RH8 and where it stores the project files

Hi all, I'm supporting some of my colleagues in another country who need to connect to my HR project through our local corporate network remotely. The project is using Robo SourceControl 3.1 and HTML RH8 (webhelp). They're running Win XP SP3 (I know, I know).

I can get them connected to the project the RSC OK, but when you open the project in RH8 it takes hours and hours! The local store of the project is a local drive, such as c:\RH8.

They have admin permission on their PC.

We noticed a thing, it is that the files in the folder C: drive are also somehow their way in Office user profile (desktop icons are disabled on the installation of the company). The profile is stored on the local network and fills his profile space - but I suspect that it is also the cause of the epic slow.

Any ideas on how I can stop HR mysteriously taking c: in the user profile?

You may have already done this, but have you tried to remove the. PCD file before opening? Who can help a bit.

Is there something custom in your project: large attachments generated HTML files, etc. ?

Take a bow

Willam

Tags: Adobe

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