Return code of serialization in volume 25
Created the package Adobe CC and it deployed in our laboratories to Mac using Netrestore imaging process. Everything works well for a few weeks, now Adobe Application Manager is popping up asking Adobe credentials.
We had the same problem in our laboratories of Windows and the difficulty was to order paper with the adobe_prtk tool. I am able to generate the file of prove.xml very well, but when I try to license I get return Code = 25
As far as I can see in the file oobelib.log, it considers that the product is not installed. I thought it might be a local issue, but I tried to regenerate the prove.xml with a few different combinations and didn't get anywhere.
Can anyone help?
2014-07-25 09:20:27 [678] OOBELib: __OOBELIB_LOG_FILE__
2014-07-25 09:20:27 [678] OOBELib: * OOBELib Session begins *.
2014-07-25 09:20:27 [678] OOBELib: Version 6.2.0.42,6.2
2014-07-25 09:20:27 [678] PCDService: Service of PCD in non threaded mode
2014-07-25 09:20:27 [678] OPMWrapper: failure by getting the value of key in OPMGetValueForKey
2014-07-25 09:20:27 [678] OOBELib: failed to get the user name for Proxy in OPM DB
2014-07-25 09:20:27 [678] AXFBLicensing: path: /Volumes/DATA/~~ICT~~/Utilities/AdobeCC-Licence-Fix/mac/axlib.dylib
2014-07-25 09:20:27 [678] AXFBLicensing: failed to load axlib.dylib
2014-07-25 09:20:27 [678] AXFBLicensing: try the default path
2014-07-25 09:20:27 [678] AXFBLicensing: managed to recover all function pointers
2014-07-25 09:20:27 [678] OOBELib: OOBELib LoadActivationGrace began.
2014-07-25 09:20:27 [678] SLCoreService: starting from version SLCore 2.0 (build 2.0.1.360321).
2014-07-25 09:20:27 [678] SLCoreService: construction of Service took 0.1 ms and succeed.
2014-07-25 09:20:27 [678] PCDService: cannot read the [PayloadCode] key value in the hive [V7 {} CreativeCloudEnt - 1.0 - Mac - GM] of the master: 5
2014-07-25 09:20:27 [678] OOBELib: combination of product locale not installed on the computer. Could not load the grace of activation
2014-07-25 09:20:27 [678] SLCoreService: stop of SLCore version 2.0 (build 2.0.1.360321).
2014-07-25 09:20:27 [678] SLCoreService: destruction of Service took 0.1 ms and succeed.
2014-07-25 09:20:27 [678] OOBELib: OOBELibImpl::CommitPCD STARTED
2014-07-25 09:20:27 [678] ServiceLoader: looking for /Volumes/DATA/~~ICT~~/Utilities/AdobeCC-Licence-Fix/mac/adobe_upgrade.framework/adobe_upg Bay library
2014-07-25 09:20:27 [678] ServiceLoader: looking for the /Volumes/DATA/~~ICT~~/Utilities/AdobeCC-Licence-Fix/adobe_upgrade.framework/adobe_upgrade library
2014-07-25 09:20:27 [678] ServiceLoader: looking for the /Volumes/DATA/~~ICT~~/adobe_upgrade.framework/adobe_upgrade library
2014-07-25 09:20:27 [678] ServiceLoader: looking for the /Library/Frameworks/adobe_upgrade.framework/adobe_upgrade library
2014-07-25 09:20:27 [678] ServiceLoader: looking for the /System/Library/Frameworks/adobe_upgrade.framework/adobe_upgrade library
2014-07-25 09:20:27 [678] ServiceLoader: found /System/Library/Frameworks/adobe_upgrade.framework/adobe_upgrade library
2014-07-25 09:20:27 [678] OOBELib: SN not validated in this session
2014-07-25 09:20:27 [678] OOBELib: No. SN remember
2014-07-25 09:20:27 [678] OOBELib: user has not registered
2014-07-25 09:20:27 [678] OOBELib: COMPLETED OOBELibImpl::CommitPCD
2014-07-25 09:20:27 [678] OOBELib: AdobeIALClient 1.0 Release (build 1.0.6.3) closing session.
2014-07-25 09:20:27 [678] OOBELib: * OOBELib Session ends *.
2014-07-25 09:20:27 [678] ServiceLoader: using the logging service now
2014-07-25 09:20:27 [678] PCDService: Service of PCD in non threaded mode
2014-07-25 09:20:27 [678] PCDService: no value for the [PayloadCode] key in the [c] hive master: 10
For those seeking the fix for us was not to use the tool in service as a result of the license, but to compile a license with the conditioner of creative cloud file
Using creative cloud | Create license file
Council if, when I started to CreativeCloudPackager from/Applications/Utilities/Adobe Application Manager / CCP this option wasn't available, I had to spend a few more deep folders Applications/Utilities/Adobe Application Manager/CCP/toolkit/CCPLauncher and run this version of CreativeCloudPackager
Tags: Adobe
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