RN104 - problem of "Delete inactive volumes to use the disc." #27199519

I have what seems to be similar to many other questions.

I have a RN104 with two 2 TB drives using X-RAID RAID 1 (mirror). I also activated the encryption. A couple of days, we had a power outage and the ReadyNAS close.

I plugged the USB with the encryption key and he started upward but am now getting the error "delete inactive volumes to use the disk. Drive #1,2 '. And we can access is no longer the actions that have been setup on the NAS.

All the suggestions/help? We are out of the period of our support.

Just to close the loop and maybe help someone else who is having a problem, here is what he has done for me.

I end up paying for support, however ultimately my problem was that when I copied/pasted the encryption key from our secure and saved on the USB password manager, the key had a newline character hidden line the end of it (an artifact of the copy/paste from the password manager) which was originally not to be able to decrypt the volume. I had to use a hex editor to view and delete the character that is hidden at the end of the key, then my volume was fine. So, if you have the above error AND you use an encrypted volume AND you have copied/pasted your encryption key from another source to a USB key, check the key for you ensure that no character hidden inside.

I had a problem of tracking where we couldn't access or connect to one of the actions. Support has fixed this issue for me, the samba configuration file was empty, for some reason, support it repaired and we are back in business.

Tags: Netgear

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