Rotation with El Capitan beach ball?

Why do I get the rotation beach ball all the time since the upgrade to El Capitan?

Hello Mermen,

Thank you for using communities Support from Apple!

I understand that your Mac has some slowness after installing El Capitan. We know how frustrating situations like this can be, and we are here for you!

To begin troubleshooting this situation, I recommend reading over the suggested steps, located in the following article.

OS X El Capitan: If your Mac runs slowly

See you soon!

Tags: Mac OS & System Software

Similar Questions

  • Slow El Capitan beach ball

    I upgraded to El Capitan and now my imac is taking more than 15 minutes to start.  Everything I click on product the beach ball and nothing moves fast enough to be usable. Help!

    You do not have we given something to work with.  We don't know anything about your system.

    Download and run EtreCheck.  Post the full report, here.  Then we can get a better idea of what's going on.

  • Slow down the Sierra, grief beach ball

    Initially, after the download of the Sierra, all was great. Now, the day and a half later, performance has significantly slowed down and a lot of rotation beach balls advance a little.

    Ways to help make a slow Mac faster

    1. 17 reasons why your Mac runs slower than expected
    2. Slow performance of Mac? This Article addresses!
    3. Difficulty of slow start in OS X | MacFixIt - CNET Reviews
    4. How to fix the slow down time and start. | MacTip.net
    5. 6 easy tips to speed up OS X Yosemite on your Mac.
    6. OS X El Capitan - if your Mac runs slowly
    7. Visit The FAQ XLab and read the FAQS on performance

    Avoid using any third-party cleaning software. Usually, this software does more harm than good. You don't need it. All computers become slower over time even in normal conditions of use. Experienced users erasing the hard drive and do a clean install from scratch, from time to time; or every time that the installation of a major update of the OS. Do means if you must maintain regular and several backups.

    Add more RAM or reduce the number of simultaneously executed from applications and utilities. Delete unnecessary anti-malware software and any software that promises to clean your Mac. Look for the runaway process: Runaway applications can shorten the battery life, affect performance and increase the heat and fan activity. Also, visit The FAQ XLab and read the FAQ on the treatment with The Spinning Beach Ball of Death.

    The ultimate solution

    Back up everything, wipe the drive, reinstall OS X and restore your data from backup. Reinstall the third-party software of original/zero media.

  • MacBook Pro (3-inches, mid-2012) suddenly started running very slowly; Beach balls very common

    About a week and a half, it started running very slowly with the spinning beach balls popping up all the time.  This reminds me of how when I have too many tabs of the browser as in the past, but now, even with browsers had closed, open Word or Skype is really slow.  (I'm sorry for any confusing formulation; I'm not very computer customer connected, unfortunately!)

    Some of the things I've tried so far and EtreCheck below):

    -safe mode

    -detection of hardware problems (control + D)

    -reset the PRAM

    -using the utility disc for repair/first care; also check

    -wipe the hard drive and reinstalling original OS X Lion (was still slow with beach balls; I tried to install OS X El Capitan to see if that would help, but installation could not finish)

    -wipe the hard drive and restarting from a backup previous (one month before the problems started)

    EtreCheck version: 3.0.3 (307)

    Report generated 2016-09-11 17:51:16

    Download https://etrecheck.com EtreCheck

    Duration 34: 39

    Performance: poor

    Click the [Support] links to help with non-Apple products.

    Click the [details] links for more information on this line.

    Problem: Beachballing

    Description:

    also very slow in general

    Hardware information: ⓘ

    MacBook Pro (13-inch, mid-2012)

    [Technical details] - [User Guide] - [warranty & Service]

    MacBook Pro - model: MacBookPro9, 2

    1 2.5 GHz Intel Core i5 CPU: 2 strands

    4 GB of RAM expandable - [Instructions]

    BANK 0/DIMM0

    OK 2 GB DDR3 1600 MHz

    BANK 1/DIMM0

    OK 2 GB DDR3 1600 MHz

    Bluetooth: Good - transfer/Airdrop2 taken in charge

    Wireless: en1: 802.11 a/b/g/n

    Battery: Health = Normal - Cycle count = 1054

    Video information: ⓘ

    Graphics Intel HD 4000

    Color LCD 1280 x 800

    System software: ⓘ

    OS X El Capitan 10.11.4 (15E65) - since startup time: less than an hour

    Disk information: ⓘ

    TOSHIBA MK5065GSXF disk0: (500,11 GB) (rotation)

    EFI (disk0s1) < not mounted >: 210 MB

    Macintosh HD (disk0s2) /: 499,25 go-go (349,39 free)

    Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

    HL-DT-ST DVD - RW GS31N)

    USB information: ⓘ

    Apple Inc. Apple keyboard / Trackpad

    Computer, Inc. Apple IR receiver.

    Apple Inc. BRCM20702 hub.

    Apple Inc. Bluetooth USB host controller.

    Apple Inc. FaceTime HD camera (built-in)

    Information crush: ⓘ

    Apple Inc. Thunderbolt_bus.

    Goalkeeper: ⓘ

    Mac App Store and identified developers

    Launch system officers: ⓘ

    [loaded] 6 tasks Apple

    [loading] 164 tasks Apple

    [operation] 68 tasks Apple

    Demons of launch system: ⓘ

    [loaded] 43 tasks Apple

    [loading] 161 tasks Apple

    [operation] 85 tasks Apple

    Launch officers: ⓘ

    [loading] com.google.keystone.agent.plist (2016-07-12) [Support]

    Launch of the demons: ⓘ

    [loading] com.adobe.fpsaud.plist (2016-06-29)

    [loading] com.google.Keystone.daemon.plist (2016-09-11) [Support]
    [loading] com Microsoft.Office.Licensing.Helper.plist (2011-03-10) [Support]

    Launch User Agents: ⓘ

    [loading] com.valvesoftware.SteamClean.plist (2016-05-14) [Support]

    Internet Plug-ins: ⓘ

    FlashPlayer - 10.6: 22.0.0.209 - SDK 10.9 (2016-07-22) [Support]
    QuickTime Plugin: 7.7.3 (2016-04-05)
    Flash Player: 22.0.0.209 - SDK 10.9 (2016-07-22) [Support]
    Default browser: 601 - SDK 10.11 (2016-04-05)
    o1dbrowserplugin: 5.41.3.0 - 10.8 SDK (2015-12-21) [Support]
    SharePointBrowserPlugin: 14.2.4 - SDK 10.6 (2012-10-03) [Support]
    googletalkbrowserplugin: 5.41.3.0 - 10.8 SDK (2015-12-12) [Support]
    Silverlight: 5.1.10411.0 - SDK 10.6 (2014-03-29) [Support]

    The internet user Plug-ins: ⓘ

    Web of Google Earth plugin: unknown (2013-01-24)

    The Safari Extensions: ⓘ

    AdBlock - BetaFish, Inc. - https://getadblock.com (2015-10-14)

    3rd party preference panes: ⓘ

    Flash Player (2016-06-29) [Support]

    Time Machine: ⓘ

    Mobile backups: WE
    Automatic backup: YES
    Volumes to back up:
    Macintosh HD: Disc size: 499,25 GB disc used: 149,86 GB
    Destinations:
    X. backup [Local]
    Total size: 999,86 GB
    Total number of backups: 7
    An older backup: 05/01/16 17:26
    Last backup: 28/08/16 23:43
    Size of backup drive: adequate
    Backup size 999,86 GB > (disc 149,86 GB X 3)

    Top of page process CPU: ⓘ

    11% Firefox
    4% kernel_task
    3% hidd
    2% sandboxd
    2% WindowServer

    Top of the process of memory: ⓘ

    1.00 GB Firefox
    457 MB kernel_task
    291 MB mdworker (15)
    143 MB mds_stores
    90 MB Microsoft Word

    Information about virtual memory: ⓘ

    36 MB Free RAM
    3.96 GB Used RAM (657 MB cache)
    0 B Swap used

    Diagnostic information: ⓘ

    Sep 11, 2016, 16:37:21 Self test - passed
    Sep 11, 2016, 09:20:57 ~/Library/logs/DiagnosticReports/suggestd_2016-09-11-092057_[redacted]. Crash

    /System/Library/PrivateFrameworks/CoreSuggestions.Framework/versions/A/support/s uggestd

    Thank you in advance for your answers - I'm just at a loss for what could be the real problem!

    You Mbps HARD drive is suspect.  Start the recovery (COMMAND-R) partition and select in menu 4 disk utility.  Run disk utility > first aid > repair.

