RIM blackBerry smartphones must strengthen the strategy of desktop software preconfigured for keep/gain of market share.

Similar Questions

• BlackBerry smartphones download old Version of BB Desktop Software

  Hi all!

  I just downloaded MagicBerry so that I can get my SMS on my PC. It works well for backups, I did a long time ago, in the IPD format, but fails with most recent backups. So I want to use an older version of the desktop software so that I can get an RPI update to open with MagicBerry.

  Can anywhere tell me a download of the installer for a version of the desktop software that can do it (I think the version I used was version 5)?

  Problem solved:

  http://forums.CrackBerry.com/general-discussion-F2/where-can-i-get-BlackBerry-Desktop-Manager-versio...

  This thread has done what I wanted, however

• BlackBerry smartphone Bold 9780 unrecognized by BB Desktop Software more (Windows XP)

  Dear experts!

  I can't sync my Bold 9780 with my laptop via USB more because BB Desktop Software tells me: "Blackberry Desktop Software is unable to communicate with the device.

  I use my camera for almost a year now and everything is going well until recent times, although I haven't changed anything in my settings.

  My configuration: v6.0.0.294 on my BB device; BB Desktop Software release 6.0.0.40 on my laptop; Windows XP Professional version 2002 Service Pack 3 on my laptop.

  I tried to install the latest version via the web v6.0.0.546, but my laptop couldn't recognize my device.

  In the Windows Device Manager, my device is identified as a "Blackberry smart phone" (so no question of USB port).

  The USB cable is OK (I checked with another and been faced with the same problem).

  I checked several existing messages with solutions, but none of them could help.

  Is the problem due to the fact that the version of BB Desktop software on my laptop is different than the one on my device? Moreover, this is the case from the beginning and everything went well until recent times.

  Please notify.

  Thank you

  YHR

  Hello

  problem solved by a hard reboot of the appliance (remove the battery all in device on).

  I will install the latest version of the software for BB device (v6.0.0.546), in the hope that it will be more stable.

  YHR.

• Applications/install blackBerry smartphones will not be displayed in Desktop software

  Hello, I use a Torch 9860 FW 7.0.0.585, which is connected through Desktop Software 6.1 with a Windows PC (Outlook 2003/XP Prof SP3). This morning, I met a weird problem. Connect my BB with my PC, I decided to check the installed applications since I've updated the FM last night (via software updater from my camera).

  Big surprise! Except a few Apps (WhatsApp, a scanner for barcode, GPS-Logger) no other apps or FW facilities therein. The day before the FW all list of facilities one all paty apps 3rd place indicated in one neat, long - now: nothing except these few applications. I tried to reinstall the Desktop und reconnected my device software - but to no avail.

  Anyone have a similar problem?

  I'm a little worried about changing to say packages installed language or other preferences FW since I don't know any other way, then use the application button in the desktop software to do this. In the current state, it would be impossible.

  I would be very grateful for some tips or tricks.

  M.

  Hi - Thanks for your ad. In the meantime, I found the solution here:

  http://forums.CrackBerry.com/Desktop-Manager-F153/applications-DM-will-not-show-torch-apps-list-6829...

  My DM contained only the 'old' FM, not the updated version. I downloaded the new version of my website providers, installed on my computer, restarted DM and: voila - all applications including basic software has shown once again in the Apploader.

  I hope this helps my colleagues here too!

  Good bye!!!

• Problem blackBerry Smartphones synchronization of the sent folder Desktop Client from Outlook 2007 to BB Pearl 8100

  I have problem synchronizing the items in the folder sent customer Desktop Outlook 2007 to BB 8100.

  I read the support doc 'delay in syncing from Outlook 2007..' say... but in my case it is not sync at all.

  I tried the folder redirection of pocket... but the 'sent' folder is grayed on and not be able to select all.

  BB 8100 sent mails are well visible in blackberry.

  BB Dektop Manager version 4.5

  Version 4.2.1.91 of the software for device

  Version of the 2.3.0.75 platform

  All advice or suggestion will be really appreciated.

  ~ AEK

  Solved the problem!

