Right-click on any file or folder in Windows Explorer causes closing.

Hello.
is my windows: XP SP3 (with the latest updates)

whenever I do a right-click on any file or folder in Explorer, display this error:

Windows Explorer has encountered a problem and needs to close.  We are sorry for the inconvenience.

I can't do any process on my files (rename, delete, copy, paste,...)

error report contains:
AppName: explorer.exe AppVer: 6.0.2900.5512 ModName: unknown
ModVer: 0.0.0.0 Offset: 00000000

This looks like a problem with the Extension of Shell.

To resolve, download the freeware "ShellExView".
   <>http://download.CNET.com/ShellExView/3000-2094_4-145729.html >

When you run it, it will give the list all extensions of shell on your computer.  You start by selectively the deactivation and activation of extensions until you find the (s) which is causing your problem.  Start by turning off all non-Microsoft (right click on a line-> disable) extensions and see if your problem persists.  If it isn't, then re-enable the disabled in small groups until you narrow down which is causing your problem.

HTH,
JW

Tags: Windows

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