Rival drivers USB & Windows 7

I tried to install Motorola Phone Tools and the necessary USB drivers on my laptop which is running Windows 7, but would not install the drivers. A dialog box pops up saying (wrongly!) «You have a machine running Vista... go see Microsoft KB941600.» But when I go to the Microsoft product support and the KB article, Microsoft quickly tells me that "your machine does NOT Vista; the info in the article does not apply. »

So I called Support of Motorola, and the tech just told me that the competitor is NOT COMPATIBLE with Windows 7! How can this be? How Motorola put on a product, after that Windows 7 is on the market, which is not compatible with Win &? It's ridiculous!

Someone else has experience this problem? Any suggestions... .other than buying a cell phone that works?  (Sorry...  I am major frustrated now.)

Thank you

Art

I lost faith in support of Motorola for this phone. I expect soon patches.

What you trying to do? I use cell sync (http://www.synccell.com/) to synchronize my phone with my Bluetooth google calendar's calendar. You can also use it to transfer contacts, pictures, etc.

I use a USB cable and "Mass storage Mode" to transfer photos, videos and ringtones.

I use a USB cable and Windows Media Play sync music.

In Windows 7.

Tags: Motorola Phones

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