RoboHelp 8 runs slow when you use the network drive...

I have several users at my company who improved RoboHelp X 5 RoboHelp 8. They report that when they are working on projects that are located on a network drive, RohoHelp running very slowly (which never seemed to happen before with X 5). I read on several forums that RoboHelp must be used with projects that are on the local drive, but I can't find any formal recommendation to Adobe about it, or have no explanation as to why the network drive doesn't work well, I found. At Adobe all officially commented on it, and no one knows why the performance of the network drive is bad? Is there anything that can be done to allow my users to keep using their network without the poor performance? Thanks in advance for any help you people can provide, I'm stumped.

Hello and welcome, Robo_Newbie

You're about to become real Robo_Oldie fast

Your projects RoboHelp MUST live on a local drive. You can archive them on a network, but NEVER actually open and change while they are on the network.

The two reasons most people incorrectly assume that they should be on the network is because you want to share with other authors and you want to back up in case your hard drive goes down. These are valid reasons, but it does not work because the. DPC (a cache of the Access database file) usually becomes corrupt - not to mention latency LAN-related performance problems.

Until most of us do is either use the free RoboSource Control that comes with RoboHelp or establishing a manual routine to copy your current job to a LAN for more safety and establish a routine with the other authors who will be working on what, when.

Sorry to break the bad news. That is the reality.

John Daigle

Adobe Certified RoboHelp and Captivate instructor

www.showmethedemo.com

Tags: Adobe

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