    Unrelated, but your battery has seen a lot of use.  I suggest to replace.

    Ciao.

  • Beach balling computer and slow throughout, including Safari

    I have an iMac (21.5 inch, mid 2010) OS X Yosemite. During the last three weeks he has begun to run very slowly. I'm not a computer guy, but I've read about some threads to execute an EtreCheck.  Here are the results, I'd like some advice.

    Thank you in advance!

    EtreCheck version: 2.9.13 (267)

    Report generated 2016-07-16 13:39:42

    Download EtreCheck from https://etrecheck.com

    Duration 07:34

    Performance: Below average

    Click the [Support] links to help with non-Apple products.

    Click [details] for more information on this line.

    Click on the link [check files] help with unknown files.

    Verify the signatures of Apple: enabled

    Problem: Beachballing

    Hardware Information:

    iMac (21.5 inch, mid-2010)

    [Data sheet] - [User Guide] - [warranty & Service]

    iMac - model: iMac11, 2

    1 3.2 GHz Intel Core i3 processor: 2 strands

    4 GB of RAM expandable - [Instructions]

    BANK 0/DIMM0

    Vacuum

    BANK 1/DIMM0

    Vacuum

    0/DIMM1 BANK

    OK 2 GB DDR3 1333 MHz

    BANK 1/DIMM1

    OK 2 GB DDR3 1333 MHz

    Bluetooth: Old - transfer/Airdrop2 not supported

    Wireless: en1: 802.11 a/b/g/n

    Video information:

    ATI Radeon HD 5670 - VRAM: 512 MB

    iMac, 1920 x 1080

    Software:

    OS X Yosemite 10.10.5 (14F1808) - since startup time: less than an hour

    Disc information:

    WDC WD1001FALS-40Y6A0 disk0: (1 TB) (rotation)

    EFI (disk0s1) < not mounted >: 210 MB

    Macintosh HD (disk0s2) /: 999,35 go-go (690,13 free) - 164 errors

    Drive failure!

    Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

    OPTIARC DVD RW AD - 5680H)

    USB information:

    Computer, Inc. Apple IR receiver.

    Built-in ISight from Apple Inc..

    Apple internal memory card reader

    Apple Inc. BRCM2046 hub.

    Apple Inc. Bluetooth USB host controller.

    Guardian:

    Mac App Store and identified developers

    Unknown files:

    /System/Library/LaunchDaemons/thnuclnt.plist

    / usr/sbin/thnuclntd

    A unknown file found. [Check files]

    Kernel extensions:

    Horizon view customer 10.30.08 PM.app ~/desktop/VMware

    com.VMware.kext.vmioplug.10.4.3 [no charge] (10.4.3 - 2013-03-11) [Support]

    Launch system officers:

    [loaded] 5 tasks of Apple

    [loading] 150 tasks Apple

    [operation] 57 tasks Apple

    Launch system demons:

    thnuclnt.plist [no charge] (2013-09-22) [Support]

    [loaded] 46 tasks Apple

    [loading] 138 tasks Apple

    [operation] 78 tasks Apple

    Launch officers:

    [loading] com.oracle.java.Java - Updater.plist (2012-12-31) [Support]

    [operation] com.rosettastone.rosettastonedaemon.plist (2012-08-27) [Support]

    Launch demons:

    [loading] com.adobe.fpsaud.plist (2016-06-28) [Support]

    [loading] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]

    [loading] com.oracle.java.Helper - Tool.plist (2012-12-31) [Support]

    [loading] com.skype.skypeinstaller.plist (2016-03-26) [Support]

    User launch officers:

    [loading] com.adobe.ARM. [...]. plist (2011-05-19) [Support]

    com.apple.CSConfigDotMacCert [fail]-[...] @me.com - SharedServices.Agent.plist (2010-11-27) -/System/Library/Frameworks/CoreServices.framework/Frameworks/OSServices.framewo rk/Versions/A/support/CSConfigDotMacCert: Executable not found!

    com.apple.FolderActions.folders.plist [loading]

    [loading] com.google.keystone.agent.plist (2016-07-12) [Support]

    Items in user login:

    Hidden AdobeResourceSynchronizer Application (/ Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)

    Dropbox application (/ Applications/Dropbox.app)

    Other applications:

    [ongoing] com.etresoft.EtreCheck.96024

    [ongoing] com.getdropbox.dropbox.67340

    [ongoing] JP.co.Canon.cijscannerregister.74440

    [loading] 370 tasks Apple

    [operation] 154 tasks Apple

    Plug-ins Internet:

    DirectorShockwave: 12.2.3r183 - SDK 10.6 (2015-12-03) [Support]

    Unity Web Player: UnityPlayer version 4.1.2f1 (2013-06-30) [Support]

    Default browser: 600 - SDK 10.10 (2016-05-16)

    net.juniper.DSSafariExtensions: Unknown (2013-05-25) [Support]

    AdobePDFViewerNPAPI: 11.0.17 - SDK 10.6 (2016-07-16) [Support]

    FlashPlayer - 10.6: 22.0.0.209 - SDK 10.9 (2016-07-16) [Support]

    Silverlight: 5.1.20513.0 - SDK 10.6 (2013-09-05) [Support]

    QuickTime Plugin: 7.7.3 (2016-07-02)

    Flash Player: 22.0.0.209 - SDK 10.9 (2016-07-16) [Support]

    iPhotoPhotocast: 7.0 - 10.8 SDK (2013-04-20)

    SharePointBrowserPlugin: 14.6.3 - SDK 10.6 (2016-04-24), [Support]

    AdobePDFViewer: 11.0.17 - SDK 10.6 (2016-07-16) [Support]

    JavaAppletPlugin: Java 8 update 91 build 14 (2016-05-04) check the version of

    User Plug-ins internet:

    CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-25) [Support]

    WebEx: 1.0 (2011-02-15) [Support]

    Web of Google Earth plugin: 7.1 (2013-10-07) [Support]

    3rd party preference panes:

    Flash Player (2016-06-28) [Support]

    Java (2016-05-04) [Support]

    Time Machine:

    Skip system files: No.

    Mobile backups: OFF

    Automatic backup: YES

    Volumes to back up:

    Macintosh HD: Disc size: 999,35 GB disc used: 309,22 GB

    Destinations:

    Time Machine [Local] backups

    Total size: 249,72 GB

    Total number of backups: 0

    An older backup: -.

    Last backup: -.

    Backup disk size: too small

    Backup size GB 249,72 < (disc 309,22 GB X 3)

    Top of page process CPU:

    2% WindowServer

    2% fontd

    1% mdworker (8)

    1% kernel_task

    1% SDM

    Top of page process of memory:

    Kernel_task 414 MB

    152 MB Dropbox

    Boy 82 MB

    70 MB mds_stores

    Mdworker (8) 66 MB

    Virtual memory information:

    1.70 GB free RAM

    2.30 GB RAM (1.28 GB being cached) used

    Used Swap 0 B

    Diagnostic information:

    16 July 2016, 13:28:27 test - passed

    July 14, 2016, 17:30:14 ~ / Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_2016-07-14-173014_ [redacted] .crash

    System/Library/Frameworks/WebKit.Framework/versions/A/XPCServices/com. Apple.We bKit.Plugin.64.xpc/Contents/MacOS/com.apple.WebKit.Plugin.64

    Some clues you are given in red. You don't have enough RAM for all programs that you have running. Read your report and pay attention to what is in RED.

    Ways to help make a slow Mac faster

    1. 17 reasons why your Mac runs slower than expected
    2. Slow performance of Mac? This Article addresses!
    3. Difficulty of slow start in OS X | MacFixIt - CNET Reviews
    4. How to fix the slow down time and start. | MacTip.net
    5. 6 easy tips to speed up OS X Yosemite on your Mac.

    Avoid using third-party cleaning software. This software does more harm than good. You don't need it. All computers become slower over time even in normal conditions of use. Experienced users erasing the hard drive and do a clean install from scratch, from time to time; or every time that the installation of a major update of the OS. Do means if you must maintain regular and several backups.

    Add more RAM or reduce the number of simultaneously executed from applications and utilities. Delete unnecessary anti-malware software and any software that promises to clean your Mac. Look for the runaway process: Runaway applications can shorten the battery life, affect performance and increase the heat and fan activity. Also, visit The FAQ XLab and read the FAQ on the treatment with The Spinning Beach Ball of Death.

    The ultimate solution

    Back up everything, wipe the drive, reinstall OS X and restore your data from backup. Reinstall the third-party software of original/zero media.

