Roku or Amazon streaming stick does ' t connect to the router WNDR3400

I have a router WNDR3400 wireless and have problems connecting to a media streaming device. I tried a Roku and Amazon streaming the stick. During installation, the Unit continuously can see my wireless network, after entering my password (set to WPA2-PSK) network the device continuously fails to connect. I tried to turn off security (only as a test, would not keep my network open), but get the same result, a connection failure.

I've never had this problem with another PC devices, ipads, iphones and android phones, and a DVD player to connect it all and run normally to the router. Would appreciate suggestions on how to correct this problem. I bought my router in 2012, so I have to pay for the support of Netgear, I'd rather have a new router instead. Thank you.

Frustrated customer

Try to change the wireless password to something simpler. Perhaps, the Roku or Amazon can't handle special characters. Don't forget that Wi - Fi passwords are case-sensitive.

Hmm, your original post says that they cannot connect without security at all. It's really weird. Try to perform a factory reset.

Tags: Netgear

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