  Updated to latest OS: 8100 4.5.0.75 / 4.5.0.52

  Check this link http://www.blackberryforums.com/general-8100-series-discussion-pearl/140624-latest-os-8100-4-5-0-75-...

  NOTE: Go through the full post... its risky... I had a lot of trouble to make it work... but once its work... it works very well. If you're lucky, you can not face any problems.

• BlackBerry Smartphones cannot lock the phone through blackberry ID

  Hello

  I take a phone of my coleague who has left the company. For some reason, I can't able to connect on the phone. Firstly I didn't at first, the password of my coleague ex, I went online and changed the password. However, when I want to connect with my new password to unlock the phone, I have this message:

  "You have exceeded the number of attempts to connect.

  For security reasons, you have been locked for 15 minutes. "Click on forgotten password if you need create a new password.

  But after 15 minutes and try again, the message... helpppp

  You try the BlackBerryID, or the security password, on the device?

  It looks like the BlackBerryID if you are locked out for 15 minutes.

  A wrong entered security password would give you only a message something like «wrong password 2/10»

  Then, to change the BBID of this device and make it 'your own' device, you'll need to do a wipe of the device security. This will delete all the data in personal, contacts, calendar, etc. and restore the State of the plant basically.

  Read this: BlackBerry smartphone must be wiped before transferring the property Security

• BlackBerry Smartphones Upgrade causes the connection Bluetooth to the desktop software does not work

  I'm a business traveler road warrior who lives and dies by my BlackBerry synced with my laptop.  I just spent most of November on the road and worked hard the BB and laptop.  The two worked perfectly.  I was able to sync the BB to the laptop with Bluetooth or USB cable and not problems.  Since I was AT & T, I could use the BB as a modem for laptop and get 3G service everywhere wherever I was going.  Life was good back in the day... November 2010.

  Then... I get some downtime and decide to meet the guests of the BlackBerry software desktop that there are updates available for the desktop software and software of the device of 9000 "BOLD".  I decided that since I have no immediate need and criticism so I can update.  So I update.

  I updated the software to version 5. something to 6.0.0.43 version.  Once the software has been updated, I get a prompt to upgrade the 9000 to a new version of software for device.  So I move from 4.6.something to 5.0.0.82 2.

  I do a couple of synchronization with the USB cable and I feel good.  Then I try to sync using bluetooth.  No joy.  Unable to get the desktop software to see the Blackberry.  The 9000 "BOLD" connects to Windows 7 OK and I can even use the laptop as a speaker.

  So I go through the "Add bluetooth device" menu and office procedures.  During the search of a device discoverable bluetooth, the 9000 "BOLD" is so I clicked and respond OK.  Then I went back to the Bluetooth Configuration screen where nothing appears.  I can't add the 9000 "BOLD" for Desktop software.  Something is not.

  Nothing is more exasperating to have everything to work perfectly, apply the updates recommended by the provider of the software, and then have things get broken and stop working.  Before after the Desktop software prompts to upgrade, I worked flawlessly.  After you apply the upgrade of Desktop software and device software upgrade, I can not connect with Bluetooth.

  I searched on the Internet until I no longer have to read in order to find a solution but can't seem to find a solution.  Maybe I'm just angry with RIM and these horrible upgrades that utility that I really liked.

  Let me answer a few questions before someone decides to help him.

  Is your BlackBerry detectable, so she can be found and associated with?  Yes, I updated the device discoverable.

  You can pair your BlackBerry with Windows 7 64 bit?  Yes.  No problem.  I can use the laptop running Windows 7 64 bit as a speaker with the BB.

  Could you have made other changes that may have caused the problem?  Nope.  I did not follow the guidelines of RIM in updgrading Desktop software and device software.  I suppose that, in this case, I followed the destruction of the RIM.

  You do backup your BlackBerry 9000 "BOLD" before upgrading the device software?  Yes.  I'm not stupid and don't trust any upgrade for the exact reasons, I'm writing on this forum.

  You have a Windows 7 restore set where you can go back to a point in time before you upgraded the Software Desktop 5 point. something to 6.0.0.43?  Yes.  I have a restore point.