    [Permission to use any part of the foregoing has been granted by khati, exclusively, to theratter.]

  • beach ball of rotation on el capitan (mbp mid 2012)

    Hey all - if my macbook pro has been slow for as long as I can remember, even after its purchase for the school.  A year ago I was almost all replaced: the monitor, the logic, the RAM card (all except the mouse pad, battery and HD).  I get a constant spinning beach ball about any program running.  Spotify, CC adobe and microsoft programs are less efficient that I usually use. Even the right click is difficult.

    Any ideas?

    Here are my results of EtreCheck:

    EtreCheck version: 2.9.10 (261)

    Report generated 2016-03-30 17:34:13

    Download EtreCheck from https://etrecheck.com

    Time 05:28

    Performance: Below average

    Click the [Support] links to help with non-Apple products.

    Click [details] for more information on this line.

    Click on the link [check files] help with unknown files.

    Problem: Beachballing

    Description:

    also really very slow

    Hardware Information:

    MacBook Pro (15-inch, mid-2012)

    [Data sheet] - [User Guide] - [warranty & Service]

    MacBook Pro - model: MacBookPro9, 1

    1 2.3 GHz Intel Core i7 CPU: 4 strands

    4 GB of RAM expandable - [Instructions]

    BANK 0/DIMM0

    OK 2 GB DDR3 1600 MHz

    BANK 1/DIMM0

    OK 2 GB DDR3 1600 MHz

    Bluetooth: Good - transfer/Airdrop2 taken in charge

    Wireless: en1: 802.11 a/b/g/n

    Battery: Health = Normal - Cycle count = 710

    Video information:

    Graphics Intel HD 4000

    NVIDIA GeForce GT 650M - VRAM: 512 MB

    Color LCD 1440 x 900

    Software:

    OS X El Capitan 10.11.4 (15E65) - since startup time: less than an hour

    Disc information:

    HTS547550A9E384 disk HARD APPLE disk0: (500,11 GB) (rotation)

    EFI (disk0s1) < not mounted >: 210 MB

    Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

    Macintosh HD (disk 1) /: 498,88 (Go 223,52 free)

    Storage of carrots: disk0s2 499.25 GB Online

    HL-DT-ST DVD - RW GS31N)

    USB information:

    Apple Inc. FaceTime HD camera (built-in)

    Apple Inc. Apple keyboard / Trackpad

    Computer, Inc. Apple IR receiver.

    Apple Inc. BRCM20702 hub.

    Apple Inc. Bluetooth USB host controller.

    Lightning information:

    Apple Inc. Thunderbolt_bus.

    Guardian:

    Any where

    Unknown files:

    ~/Library/LaunchAgents/.dat.nosync01a5.xxFKi5 (hidden)

    ~/Library/application support/Spotify/SpotifyWebHelper

    A unknown file found. [Check files]

    Kernel extensions:

    / Library/Application Support/VirtualBox

    [loading] org.virtualbox.kext.VBoxDrv (5.0.16 - 2016-03-23) [Support]

    [loading] org.virtualbox.kext.VBoxNetAdp (5.0.16 - 2016-03-23) [Support]

    [loading] org.virtualbox.kext.VBoxNetFlt (5.0.16 - 2016-03-23) [Support]

    [loading] org.virtualbox.kext.VBoxUSB (5.0.16 - 2016-03-23) [Support]

    / System/Library/Extensions

    com [no charge]. IKMultimedia.driver.StompIO1 (1.0.0 - 2016-03-30) [Support]

    com.ikmultimedia.driver.StealthPedal [no charge] (1.0.0 - 2016-03-30) [Support]

    com.Tascam.usb2audio.driver [no charge] (2.10.4 - SDK 10.7 - 2016-03-30) [Support]

    com.wdc.driver.1394HP [no charge] (1.0.11 - 10.4 SDK - 2016-03-30) [Support]

    com.wdc.driver.1394_64HP [no charge] (1.0.1 - 10.6 SDK - 2016-03-30) [Support]

    com.wdc.driver.USBHP [no charge] (1.0.11 - 2016-03-30) [Support]

    com.wdc.driver.USB_64HP [no charge] (1.0.0 - 10.6 SDK - 2016-03-30) [Support]

    /System/Library/Extensions/TASCAM_US1xx.kext/contents/plugins

    com.Tascam.usb2audio.driver_TIGER [no charge] (2.10.4 - 10.4 SDK - 2012-09-21) [Support]

    Launch system officers:

    [loaded] 7 tasks Apple

    [loading] 150 tasks Apple

    [operation] 81 tasks Apple

    Launch system demons:

    [loaded] 43 tasks Apple

    [loading] 153 tasks Apple

    [operation] 93 tasks Apple

    Launch officers:

    com [running]. Affinegy.InstaLANa.plist (2011-06-03) [Support]

    [no charge] com.adobe.AAM.Updater - 1.0.plist (2016-02-17) [Support]

    [failure] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a... plist (2015-11-12) [Support]

    [operation] com.adobe.AdobeCreativeCloud.plist (2015-12-16) [Support]

    [loading] com.citrix.AuthManager_Mac.plist (2013-06-07) [Support]

    [operation] com.citrix.ReceiverHelper.plist (2013-06-07) [Support]

    [operation] com.citrix.ServiceRecords.plist (2013-06-07) [Support]

    [loading] com.divx.dms.agent.plist (2013-02-07) [Support]

    [loading] com.divx.update.agent.plist (2013-02-07) [Support]

    [operation] com.hp.productresearch.plist (2012-01-16) [Support]

    [loading] com.oracle.java.Java - Updater.plist (2014-10-27) [Support]

    [operation] net.juniper.pulsetray.plist (2016-03-28) [Support]

    [loading] org.macosforge.xquartz.startx.plist (2012-09-27) [Support]

    Launch demons:

    [loading] com.adobe.ARMDC.Communicator.plist (2015-11-12) [Support]

    [loading] com.adobe.ARMDC.SMJobBlessHelper.plist (2015-11-12) [Support]

    [loading] com.adobe.SwitchBoard.plist (2012-12-03) [Support]

    [operation] com.adobe.adobeupdatedaemon.plist (2016-02-18) [Support]

    [loading] com.adobe.agsservice.plist (2015-11-11) [Support]

    [loading] com.adobe.fpsaud.plist (2016-03-07) [Support]

    com.Apple.aelwriter.plist [loading]

    [ongoing] com.Apple.Qmaster.qmasterd.plist

    [loading] com.cloudpath.maccmd.plist (2013-08-27) [Support]

    [loading] com.microsoft.autoupdate.helpertool.plist (2016-02-15) [Support]

    [loading] com.microsoft.office.licensing.helper.plist (2014-05-09) [Support]

    [loading] com.microsoft.office.licensingV2.helper.plist (2015-07-01) [Support]

    [loading] com.oracle.java.Helper - Tool.plist (2014-10-27) [Support]

    [loading] com.wdc.WDPrivilegedHelper.plist (2015-10-03) [Support]

    [loading] net.cloudpath.HelperTool2.plist (2015-07-17) [Support]

    [operation] net.juniper.AccessService.plist (2016-03-28) [Support]

    [loading] net.juniper.UninstallPulse.plist (2016-03-28) [Support]

    [loading] org.macosforge.xquartz.privileged_startx.plist (2012-09-27) [Support]

    org.VirtualBox.startup.plist [no charge] (2016-03-23) [Support]

    User launch officers:

    [running]. (hidden) dat.nosync01a5.xxFKi5 (2015-12-16) [Support]

    ~/Library/application support/Spotify/SpotifyWebHelper

    [loading] com.adobe.AAM.Updater - 1.0.plist (2015-11-11) [Support]

    [failure] com.amazon.cloud - player.plist (2013-12-02) [Support]

    com.apple.CSConfigDotMacCert [fail]-[...] @me.com - SharedServices.Agent.plist

    [loading] com.divx.agent.postinstall.plist (2014-09-15) [Support]

    [loading] com.facebook.videochat. [entrenched passage] .plist (2014-08-11) [Support]

    [loading] com.google.keystone.agent.plist (2016-03-02) [Support]

    [loading] com.macpaw.CleanMyMac3.Scheduler.plist (2016-03-30) [Support]

    [operation] com.spotify.webhelper.plist (2016-03-30) [Support]

    [failure] com.wondershare.AnjoyTunesHelper.plist (2016-02-11) [Support]

    org.VirtualBox.vboxwebsrv.plist [no charge] (2016-03-23) [Support]

    Items in user login:

    Dropbox application (/ Applications/Dropbox.app)

