Return the laptop bought 10 days back

Hello

I just bought a HP G60-120US of HP laptop. Y at - it an option to return the laptop and get my money back?

Thank you

Carla

If you bought on HP website, they have a 21 day return/exchange policy.  More information can be found here.

Tags: Notebooks

Similar Questions

  • Erase the drive before returning the laptop

    Hello

    I have a recovery partition on the hard drive of my new R61, and I need to erase my data of it. How can I do this without also clearing my restore partition?

    I need to do this because I'm back my laptop under warranty and that everything must be in perfect condition. So, if I lose my recovery parition they won't take my laptop.

    Anyone? Please tell someone knows how this point?

    / Eric


  • How to return the album bought by mistake on my iPad

    On my iPad Air, I clicked on the wrong album to download on iTunes. So I now e correct album more than I bought by mistake. How can I find a "bad"? I saw instructions for doing this on a Mac, but it doesn't seem to work with the items that I bought on the iPad. The two sets of tracks are listed under recent purchases, but there is nothing to click/Select None of them... And I do not see anywhere to do this on the iPad.

    Help?

    Purchases are considered final, but you can try the page 'report a problem' to contact iTunes Support and see if they will refund or credit you: http://reportaproblem.apple.com

    Or you can try to contact iTunes support via this page: http://www.apple.com/support/itunes/contact/

  • Turn off the laptop on 11 days of vacation. Error code A 8024, 000. What should I do?

    Details in the title.

    Hi Donna Louis,.

    Please take a look at the thread similar here about this error, thanks to a correction possible.

    I hope this helps!

  • Reset the factory settings and Take Back up to 8.1 Windows

    Hello

    I have an older 17 inch HP DV7 laptop which is still in very good condition. Currently, it has a minimum on it software and is for Windows 8.1.

    I would like however to wipe back to factory settings which bring to Windows Vista, I think, but I put it to update all the way up to 8.1 Windows online.

    How can I then bring it back up to 8.1 so I have a chance to try to sell for a few hundred dollars.  I don't want these windows licenses more as I have since bought another laptop and bought all the software out there.

    or do I just take the chance and leave with Vista and see if someone wants to and that he organized to upgrade themselves.

    I don't know how to find the relevant licenses for 7 and 8 now on this laptop.

    Thank you

    Trish

    Hi Trish,

    If you post the complete model number, we can look it up on the card to see what came with the laptop.

    It should also have a Windows sticker on the bottom or in the battery compartment that will tell what was the operating system.

    If you upgraded each time through Microsoft online, then they would have sent you a key for every new update in your email. At least you reached a physical disk to load from who should have a key in the case somewhere.

    8.1 update from 8 doesn't have a key.

    Did you burn your original recovery disks before you start the upgrade?

    You will need those to return the laptop to factory. Although you still have the recovery partition in place on the disk, the bond that him was probably broken when you upgraded. If so, you will not be able to access the recovery at Startup Manager via the function key.

    Improvements to the OS you have purchased and installed in the computer is not good on this laptop and not another computer.

    If you have the possibility to return the operating system to original but do not have access to the improvements now, I don't worry about this. Resale value on old systems are weak despite everything.

    If you do not have your recovery discs, you can load a regular copy of Vista (if you can get one) and use the key on the sticker that is located on the laptop to install it. You will need to enter the drivers online first and then save them so that you can install after.

  • How can I wipe old hard drive from the laptop of computer death without jeopardizing the new laptop?

    I got a laptop HP who died - apparently the motherboard is bad.  I have to return the laptop to HP for replacement.  I bought equipment to connect the old hard drive to my new laptop via a USB cable and have recovered files that I need, but I want to erase the old drive hard until I got back.

    There seems to be a lot of variation in the hard drive, programs wiping, and I was wondering if someone could point me to one that could fit here.  I am concerned about the running software on my work to access the old hard drive and accidentally damage my portable hard drive to work laptop.  Who is?

    Thanks for the tips.

    Hi Jenny_812,

    You should be able to as long you are sure to pick the right drive for formatting.  See the following article:

    http://Windows.Microsoft.com/fr-FR/Windows-Vista/create-and-format-a-hard-disk-partition

    I hope this helps!

