SLCoreService: starting from version SLCore 2.0 (build 2.0.1.360321).

2014-07-25 09:20:27 [678] SLCoreService: construction of Service took 0.1 ms and succeed.

2014-07-25 09:20:27 [678] PCDService: cannot read the [PayloadCode] key value in the hive [V7 {} CreativeCloudEnt - 1.0 - Mac - GM] of the master: 5

2014-07-25 09:20:27 [678] OOBELib: combination of product locale not installed on the computer. Could not load the grace of activation

2014-07-25 09:20:27 [678] SLCoreService: stop of SLCore version 2.0 (build 2.0.1.360321).

2014-07-25 09:20:27 [678] SLCoreService: destruction of Service took 0.1 ms and succeed.

2014-07-25 09:20:27 [678] OOBELib: OOBELibImpl::CommitPCD STARTED

2014-07-25 09:20:27 [678] ServiceLoader: looking for /Volumes/DATA/~~ICT~~/Utilities/AdobeCC-Licence-Fix/mac/adobe_upgrade.framework/adobe_upg Bay library

2014-07-25 09:20:27 [678] ServiceLoader: looking for the /Volumes/DATA/~~ICT~~/Utilities/AdobeCC-Licence-Fix/adobe_upgrade.framework/adobe_upgrade library

2014-07-25 09:20:27 [678] ServiceLoader: looking for the /Volumes/DATA/~~ICT~~/adobe_upgrade.framework/adobe_upgrade library

2014-07-25 09:20:27 [678] ServiceLoader: looking for the /Library/Frameworks/adobe_upgrade.framework/adobe_upgrade library

2014-07-25 09:20:27 [678] ServiceLoader: looking for the /System/Library/Frameworks/adobe_upgrade.framework/adobe_upgrade library

2014-07-25 09:20:27 [678] ServiceLoader: found /System/Library/Frameworks/adobe_upgrade.framework/adobe_upgrade library

2014-07-25 09:20:27 [678] OOBELib: SN not validated in this session

2014-07-25 09:20:27 [678] OOBELib: No. SN remember

2014-07-25 09:20:27 [678] OOBELib: user has not registered

2014-07-25 09:20:27 [678] OOBELib: COMPLETED OOBELibImpl::CommitPCD

2014-07-25 09:20:27 [678] OOBELib: AdobeIALClient 1.0 Release (build 1.0.6.3) closing session.

2014-07-25 09:20:27 [678] OOBELib: * OOBELib Session ends *.

2014-07-25 09:20:27 [678] ServiceLoader: using the logging service now

2014-07-25 09:20:27 [678] PCDService: Service of PCD in non threaded mode

2014-07-25 09:20:27 [678] PCDService: no value for the [PayloadCode] key in the [c] hive master: 10

For those seeking the fix for us was not to use the tool in service as a result of the license, but to compile a license with the conditioner of creative cloud file

Using creative cloud | Create license file

Council if, when I started to CreativeCloudPackager from/Applications/Utilities/Adobe Application Manager / CCP this option wasn't available, I had to spend a few more deep folders Applications/Utilities/Adobe Application Manager/CCP/toolkit/CCPLauncher and run this version of CreativeCloudPackager

Tags: Adobe

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