    Autodesk 360 UNKNOWN (missing value)

    WDDriveUtilityHelper Application (/ Applications/WD Drive Utilities.app/Contents/WDDriveUtilityHelper.app)

    Bomgar-CCS-20151216-212928 UNKNOWN (missing value)

    Wondershare TunesGo Helper Application (~/Library/Application Support/wondershare_TunesGo/Wondershare TunesGo Helper.app)

    CleanMyMac 3 Menu Application (/ Applications/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app)

    Other applications:

    [ongoing] com.adobe.CCXProcess.163872

    [operation] com.adobe.acc.AdobeDesktopService.122592.DCE7C072-89B2-43BB-8670-D2D83079C511

    [ongoing] com.Adobe.accmac.187872

    [ongoing] com.getdropbox.dropbox.197472

    [ongoing] com.spotify.client.65952

    [ongoing] com.westerndigital.WDDriveUtilityHelper.95392

    [ongoing] com.wondershare.AnjoyTunesHelper.132832

    [ongoing] JP.co.Canon.cijscannerregister.15712

    [loading] 403 tasks Apple

    [operation] 228 tasks Apple

    Plug-ins Internet:

    ChemDraw Plugin Pro: 14. 0 0 - SDK 10.6 (2014-09-10) [Support]

    MeetingJoinPlugin: Unknown - SDK 10.2 (2016-03-01) [Support]

    OVSHelper: 1.1 (2013-02-17) [Support]

    Default browser: 601 - SDK 10.11 (2016-03-30)

    Flip4Mac WMV Plugin: 3.2.0.16 - SDK 10.8 (12 / 12/2013) [Support]

    SlingPlayer: Unknown - SDK 10.8 (2015-07-17) [Support]

    AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2016-02-17) [Support]

    FlashPlayer - 10.6: 21.0.0.182 - SDK 10.6 (2016-03-19) [Support]

    AdobePDFViewerNPAPI: 15.009.20069 - SDK 10.8 (2015-09-30) [Support]

    DivXBrowserPlugin: 2.2 (2012-07-26) [Support]

    QuickTime Plugin: 7.7.3 (2016-01-22)

    Flash Player: 21.0.0.182 - SDK 10.6 (2016-03-19) obsolete! Update

    CitrixICAClientPlugIn: 11.8.0 - SDK 10.7 (2013-06-07) [Support]

    SharePointBrowserPlugin: 14.6.2 - SDK 10.6 (2016-03-23) [Support]

    AdobePDFViewer: 15.009.20069 - SDK 10.8 (2015-09-30) [Support]

    Silverlight: 5.1.20913.0 - SDK 10.6 (2013-12-19) [Support]

    JavaAppletPlugin: Java 8 updated 73 02 (2016-02-20) check the version of build

    User Plug-ins internet:

    Web of Google Earth plugin: 6.2 (2012-06-28) [Support]

    Safari extensions:

    Adblock Plus (2016-03-29)

    ClickToPlugin (2015-07-31)

    DivX Plus Web Player HTML5 < video > (2014-09-15)

    Audio Plug-ins:

    DVCPROHDAudio: 1.3.2 (2012-12-03)

    TASCAM_US1xx: Unknown - SDK 10.7 (2012-09-21) [Support]

    3rd party preference panes:

    Application Enhancer (2014-04-13) [Support]

    Flash Player (2016-03-07) [Support]

    Flip4Mac WMV (12 / 12/2013) [Support]

    Growl (2012-08-23) [Support]

    Java (2016-02-20) [Support]

    Perian (2011-07-23) [Support]

    Time Machine:

    Skip system files: No.

    Mobile backups: WE

    Automatic backup: YES

    Volumes to back up:

    Macintosh HD: Disc size: 498,88 GB disc used: 275,36 GB

    Destinations:

    backup [Local]

    Total size: 2.00 TB

    Total number of backups: 0

    An older backup: -.

    Last backup: -.

    Size of backup drive: Excellent

    Size of backup 2.00 TB > (disk size 498,88 GB X 3)

    Top of page process CPU:

    9% adobe CEF Helper (2)

    5% WindowServer

    kernel_task 2%

    1% mdworker (24)

    1% com.apple.WebKit.WebContent (2)

    Top of page process of memory:

    610 MB kernel_task

    418 MB mdworker (24)

    Com.apple.WebKit.WebContent (2) 340 MB

    201 MB Spotify Helper (2)

    172MO Safari

    Virtual memory information:

    100 MB of free RAM

    3.90 used GB RAM (864 MB Cache)

    256 KB used Swap

    Diagnostic information:

    30 March 2016, 16:41:12 self test - passed

    March 30, 2016, 11:32:47 /Library/Logs/DiagnosticReports/mtmfs_2016-03-30-113247_[redacted].crash

    / System/Library/CoreServices/backupd. Bundle/happy/Resources/mtmfs

    March 30, 2016, 11:32:39 /Library/Logs/DiagnosticReports/mtmfs_2016-03-30-113239_[redacted].crash

    March 30, 2016, 11:32:35 /Library/Logs/DiagnosticReports/mtmfs_2016-03-30-113235_[redacted].crash

    March 30, 2016, 11:32:33 /Library/Logs/DiagnosticReports/mtmfs_2016-03-30-113233_[redacted].crash

    March 30, 2016, 11:14:53 pm /Library/Logs/DiagnosticReports/AdobeCRDaemon_2016-03-30-111453_[redacted].cras

    / Applications/utilities/Adobe Creative Cloud / * / Core Sync.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCRDae mon.app/Contents/MacOS/AdobeCRDaemon

    March 30, 2016, 10:12:05 AM/Library/Logs/DiagnosticReports/system Preferences_2016-03-30-101205_ [redacted] .hang

    / Preferences.app/Contents/MacOS/System applications/system preferences

    March 29, 2016, 14:44:29 ~/Library/Logs/DiagnosticReports/syncdefaultsd_2016-03-29-144429_[redacted].cra sh

    /System/Library/PrivateFrameworks/SyncedDefaults.Framework/support/syncdefaults d

    March 28, 2016, 01:37:58 PM/Library/Logs/DiagnosticReports/Wireless Diagnostics_2016-03-28-133758_ [redacted] .hang

    / System/Library/CoreServices/Applications/Wireless Diagnostics.app/Contents/MacOS/Wireless Diagnostics

    March 28, 2016, 13:30:31 /Library/Logs/DiagnosticReports/apsd_2016-03-28-133031_[redacted].crash

    /System/Library/PrivateFrameworks/ApplePushService.framework/APSD

    March 28, 2016, 11:19:25 ~/Library/Logs/DiagnosticReports/com.apple.WebKit.Networking_2016-03-28-111925_ [redacted] .crash

    System/Library/Frameworks/WebKit.Framework/versions/A/XPCServices/com. Apple.We bKit.Networking.xpc/Contents/MacOS/com.apple.WebKit.Networking

    March 28, 2016, 11:15:28 ~/Library/Logs/DiagnosticReports/com.apple.Safari.SearchHelper_2016-03-28-11152 [redacted] 8_ .crash

    /System/Library/PrivateFrameworks/SafariShared.Framework/versions/A/XPCServices /com.apple.Safari.SearchHelper.xpc/Contents/MacOS/com.apple.Safari.SearchHelper

    March 28, 2016, 11:11:35 /Library/Logs/DiagnosticReports/securityd_2016-03-28-111135_[redacted].crash

    / usr/sbin/Securityd

    March 28, 2016, 11:11:11 ~/Library/Logs/DiagnosticReports/com.apple.Safari.SearchHelper_2016-03-28-11111 [redacted] 1_ .crash

    March 28, 2016, 11:11:11 ~/Library/Logs/DiagnosticReports/com.apple.WebKit.Networking_2016-03-28-111111_ [redacted] .crash

    March 28, 2016, 11:10:35 /Library/Logs/DiagnosticReports/securityd_2016-03-28-111035_[redacted].crash

    March 28, 2016, 11:09:09 /Library/Logs/DiagnosticReports/securityd_2016-03-28-110909_[redacted].crash

    March 28, 2016, 11:07:08 /Library/Logs/DiagnosticReports/securityd_2016-03-28-110708_[redacted].crash

    Remove CleanMyMac.

    http://macpaw.com/support/CleanMyMac/Knowledgebase/how-to-uninstall-CleanMyMac-3

    Help upgrading RAM 8 GB.