  • I want to return the computer to factory settings.

    HP Pavilion DM4, Windows 7

    I want to return the laptop to its factory settings. The problem is that I don't remember if it came with Microsoft Office installed. It is the only program that I use all the time. I have not installed anything other than Mozilla Firefox and the antivirus, of course.

    It is extremely slow, twice I had the blue screen, I couldn't get the details, reboot it took care of that.

    I'm not good at this, I don't want to get into something, I can't handle.

    Hello

    Please check the bottom of your machine, it must have a label/sticker that displays Microsoft product (even if you can't all read). If so, there is a sticker, please continue:

    Except if you have deleted the recovery partition on your machine, your machine must have a recovery partition. Make sure all your backup files before you restore the PC/laptop to the factory settings.

    To set your PC/laptop to the factory settings, restart the PC/laptop. At HP Home screen hit F11 repeatly has reached (or the ESC key on some machines) to start the recovery process. Follow the instructions on the screen.

    Kind regards.

  • Why my trial of photoshop on my laptop after 14 days late and my essay on my desktop after 30 days late?

    I installed the latest version of the PS as a trial of two devices on the same day - with the same user id and CC. The path on my macbook running 14 days and test on my office mac running 30 days. Why? and I am able to turn the laptop in 30 days, too? It would be great.

    Hello

    Please see software Adobe to trial has expired at the beginning

    Alternatively, you can contact customer service

    Kind regards

    Sheena

  • I bought a 2nd hand "IBM T30" without Windows XP, at the back of the laptop product key always there, can I download the XP by using the same product key?

    I bought a 2nd hand "IBM T30" without Windows XP, at the back of the laptop product key always there, can I download the XP by using the same product key?

    Yes, you can, but you must make sure that you install a version of Windows XP OEM. either the product key on the label will not work

  • Return policy for the laptop. 2 questions please.

    Hello world!

    I bought some computers laptops and desktops from HP over the years but never had back none of them until my recent order.  I recently placed an order on the laptop but I found a better computer hp laptop at bestbuy, so I called and cancelled the order (only after 15 hours of the order) but HP CS rep would not let me Cancel.  She told me to just leave it delivered and return it once I received the laptop.  HP will pay for return shipping charges and give me a FULL REFUND; which means that they don't give me the refund less shipping fees.  I asked to confirm what she has told me that I will receive my full refund for my order and HP will send me a return shipping label at their cost.  If this is true what she told me, then HP has the best customer service out there.

    My question to anyone who has purchased and returned HP stuff is it is true about what the CS rep tells me?  Moreover, I get free shipping on my order if it makes a difference.  I pray for your opinion on this please.

    Thank you all for your time and happy thanksgiving to all!

    Micca1234

    See the following page HP Shopping "Returns and exchanges" on their return policy / exchange:

    Return exchange

    Exchange & return policy

    Return period

    We encourage you to try your products immediately so that if there is a problem, you can return them before the return deadline. We accept returns and exchanges up to 21 days after childbirth, except on open software box, printers Designjet Z2100 series, HP Color LaserJet CP6015dn printer, and gift cards (except where required by law). After the period of 21 days, you can get support for questions of HP customer service product.

    Credits

    Credit for Returns or exchanges is given when confirm us the receipt of the goods. Please be aware that your financial institution may take 5 to 7 business days to process your credit and let the account in your account.

    Refunds

    Tax (if any) is refunded with returns.

    Original shipping and handling are not refundable.

    When you return the items in a group of items purchased, the remaining amount spent maybe is more eligible for a discount, you may have received (for example, for gifts with purchase, free gift, purchase in quantity). If this is the case, the discount is subtracted the price paid for the returned item. To receive a full refund, all items in the original purchase must be returned.

  • Why my MBP retina nine come with only 100 GB against 120 GB as shown. (He says 20 GB has been used, but I just bought the laptop) is enough space of 100 GB. I'm not a gamer or anything like that. Just need the computer for College

    Why my MBP retina nine come with only 100 GB against 120 GB as shown. (He says 20 GB has been used, but I just bought the laptop) is enough space of 100 GB. I'm not a gamer or anything like that. Just need the computer for College

    How to report the storage capacity - Support Apple OS X and iOS

    If you bought the Apple MBP, you have 14 days to swap for a most appropriate mac.