  Do you have confidence that you can do both a restore of Windows 7 to get something back to 5. AND then to restore the device to 4.6.something?  Man, that thought makes me sick at heart.  I trust both RIM and MSFT to do their work and we know that RIM was screwed up, or I wouldn't be here today.

  Can anyone help with obtaining of BlackBerry Desktop Software 6.0.0.43 (updated 5.something) version to see and the pair with a BlackBerry 9000 "BOLD" which had 6.0.0.43 improve software 4.6.something to 5.0.0.82 device 2?

  It is confirmed.  5.0.0.82 2 is total c * p.  Who knows what complete insanity due to RIM out a such terrible and wounded many customers update.

  I was able to downgrade from 5.0.0.82 2 to 4.6.0.304.  Compatible bluetooth and connected seemlesly, even if the connection has been very sloew the order of minutes of time to the Desktop Manager.

  Here are the instructions to downgrade.

  1 remove the newer operating system of your PC by going to control panel > Add/Remove programs.

  2. next, download and install the earlier version of the operating system. BlackBerry operating system downloads

  Find here the operating systems:

  http://BlackBerryFAQ.com/index.php/BlackBerry_Operating_System_Downloads

  3. install the older operating system to the computer by running (double click) the downloaded file.

  4. go into c:\program files Research in motion\apploader and delete the file named "vendor.xml."

  (I had to look for vendor.xml as I have Windows 7, but when I found and deleted things work as described).

  5. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

  These instructions worked like a charm.  Connected to Desktop Manager and did a sync as soon as the 9000 "BOLD" restarted.  Apparently, the problem was my stupidly following the recommendation to upgrade the operating system to 5.0.0.82 2.

  ****************************************************************************************************

  I found these other topics in this forum.  A couple of them express my feelings.

  1. "BOLD" upgrade to the new OS 5.0 ATT, worked for six hours and now quite dead

  2 BOLD 9000 update

  3 bold 9000 problem after upgrade to 5.0

  4 KB24307
  It is a question has already been given that is reviewed by our development team. No resolution time is currently available.

  5. problem with 5.0.0.82 2

  Good comments in this thread!

  6. upgrade to 5.0.0.82 2 now no visual voicemail (ATT)
  Just another thing about the 5.0.0.82 2 upgrade... IT SUCKS DO NOT! The SMS is now garbage as it collects all text messages and combines a conversation and you cannot choose to delete or restart without deleting the text entering of this person and everything behind it. Until the Bugs are worked out stay away 5.0 versions (anything ending in par.822 and earlier) just my 2 cents worth

  7. problems with the new OS 2 and put 5.0.0.82 at level of the desktop software?

  Good comments in this thread!
  8 losing sound on 9000 "BOLD" after downloading the OS 5.0
  I suggest that you go to 4.6 this latest OS 5.0.0.82 2 is broken.  RIM has published a BONE broken to the unsuspecting public.

• BlackBerry Smartphones integrated into the Blackberry browser will not open

  the browser built-in to my blackberry curve 8520 opens... it seems that it's now unclickable... no response after all... I already have rmoved the battery and put on, the app doesn't reset... still no response...

  Darksilver Hello,

  Please take a full backup using desktop software preconfigured and do a security wipe.

  Home screen > Option > security option > Security wipe > check emails and contacts (do not check memory card and 3rd aprty app). Type blackberry and click on clean up.

  This will help you out of this problem.

  Thank you.. !

• RIM blackBerry smartphones please read me. calendars and birthdays

  I don't know what forum for this to stick to for review of the RIM, I would like to see the calendar tell you at what age the contact is if you know the year. Also, I would be able to choose "unknown year" or something to that effect.

  Thank you

  AD

  Hello and welcome to the Forums!

  FYI - These forums are not a support user-to-RIM channel... on the contrary, they are a channel for users. Given that, it is unlikely that post here any where: such a request will be seen by RIM. But there is an another [email protected].

  Good luck!

• BlackBerry Smartphones Help! Trackpad goes upward / downwards when checking for messages!

  My trackpad usually up and down by checking the text messages and whatsapp, but it works normally when checking messages... as it can move up and down in the menu and the internet page, can someone tell me how to fix it? thanksssssss!

  Hello helasws and welcome to the community of BlackBerry Support Forums.