    OtherWorldComputing

    http://eShop.MacSales.com/shop/Apple/memory/

    Crucial

    http://www.crucial.com/USA/en/memory-Mac-Apple

  • El Capitan hangs on native sw (rotation beach ball)

    Hello everyone,

    First time written here on the support forum. Hope to find someone to suggest me what to do or which, unfortunately, ran into my same question

    A few weeks ago bought a new MacBokk Pro 13 "retina w / upgrade of RAM (i5 2.9 GHz, 16 GB RAM, 512 GB SSD and OsX El Capitan ofc). I bought it online from Apple Store.

    I noticed that every 5 or 6 hours of use whenever I try to launch a native application the system hangs (it turns forever beach ball multicolored cursor) and must be restarted. While suspended, the chassis becomes warm enough, and the fan made to scale up significantly...

    The native software, I want to talk to are basic, such as reminders, Notes, or mail applications...

    I am very annoyed, because this is a brand new MacBook and, as any Apple device, cost me an arm and a leg. I'm ok to pay if I get the quality that I was promised for good...

    I forgot to mention: already tried resetting the SSD and the OS... No luck...

  • My old macbook pro is slow with a lot of the beach ball. Ive checked using Etrecheck. Here is their report

    My old macbook pro is slow with a lot of the beach ball. Ive checked using Etrecheck. Here is their report if anyone can suggest my best course of action.

    EtreCheck version: 2.9.12 (265)

    Report generated 2016-06-06 13:18:02

    Download https://etrecheck.com EtreCheck

    Time 05:55

    Performance: average

    Click the [Support] links to help with non-Apple products.

    Click the [details] links for more information on this line.

    Click on the link [check files] help with unknown files.

    Problem: Beachballing

    Hardware information:

    MacBook Pro (15-inch, mid 2010)

    [Technical details] - [User Guide] - [warranty & Service]

    MacBook Pro - model: MacBookPro6, 2

    1 2.4 GHz Intel Core i5 processor: 2 strands

    4 GB of RAM expandable - [Instructions]

    BANK 0/DIMM0

    OK 2 GB DDR3 1067 MHz

    BANK 1/DIMM0

    OK 2 GB DDR3 1067 MHz

    Bluetooth: Old - transfer/Airdrop2 not supported

    Wireless: en1: 802.11 a/b/g/n

    Battery: Health = Normal - Cycle count = 779

    Information on this video:

    Intel HD Graphics

    NVIDIA GeForce GT 330M - VRAM: 256 MB

    Color LCD 1680 x 1050

    System software:

    OS X El Capitan 10.11.5 (15F34) - since startup time: less than an hour

    Disc information:

    ST9500325ASG disk0: (500,11 GB) (rotation)

    EFI (disk0s1) < not mounted >: 210 MB

    Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

    Macintosh HD (disk 1) /: 498,88 (Go 274,92 free)

    Storage of carrots: disk0s2 499.25 GB Online

    MATSHITADVD-R UJ-898)

    USB information:

    Computer, Inc. Apple IR receiver.

    Built-in ISight from Apple Inc..

    Card reader Apple

    Apple Inc. Apple keyboard / Trackpad

    Apple Inc. BRCM2070 hub.

    Apple Inc. Bluetooth USB host controller.

    Guardian:

    Mac App Store and identified developers

    Unknown files:

    ~/Library/LaunchAgents/com.vndv.tagfolders.tagprompter.plist

    osascript/Users/Duffy/Library/Application Support / files/Tag Prompter.app/Contents/Resources/ Tag

    Scripts/TagPrompterScript.scpt

    A unknown file found. [Check files]

    Kernel extensions:

    / System/Library/Extensions

    au.com.maxon.driver.MaxonFamily [no charge] (1.0 - 2016-06-05) [Support]

    com [no charge]. Seagate.driver.PowSecDriver (4.4.10 - 2016-06-05) [Support]

    com [no charge]. ZTE.driver.ZTEUSBCDCACMData (ZTEDriver_MacV1.3.1 - 2016-06-05) [Support]

    com [no charge]. ZTE.driver.ZTEUSBMassStorageFilter (ZTEDriver_MacV1.3.1 - 2016-06-05) [not loaded] com.microsoft.driver.MicrosoftMouse (8.0 - 2016-06-05) [Support]

    com.option.driver.Option72 [no charge] (2.17.0 - 2016-06-05) [Support]

    com.option.driver.OptionMSD [no charge] (1.21.0 - 2016-06-05) [Support]

    com.Realtek.driver.rtl8187 [no charge] (1.4.5 - 2016-06-05) [Support]

    com.seagate.driver.PowSecDriverCore [no charge] (5.2.6 (26913) - 10.4 SDK - 2016-06-05) [[no charge] com.sierrawireless.driver.SierraDIPSupport (1.0.0.2 - 2016-06-05) [Support]]

    com.sierrawireless.driver.SierraDevSupport [no charge] (1.0.7 - 2016-06-05) [Support]

    com.sierrawireless.driver.SierraFSRSupport [no charge] (1.0.1 - 2016-06-05) [Support]

    com.sierrawireless.driver.SierraHSRSupport [no charge] (2.1.1.4 - 2016-06-05) [Support]

    com.sierrawireless.driver.SierraIPDirect [no charge] (1.1.1 - 2016-06-05) [Support]

    com.Wacom.kext.wacomtablet [no charge] (Tablet Wacom 6.3.7 - 3 - SDK 10.8 - 2016-06-05) [/System/Library/Extensions/Maxon.kext/Contents/PlugIns

    au.com.maxon.driver.MSM6280Panther [no charge] (1.0 - 2010-04-10) [Support]

    au.com.maxon.driver.MSM6280Universal [no charge] (1.0 - 2010-04-10) [Support]

    /System/Library/Extensions/MicrosoftMouse.kext/contents/plugins

    com.microsoft.driver.MicrosoftMouseBluetooth [no charge] (8.0 - 2010-07-18) [Support]

    com.microsoft.driver.MicrosoftMouseUSB [no charge] (8.0 - 2010-07-18) [Support]

    / System/Library/Extensions/Seagate storage Driver.kext/Contents/PlugIns

    com.seagate.driver.PowSecLeafDriver_10_4 [no charge] (5.2.6 (26913) - 10.4 SDK - 2014 - 10-[Support])

    com.seagate.driver.PowSecLeafDriver_10_5 [no charge] (5.2.6 (26913) - SDK 10.5 - 2014 - 10-[Support])

    com.seagate.driver.SeagateDriveIcons [no charge] (5.2.6 (26913) - 10.4 SDK - 2014-10-07) [System launch Agents:]

    [loaded] 7 tasks Apple

    [loading] 167 tasks Apple

    [operation] 64 tasks Apple

    Demons of launch system:

    [operation] com.seagate.TBDecorator.plist (2013-10-12) [Support]

    [loaded] 45 tasks Apple

    [loading] 161 tasks Apple

    [operation] 85 tasks Apple

    Launch of Agents:

    [no charge] com.adobe.AAM.Updater - 1.0.plist (2016-06-05) [Support]

    [failure] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a... plist (2016-05-11) [Support]

    [operation] com.adobe.AdobeCreativeCloud.plist (2015-07-29) [Support]

    [loading] com.google.keystone.agent.plist (2016-03-11) [Support]

    com.oracle.java.Java - Updater.plist [no charge] [Support]

    [operation] com.wacom.wacomtablet.plist (2013-10-12) [Support]

    Launch the demons:

    [loading] com.adobe.ARMDC.Communicator.plist (2016-05-11) [Support]

    [loading] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-05-11) [Support]

    [operation] com.adobe.adobeupdatedaemon.plist (2015-09-25) [Support]

    [loading] com.adobe.agsservice.plist (2015-09-25) [Support]

    [loading] com.adobe.fpsaud.plist (2016-05-10) [Support]

    [loading] com.adobe.versioncueCS3.plist (2014-02-25) [Support]

    [loading] com.google.keystone.daemon.plist (2016-03-11) [Support]

    [loading] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]

    com.oracle.java.Helper - Tool.plist [no charge] [Support]

    [loading] com.sierrawireless.SWoCTool.plist (2011-11-04) [Support]

    [loading] jp.co.canon.MasterInstaller.plist (2015-05-08) [Support]

    User Agents to launch:

    [loading] com.adobe.AAM.Updater - 1.0.plist (2015-06-16) [Support]

    [loading] com.adobe.ARM. [...]. plist (2009-11-30) [Support]

    [failure] com.adobe.ARM. [...]. plist (2011-07-29) [Support]

    [loading] com.divx.agent.postinstall.plist (2012-07-13) [Support]