    If bought from a different dealer, you will need to contact them about the Exchange / return policy.

  • my valid product key for windows vista on the label at the back of the laptop becomes invalid.

    Hi all. I recently bought a Dell studio 1737 in which windows vista family premium is already installed. A few days back, I was installing drivers that were installed successfully. When I activate my window, he asked for the product key which has been mentioned on the sticker under the battery of the laptop.at, first that I have not found the sticker so I don't have to enter the key bt after that I restarted my computer, he asked me to activate windows, few options were available.i opted to activate windows online.again it asks to enter product key.i entered , but it gives me the error message incorrect windows vista key.i restored my computer several times older points but in vain.i also adopted the method run services.msc and then this selection of software licenses and properties by clicking the start of stop.the type has already been set on automatic and I have so I still clicked on start.and when I rebooted my computer He asked again for the key.

    I only have one way to use the laptop.when I start in safe mode and restore to point more and when it restarts, this time, it does not ask for product key.and I can use laptop but automatic updates are installed and I have reboot again, it asks for the key.

    kindly help me solve this fed issue.im of this.i should be very very grateful.

    Hello Mrbaqer,

    Thank you for your message.  You could also give phone activation a shot.

    1. Click Start, and then in the search box type: slui.exe 4
    2. press enter on your keyboard
    3. Select your country.
    4. Select the option to activate the phone, then call and hold to a real person.

    See you soon

    Jason H. Engineer Support of Microsoft answers visit our Microsoft answers feedback Forum and let us know what you think.

  • My 2 TB TC is full and will not back up. Yet, I have only 1 TB of data on my laptop. Note that I've reformatted the laptop since the last backup with a clean installation of El Capitan.

    My 2 TB Time Capsule is full and will not save. Yet, I have only 1 TB of data on my laptop. Note that I've reformatted the laptop since the last backup with a clean installation of El Capitan.

    I bought a 2 TB external hard and have used Time Machine to back up. But I also use my time Capsule, which I save wireless.

    Any suggestions on getting my TC back up?

    One suggestion would be to copy all existing backups that are now on the Time Capsule 2 TB hard disk. Then, clear the TC and start over again with new backups.

    A more expensive option... assuming you want to keep all old backups on the TC... would be to add a new TC and start backups goes in this direction.

    Another option... If you do not need to keep all old backups now on the TC... would be to erase the TC and start over again with new backups. The benefit of doing this would be that no new material will be necessary, but the downside would be that you lose your old backup history.

  • I would like to know how to re - install windows on a laptop with the product key on the back of the laptop.

    install windows with the product key

    someone I gifted an old laptop with a lot of things about what I don't want and stuff I want is missing. I would like to know how to re - install windows on the laptop with the product key on the back of my laptop.

    or, even better, if someone could find me a way to get a disk to restore to factory without purchasing information, which would be awsome.

    I thank you for your time and have a good day.

    If the laptop is one of the well known brands, he may well have a restore partition.  If you do not have a manual to the user of this computer, then go to the manufacturers website and look for the documentation.  At the very least, you should be able to find information about how to restore the laptop from the recovery partition.

    If the restore partition has been decimated, the manufacturer may still have available for a nominal cost of installation diskettes.

  • I just bought a PC C50 toshiba laptop with windows 10. I would like to ask if someone can tell me if it is easy to remove the Windows OS 10 and restart the laptop with my windows disc 7.

    * Original title: delete windows 10

    Hi, I just bought a PC C50 toshiba laptop with windows 10. Is not not a geek, I would like to ask if someone can tell me

    If it is easy to remove 10 OS and restarting the laptop with my windows disc windows 7, the reason why I want to do is

    because I have aready have a desk top running 7, but it is to the top at the moment and could use the laptop backup

    You must ask your win-10 computer make this question

    They would have made drivers for this machine for win - 7

    If not then no.

    Your only option is to return it and ask for a unit that has win 7 drivers.

Maybe you are looking for