  Sorry to hear that you are having problems with your trackpad.

  To clarify, it doesn't seem to stop the scrolling upwards or downwards when you are in the Messages folder and WhatsApp? On the main home screen you are able to navigate vertically?

  Did you do a restart again by removing the battery?

  Try to perform a Diagnostic self test, as shown in KB16037 using the Self Test application on the BlackBerry smartphone to test the response of the trackpad.

  Let me know the results of the test.

  Thank you!

• When I start the software Black Berry via the Office to receive the error message "the Black Berry Desktop software has encountered a problem and needs to close. We are sorry for the inconvenience. »

  Original Titus: cannot install software blackberry "BOLD"

  When I start the software Black Berry through the icon to the desktop, the windows error reporting or display below:

  Quote: Black Berry Desktop has encountered a problem and needs to close. We are sorry for the inconvenience.

  If you were in the middle of something, the information you were working on might be lost.

  Please tell this problem to Microsoft.

  We have created an error report that you can send improve us Black Berry Desktop Software. We will treat this report as confidential and anonyomous.

  End of quote

  What data means this error report contain?

  Why should I report to Microsoft?

  I received error below during the repair software blackberry

  Quote: The path:

  ' C:\DOCUME "1\HLZUTS" 2\LOCALS "1\TEMP\WZSE1. Berry TEMP\BLACK Office software.msi' is not found. Make sure you have access to this location and try again, or try to find the installation package "Black Berry Desktop Software.msi" as a folder that you can install the Black Berry Desktop Software 6.1 product

  End of quote

  No path

  Hi ZiaHL,

  Try the steps listed in the article mentioned below and check if it helps you to fix the problem:

  "BlackBerry Desktop Manager has encountered a problem and needs to close. We are sorry for the inconvenience. "during the synchronization process

  http://BTSC.webapps.BlackBerry.com/BTSC/dynamickc.do?externalId=KB10340&sliceId=&command=show&forward=nonthreadedKC&kcId=KB10340

  You can also view the article mentioned below for more information:

   

  BlackBerry Desktop Software issues fixed in this release

  http://docs.BlackBerry.com/en/Admin/deliverables/20936/BlackBerry_Desktop_Software_Fixed_904527_11.jsp

  Let us know if that helps.

• BlackBerry Smartphones where is the stock of RIM (No Carrier) OS for Blackberry 8300?

  Every time someone asks how to reload Blackberry OS, the GET directed to this website: http://na.blackberry.com/eng/support/downloads/download_sites.jsp which contains all the operating systems for different carriers who sold blackberries. Upstairs, he says that this is for people who didn't buy their phone DIRECTLY from RIM, with no dependence of the carrier. So, where's the stock, no carrier OS if I want to reload my Blackberry that I bought from the RIM, directly and without SIM card?

  I have a Blackberry 8300, if you were wondering.

  You can use ONE of these versions of the operating system of your device, regardless of the carrier.

  Operating system device provided are "released" by specific carriers once that they are certified and trained to their support technicians, but still, you are able to load any carrier the same model by following the instructions below.

  See the link below to download it and follow these simple instructions.

  First find your operator and the system operating file that you want to use.
  http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  Make a backup of your device first, using Desktop Manager > backup. Close the office at the end Manager.

  1. download the OS files to the PC then install on the PC by running (double click) the downloaded file.
  2. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml." (You might have another Vendor.xml file hiding on your computer.) Open Windows Explorer, and in organizing key (on Windows 7, there are similar tools for Vista and XP) click on 'folder and search options. On the display tab, make sure that your computer is configured to display the hidden files and folders. Once you have done this, look for your drive C:\ "Vendor.xml".)
  3. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

  * Starting with later versions of the OS6, there are now three copies of the SELLER. XML
  C:\Program Files\Fichiers Research In Motion\AppLoader (for 32-bit Windows XP/Vista/7)
  ==========OR============
  C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader (for 64-bit Windows Vista/7)
  C:\Documents and Settings\ * name * \AppData\Roaming\Research In Motion\BlackBerry\Loader XML
  C:\Documents and Settings\ * name * \Application Data\Research In Motion\BlackBerry\Loader XML
  You can also just search of the SELLER. XML. ensure that you choose the ADVANCED SEARCH and include hidden files. It should display the file in three places. Delete all copies that it finds.