    [loading] com.vndv.tagfolders.tagprompter.plist (2010-07-10) [Support]

    jp.co.canon.Inkjet_Extended_Survey_Agent.plist [no charge] (2015-05-08) [Support]

    User Login items:

    MicrosoftMouseHelper Application (/ library/PreferencePanes/Microsoft Mouse.prefPane/Contents/)

    Resources/MicrosoftMouseHelper.app)

    AdobeResourceSynchronizer Application (/ Applications/Adobe Acrobat 8 Professional / Adobe Professional.app/Contents/Support/AdobeResourceSynchronizer.app)

    Dropbox application (/ Applications/Dropbox.app)

    Hidden AdobeResourceSynchronizer Application (/ Applications/Adobe Acrobat DC/Adobe Acrobat.Contents/Helpers/AdobeResourceSynchronizer.app)

    CNQL1208_ButtonManager Application hidden (/Library/CFMSupport/CNQL1208_ButtonManager.Other Apps):

    [operation] com.adobe.acc.AdobeDesktopService.123232.836E8B5D-E858-42E5-8697-D6A881EA5C22

    [ongoing] com.Adobe.accmac.95392

    [ongoing] com.etresoft.EtreCheck.181152

    [ongoing] com.getdropbox.dropbox.147872

    [ongoing] com.Intego.virusbarrierexpress.agent

    [ongoing] com.Microsoft.microsoftmousehelper.124512

    [ongoing] com.wacom.TabletDriver.144032

    [ongoing] com.wacom.WacomTouchDriver.124192

    [ongoing] jp.co.canon.scanner.CNQL2410_ButtonManager.121312

    [loading] 417 tasks Apple

    [operation] 170 tasks Apple

    Internet Plug-ins:

    AdobePDFViewerNPAPI: 15.016.20039 - SDK 10.11 (2016-05-11) [Support]

    Flash Player: 21.0.0.242 - SDK 10.6 (2016-06-05) [Support]

    EPPEX plugin: 10.0 (17-09-2014) [Support]

    AdobePDFViewer: 15.016.20039 - SDK 10.11 (2016-05-11) [Support]

    iPhotoPhotocast: 7.0 (2010-05-11)

    QuickTime Plugin: 7.7.3 (2016-06-05)

    FlashPlayer - 10.6: 21.0.0.242 - SDK 10.6 (2016-06-05) [Support]

    NP_2020Player_IKEA: 5.0.94.1 - SDK 10.6 (2012-09-28) [Support]

    AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2015-09-25) [Support]

    GarminGpsControl: output 2.9.3.0 (2010-10-29) [Support]

    DivXBrowserPlugin: 2.2 (2012-06-07) [Support]

    OVSHelper: 1.1 (2012-06-07) [Support]

    Silverlight: 4.0.60531.0 (2011-10-30) [Support]

    Web of Google Earth plugin: 5.1 (2009-11-12) [Support]

    Default browser: 601 - SDK 10.11 (2016-06-05)

    Flip4Mac WMV Plugin: 2.4.4.2 (2012-07-13) [Support]

    SharePointBrowserPlugin: 14.5.6 - SDK 10.6 (2015-10-10) [Support]

    WacomTabletPlugin: WacomTabletPlugin 2.1.0.2 (2013-10-12) [Support]

    NP_2020Player_WEB: 5.0.7.0 (2011-04-03) [Support]

    WacomNetscape: 2.1.0 - 1 - SDK 10.8 (2013-11-22) [Support]

    The internet user Plug-ins:

    Unity Web Player: UnityPlayer version 2.6.1f3 (2014-03-15) [Support]

    RealPlayer Plugin: unknown

    Unity Player: UnityPlayer version 1.6.0 (2007-02-11) [Support]

    Safari extensions:

    1 - ClickWeather - TWCi - http://www.weather.com/ (2012-06-03)

    Better Facebook - Matt Kruse - http://BetterFacebook.net (2012-06-03)

    PIN button - Pinterest, Inc. - http://www.pinterest.com/ (2015-07-06)

    SlickSavings - tap, Inc. (2015-04-09)

    DivX Plus Web Player HTML5 < video > - © 2000-2011 DivX, LLC. - http://divx.com (2012-07-13)

    CLEA. Nr Videos - Internet Cleaner A - http://clea.nr/ (2015-09-25)

    Translate - SideTree.com - Mac Apps and the Web - http://SideTree.com/extensions.html#Translate

    (2014-07-21)

    AdBlock - Michael Gundlach - https://getadblock.com (2015-09-15)

    3rd party preference panes:

    Adobe Version Cue CS3 (2014-02-25) [Support]

    RCDefaultApp (2006-11-27)

    DivX (2012-06-07) [Support]

    Flash Player (2016-05-10) [Support]

    Flip4Mac WMV (2012-05-16) [Support]

    Microsoft mouse (2011-07-30) [Support]

    Seagate for Mac OSX dashboard (2014-09-12) [Support]

    Time Machine:

    Skip system files: No.

    Mobile backups: OFF

    Automatic backup: YES

    Volumes to back up:

    Macintosh HD: Disc size: 498,88 GB disc used: 223,95 GB

    Destinations:

    Duffy photos & website [Local]

    Total size: TB 3.00

    Total number of backups: 32

    An older backup: 10/10/2014, 19:02

    Last backup: 25/01/2016, 20:57

    Size of backup drive: Excellent

    Size of backup 3.00 TB > (disk size 498,88 GB X 3)

    Portable Duffy - drive FreeAgent GoFlex [Local]

    Total size: 999,86 GB

    Total number of backups: 21

    An older backup: 10/08/2014, 16:00

    Last backup: 07 11, 2015, 12:47 AM

    Size of backup drive: adequate

    Backup size 999,86 GB > (disc 223,95 GB X 3)

    Duffys MacBook Pro backup two [Local]

    Total size: 1.00 TB

    Total number of backups: 2

    An older backup: 10/10/2014, 01:10

    Last backup: 02 19, 2015, 16:59

    Size of backup drive: adequate

    Backup size 1.00 TB > (disc 223,95 GB X 3)

    Top of page process of CPU:

    36% mdworker (3)

    4% WindowServer

    4% kernel_task

    0% adobe CEF Helper (3)

    0% fontd

    Top of the process of memory:

    Kernel_task 484 MB

    Dropbox 143 MB

    139 MB Adobe CEF Helper (3)

    Pier 90 MB

    90 MB WindowServer

    Virtual memory information:

    718 MB of free RAM

    3.30 GB used RAM (1.39 GB being cached)

    Used Swap 0 B

    Diagnostic information:

    6 June 2016, 13:07:18 test - passed

    June 6, 2016, 10:58:42 ~/Library/Logs/DiagnosticReports/

    storedownloadd_2016-06-06-105842_ .crash [deleted]

    /System/Library/PrivateFrameworks/CommerceKit.Framework/versions/A/resources/Sto redownloadd

    June 5, 2016, 23:00:46 / Library/Logs/DiagnosticReports /.

    WacomTabletDriver_2016-06-05-230046_ .crash [deleted]

    / Library/Application Support/Tablet/WacomTabletDriver.app/Contents/MacOS/WacomTabletDriver

    June 5, 2016, 22:38:17 / Library/Logs/DiagnosticReports /.

    AdobeCrashDaemon_2016-06-05-223817_ .crash [deleted]

    / Applications/utilities/Adobe Creative Cloud / * / Core Sync.app/Contents/Frameworks/

    AdobeCrashReporter.framework/Versions/A/AdobeCrashDaemon.app/Contents/MacOS/

    AdobeCrashDaemon

    June 5, 2016, 19:45:43 ~/Library/Logs/DiagnosticReports/

    EtreCheck_2016-06-05-194543_ .crash [deleted]

    /Users/user/downloads/EtreCheck.app/Contents/MacOS/EtreCheck

    Delete

    Intego antivirus.

    Mouse Microsoft (not responsible in any case)

    All extensions/plugins that you do not use.

    Restart Etrecheck.

  • Ok Internet speeds (75/73) but with any browser-help beach ball!

    I just upgraded to el Capitan in an attempt to solve this problem, but nothing helped.

    I have FIOS and test my speed up/download on my desk, they are about 80/80. But when I use internet (Safari or Firefox) I STILL have the beach balls and a long latency time. I tried to use ethernet and WiFi connections and the same question. MacBook Pro my husband (WiFi) and our iPhones are MUCH faster, even if far from the router. My computer is directly connected to the router and located next to it.

    I brought it Genius Bar yesterday and all tests came out fine. I sometimes too many shifts with other programs, but the major problem is the Internet. Any advice would be great!

    Thank you.

    iMac late 2013

    El Captain 10.11.6

    All up-to-date browsers

    2.9 GHz processor

    8 MB OF RAM

    629 GB/1 TB HD in use

    If you could run a report EtreCheck and post it here maybe something indicates in the report.

    http://etrecheck.com/

  • Constant beach ball since upgrade to El Capitan

    Hello

    I use a middle of the retina 2014 MBP with 16 GB of ram and a 512 GB SSD, the machine would never cause me problems or failure until I updated to El Capitan.

    Now I am constant beach balls gets when I use the machine, it is sometimes finder which crashes, or Safari, whenever the accident lasts 5-10 minutes until the BONE is still sensitive. I can switch between applications, but can't do anything with them, force quit does not work until after the accident.

    I was hoping that I could go down with time machine, but my previous backups seem to have disappeared, so I only have the backups I've made since the update to El Capitan, so now my only options are to find the source of accidents or wipe my machine and do a clean install.

    I hope someone can help me to get to the bottom of this issue. I tried to run in safe mode and everything works well, I tried to connect as a guest user but accidents still happen so it seems to be a problem with OS.

    I ran EtreCheck and the results are below

    EtreCheck version: 2.9.9 (260)

    Report generated 2016-03-14 16:27:30

    Download EtreCheck from https://etrecheck.com

    Time 03:25

    Performance: good

    Click the [Support] links to help with non-Apple products.

    Click [details] for more information on this line.

    Click on the link [check files] help with unknown files.

    Problem: Beachballing

    Hardware Information:

    MacBook Pro (retina, 13 inch, mid-2014)

    [Data sheet] - [User Guide] - [warranty & Service]

    MacBook Pro - model: MacBookPro11, 1

    1 3 GHz Intel Core i7 CPU: 2 strands

    16 GB RAM not extensible

    BANK 0/DIMM0

    OK 8 GB DDR3 1600 MHz

    BANK 1/DIMM0

    OK 8 GB DDR3 1600 MHz

    Bluetooth: Good - transfer/Airdrop2 taken in charge

    Wireless: en0: 802.11 a/b/g/n/ac

    Battery: Health = Normal - Cycle count = 72

    Video information:

    Intel Iris

    Color LCD 2560 x 1600

    L206W 1680 x 1050 at 60 Hz

    Software:

    OS X El Capitan 10.11.4 (15E61b) - since the start time: 5 hours

    Disc information:

    APPLE SSD SM0512F Disk0: (500,28 GB) (Solid State - TRIM: Yes)

    EFI (disk0s1) < not mounted >: 210 MB

    Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

    Macintosh HD (disk 1) /: 499,05 (Go 395,62 free)

    Storage of carrots: disk0s2 499.42 GB Online

    USB information:

    Apple Inc. Apple keyboard / Trackpad

    Apple Inc. BRCM20702 hub.

    Apple Inc. Bluetooth USB host controller.

    Verbatim Portable USB Drive 500,11 GB

    EFI (disk2s1) < not mounted >: 210 MB

    Backups Time Machine (disk2s2) Volumes/Time Machine backup: 499,76 (Go 93,44 free)

    Apple Inc. IPhone.

    Lightning information:

    Apple Inc. Thunderbolt_bus.

    Thunderbolt of Apple Inc. to Gigabit Ethernet Adapter

    Guardian:

    Any where

    Unknown files:

    / Library/LaunchAgents/com. Oracle.mydesktophelper.plist

    / Library/LaunchDaemons/com. Oracle.mydesktopservice.plist

    2 unknown files found. [Check files]

    Kernel extensions:

    /Applications/transmit.app

    com.panic.TransmitDisk.transmitdiskfs [no charge] (4.0.0 - 10.6 SDK - 2016-02-12) [Support]

    /Applications/zoom.us.app

    zoom.us.ZoomAudioDevice [no charge] (1.1 - SDK 10.8 - 2016-02-12) [Support]

    / Service.app incompatible software/Parallels

    com.parallels.kext.prl_hid_hook [no charge] (6.0 11822.604190 - 2013-10-24) [Support]

    com.parallels.kext.prl_hypervisor [no charge] (6.0 11822.604190 - 2013-10-24) [Support]

    com.parallels.kext.prl_netbridge [no charge] (6.0 11822.604190 - 2013-10-24) [Support]

    com.parallels.kext.prl_usb_connect [no charge] (6.0 11822.604190 - 2013-10-24) [Support]

    com.parallels.kext.prl_vnic [no charge] (6.0 11822.604190 - 2013-10-24) [Support]

    / Library/Extensions

    org.virtualbox.kext.VBoxDrv [no charge] (4.1.8 - 2016-03-09) [Support]

    org.virtualbox.kext.VBoxNetAdp [no charge] (4.1.8 - 2016-03-09) [Support]

    org.virtualbox.kext.VBoxNetFlt [no charge] (4.1.8 - 2016-03-09) [Support]

    org.virtualbox.kext.VBoxUSB [no charge] (4.1.8 - 2016-03-09) [Support]

    / System/Library/Extensions

    com [no charge]. Cycling74.driver.Soundflower (1.5.1 - 2016-03-09) [Support]

    com.devguru.driver.SamsungComposite [no charge] (1.2.48 - 10.6 SDK - 2016-03-09) [Support]

    com.Wacom.kext.wacomtablet [no charge] (6.3.6 - SDK 10.8 - 2016-03-09) [Support]

    com.wdc.driver.1394HP [no charge] (1.0.9 - 2016-03-09) [Support]

    com.wdc.driver.USBHP [no charge] (1.0.11 - 2016-03-09) [Support]

    /System/Library/Extensions/ssuddrv.kext/contents/plugins

    com.devguru.driver.SamsungACMControl [no charge] (1.2.48 - 10.6 SDK - 2012-05-18) [Support]

    com.devguru.driver.SamsungACMData [no charge] (1.2.48 - 10.6 SDK - 2012-05-18) [Support]

    com.devguru.driver.SamsungMTP [no charge] (1.2.48 - SDK 10.5 - 2012-05-18) [Support]

    com.devguru.driver.SamsungSerial [no charge] (1.2.48 - 10.6 SDK - 2012-05-18) [Support]

    Startup items:

    VirtualBox: Path: / Library/StartupItems/VirtualBox

    Startup items are obsolete in OS X Yosemite

    Launch system officers:

    [loaded] 6 tasks Apple

    [loading] 156 tasks Apple

    [operation] 75 tasks Apple

    Launch system demons:

    [loaded] 46 tasks Apple

    [loading] 157 tasks Apple

    [operation] 85 tasks Apple

    Launch officers:

    [no charge] com.adobe.AAM.Updater - 1.0.plist (2016-02-26) [Support]

    com.adobe.AdobeCreativeCloud.plist [no charge] (2016-02-26) [Support]

    com.adobe.CS5ServiceManager.plist [no charge] (2011-02-01) [Support]

    [operation] com.bjango.istatlocal.plist (2010-04-23) [Support]

    [loading] com.cisco.anyconnect.gui.plist (2014-06-11) [Support]

    com.kodak.BonjourAgent.plist [no charge] (2012-09-21) [Support]

    com.McAfee.menulet.plist [no charge] (2013-09-30) [Support]

    com.McAfee.reporter.plist [no charge] (2013-09-30) [Support]

    [loading] com.oracle.java.Java - Updater.plist (2014-09-16) [Support]

    [loading] com.oracle.mydesktophelper.plist (2013-08-22) [Support]

    com.Wacom.wacomtablet.plist [no charge] (2013-07-01) [Support]

    Launch demons:

    [loading] com.adobe.SwitchBoard.plist (2012-11-16) [Support]

    [operation] com.adobe.adobeupdatedaemon.plist (2016-02-26) [Support]

    [loading] com.adobe.agsservice.plist (2016-02-24) [Support]

    [loading] com.adobe.fpsaud.plist (2016-03-07) [Support]

    [operation] com.cisco.anyconnect.vpnagentd.plist (2014-06-11) [Support]

    [loading] com.malwarebytes.MBAMHelperTool.plist (2016-03-10) [Support]

    [operation] com.mcafee.agent.cma.plist (2014-10-10) [Support]

    com.mcafee.ssm.Eupdate.plist [no charge] (2013-09-27) [Support]

    com.mcafee.ssm.ScanFactory.plist [no charge] (2013-09-27) [Support]

    com.mcafee.ssm.ScanManager.plist [no charge] (2013-09-27) [Support]