  Note: Some users may be concerned they will void their warranty of device by loading an OS from another carrier. There is really nothing to fear. Please read more information about it here: http://www.port3101.org/power-users/296-blackberry-os-upgrade-including-betas-myths-dispelled.html

• 9380 blackBerry smartphones cannot start the App World after the operating system upgrade + card

  Hello

  my camera 9380 worked perfect when I bought it.

  Then I upgraded OS to v7.0.0.513 to 7.1.0.366-> BBM did not work

  So I drove back and re-installed 7.0->

  (1) maps: "error at startup net_rim_bb_maps: class 'net.rim.device.api.lbs.maps.ui.ManeuverFiled' not found.

  (2) BB App World must be closed

  any help?

  THX

  Hello and welcome to the community!

  I'm sorry, but the errors you posted seem somewhat independent... so I need clarification please:

  Gbassi wrote:

  Then I upgraded OS to v7.0.0.513 to 7.1.0.366-> BBM did not work

  Unfortunately, "did not work" is not really diagnosable. What, exactly, have you tried? What, exactly, happened every step of what you tried?

  Gbassi wrote:

  So I drove back and re-installed 7.0->

  (1) maps: "error at startup net_rim_bb_maps: class 'net.rim.device.api.lbs.maps.ui.ManeuverFiled' not found.

  (2) BB App World must be closed

  I do not see how these two errors are related to the first, you were trying to throw the maps app when it appeared? For the second, which came with the maps app? Or is separate #2 and lies somewhere in the process by using your AppWorld? Complete step by step of what you try, with a full explanation of what is happening at each stage, including the full text of all error messages, is essential to understand your situation and if all goes well to guide. Otherwise, we have to guess...

  So I guess. My guess is that, once you upgrade to 7.1, you don't have to perform a few extra steps to ensure that all services were properly enabled on your BB. Here are the steps. I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! You can try these few points in your process... either now (on 7.0.0.513) or after you re - try to upgrade to 7.1.0.366.

  Good luck!

• BlackBerry smartphones must have data plan?

  Why is Verizon requires the data but not Cingular plan not?  I would like to than the blackberry for features to have my outlook on my phone calendar.  I realize without wireless sync I have to use a cable on a daily basis to update.  I'm fine with, I don't however need recover emails from work on my phone all day while I'm sitting at my desk.  I know people with Cingular that have blackberrys without data plan and people with Verizon, which projected data automatically added to their bill when they bought the blackberry.  Verizon told me it's a question of RIM Blackberry, not a matter of Verizon. Why Blackberry have different policies with these two carriers?

  PDA/Smartphones and BlackBerry have a full web browser, are able to email and send and receive data. When these resources are used, the costs are incurred. The best way to control those costs is with a PDA nationally or Blackberrry Email Plan featuring unlimited internet and email. Blackberry devices must have a data plan that we have an agreement with their Builder.

  It's what Verizon told me today.  Thanks for your help though!  Now I have to decide whether to suck it up and get the unwanted data plan or move from Cingular...

• PROCESS of RESTARTING of blackBerry Smartphones IS at the point of DEATH

  I tried to reboot my device by removing the battery and reinsert. The restart process gets to about 60% of the way through and then stops. On the screen, the white line, showing the progress extends just to the right of the touchpad with about 1 cm to complete.  I tried to connect to the Fund Manager, but it does not detect the phone in this State. Any ideas. Can it be linked to the level of battery power?  Clearly a software problem. Is it possible to go beyond this crash?

  Hello DPSL

  Welcome to the Forums of the BlackBerry Support

  Please try to start your machine in Safe Mode, if you are able to start and then connect your device and run office software, first make a backup, then you should try to charge your device OS.

  KB17877 : How to start in Safe Mode BlackBerry smartphone

   

  If your device doesn't Boot to safe mode, then you must follow this Knowledge Base to reload the operating system:

  KB10144 : How to force detect the BlackBerry smartphone using the Application Loader

   

  If you have an old backup you can restore your data back, because this method will remove the data from your device.