    [operation] com.mcafee.virusscan.fmpd.plist (26-09-2013) [Support]

    [loading] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]

    [loading] com.oracle.java.Helper - Tool.plist (2014-09-16) [Support]

    [loading] com.oracle.java.JavaUpdateHelper.plist (2014-08-11) [Support]

    [operation] com.oracle.mydesktopservice.plist (2015-09-30) [Support]

    [no charge] com.winzip.WinZip - Mac.plist (2012-01-16) [Support]

    User launch officers:

    [no charge] com.adobe.AAM.Updater - 1.0.plist (2014-09-18) [Support]

    [loading] com.adobe.ARM. [...]. plist (2014-11-18) [Support]

    [loading] com.google.keystone.agent.plist (2016-03-03) [Support]

    [operation] com.spotify.webhelper.plist (2016-02-29) [Support]

    [loading] com.valvesoftware.steamclean.plist (2016-02-12) [Support]

    Items in user login:

    Application of caffeine (/ Applications/Caffeine.app)

    Other applications:

    [ongoing] com.adiumX.adiumX.73952

    [ongoing] com.etresoft.EtreCheck.119392

    [ongoing] com.google.Chrome.37152

    [ongoing] com.lightheadsw.caffeine.31712

    [ongoing] com.mcafee.ssm.Eupdate

    [ongoing] com.mcafee.ssm.ScanManager

    [ongoing] com.mcafee.virusscan.ssm.ScanFactory

    [loading] 421 tasks Apple

    [operation] 192 tasks Apple

    Plug-ins Internet:

    DirectorShockwave: 11.6.3r633 (2011-10-28) [Support]

    WacomNetscape: 2.1.0 - 1 - SDK 10.8 (2013-07-01) [Support]

    Default browser: 601 - SDK 10.11 (2016-03-09)

    AdobeExManDetect: AdobeExManDetect 1.1.0.0 - SDK 10.7 (2014-03-25) [Support]

    Flip4Mac WMV Plugin: 2.3.2.6 (2010-02-20) [Support]

    OfficeLiveBrowserPlugin: 12.3.6 (2014-09-18) [Support]

    AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2016-02-26) [Support]

    AdobePDFViewerNPAPI: 10.1.10 (2014-05-15) [Support]

    FlashPlayer - 10.6: 21.0.0.182 - SDK 10.6 (2016-03-11) [Support]

    Silverlight: 5.1.20125.0 - SDK 10.6 (2016-02-12) [Support]

    QuickTime Plugin: 7.7.3 (2016-03-09)

    Flash Player: 21.0.0.182 - SDK 10.6 (2016-03-11) [Support]

    iPhotoPhotocast: 7.0 (2011-01-20)

    SharePointBrowserPlugin: 14.0.0 (2010-08-25) [Support]

    AdobePDFViewer: 10.1.10 (2014-05-15) [Support]

    WacomTabletPlugin: WacomTabletPlugin 2.1.0.2 (2013-07-01) [Support]

    JavaAppletPlugin: Java 8 update 25 (2016-02-12) check the version of

    User Plug-ins internet:

    ZoomUsPlugIn: 3.5.33823.1130 - SDK 10.10 (2016-01-08) [Support]

    Safari extensions:

    3rd party preference panes:

    Flash Player (2016-03-07) [Support]

    Java (2016-02-12) [Support]

    MacFUSE (2008-12-19) [Support]

    WacomTablet (2016-02-12) [Support]

    Time Machine:

    Skip system files: No.

    Mobile backups: OFF

    Automatic backup: NON - automatic backup disabled

    Volumes to back up:

    Macintosh HD: Disc size: 499,05 GB disc used: 103,43 GB

    Destinations:

    Time Machine [Local] backups

    Total size: 499,76 GB

    Total number of backups: 4

    An older backup: 16/02/2016, 12:38

    Last backup: 09 03, 2016, 00:27

    Size of backup drive: adequate

    Backup size GB 499,76 > (disc 103,43 GB X 3)

    Top of page process CPU:

    5% WindowServer

    2% fontd

    1% kernel_task

    0% cma

    0% AdobeUpdateDaemon

    Top of page process of memory:

    1.28 GB Google Chrome Helper (12)

    1.11 GB kernel_task

    967 MB Adobe Photoshop CS6

    442 MB softwareupdated

    Mds_stores 426 MB

    Virtual memory information:

    4.31 GB of free RAM

    12,00 GB used RAM (5.47 GB being cached)

    Used Swap 0 B

    Diagnostic information:

    Eruption of /Library/Logs/DiagnosticReports/MyDesktopService_2016-03-14-103101_[redacted].c March 14, 2016, 10:31:01

    / Library/Application Support/Oracle / * / MyDesktopService

    March 14, 2016, 10:30:55 test - passed

    March 14, 2016, eruption of /Library/Logs/DiagnosticReports/MyDesktopService_2016-03-14-101903_[redacted].c 10:19:03

    March 14, 2016, eruption of /Library/Logs/DiagnosticReports/MyDesktopService_2016-03-14-100032_[redacted].c 10:00:32

    GET RID OF MACAFE!

    IT does not work, it does not help it does not *!

    all mac anti-virus is a detriment to the operating system at the moment, read the forums here and see other users having bad experiences with all THE of THEM.

    https://community.McAfee.com/thread/54519?TSTART=0

  • How can I stop the beach ball in safari in el capitan of spinning

    How can I stop the beach ball in safari in el capitan of spinning

    To start, please publish a report of Etrecheck: http://etrecheck.com

  • Excessive rotation beach ball

    The CPU seems to get bogged down and the beach ball turns more than normal

    Run EtreCheck and post the report here.

    http://etresoft.com/etrecheck

    Download, open the download folder, click on it to open it and select 'open '.

    Select a problem from the menu popup box "Choose a problem", then "Start EtreCheck" in the dialog box.

    Click on the button "Report share" in the toolbar, select "Copy to Clipboard" and then paste it when replying.

  • How can I stop the beach balling on my mac

    Hard drive of my iMac seems if install in a rhythmic pattern of activity that comes with beach ball and applications get hung.  Even typing can cause the beach balling.  Help, please.  I copied my recent EtreCheck thanks for all the ideas, it has been very frustrating to try to remedy.

    EtreCheck version: 3.0.3 (307)

    Report generated 2016-08-31 02:13:30

    Download EtreCheck from https://etrecheck.com

    Time 05:02

    Performance: Below average

    Click the [Support] links to help with non-Apple products.

    Click [details] for more information on this line.

    Problem: Beachballing

    Hardware Information:

    iMac (27-inch, late 2009)

    [Data sheet] - [User Guide] - [warranty & Service]

    iMac - model: iMac11, 1

    1 2.66 GHz Intel Core i5 processor: 4 strands

    16 GB expandable RAM - [Instructions]

    BANK 0/DIMM0

    OK 4 GB DDR3 1067 MHz

    BANK 1/DIMM0

    OK 4 GB DDR3 1067 MHz

    0/DIMM1 BANK

    OK 4 GB DDR3 1067 MHz

    BANK 1/DIMM1

    OK 4 GB DDR3 1067 MHz

    Bluetooth: Old - transfer/Airdrop2 not supported

    Wireless: en1: 802.11 a/b/g/n

    Video information:

    ATI Radeon HD 4850 - VRAM: 512 MB

    iMac 2560 x 1440

    Software:

    OS X El Capitan 10.11.6 15G (31) - since startup time: less than an hour

    Disc information:

    WDC WD2003FZEX-00Z4SA0 disk0: (2 TB) (rotation)

    EFI (disk0s1) < not mounted >: 210 MB

    Macintosh HD (disk0s2) /: 2.00 TB (695,90 GB free)

    Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

    OPTIARC DVD RW AD - 5680H)

    USB information:

    Fujitsu ScanSnap S1500

    Hub keyboard Apple, Inc.

    Apple Inc. Apple Keyboard

    Card reader Apple

    Apple Inc. BRCM2046 hub.

    Apple Inc. Bluetooth USB host controller.

    Elgato EyeTV HD

    Apple Inc. IPhone.

    Computer, Inc. Apple IR receiver.

    Built-in ISight from Apple Inc..

    Guardian:

    Mac App Store and identified developers

    Kernel extensions:

    / Library/Extensions

    com [no charge]. AndreaElectronics.driver.AndreaUSBAudioPlugin (2.1.0 - SDK 10.10 - 2016-08-25) [Support]

    / System/Library/Extensions

    com.elgato.driver.DontMatchAfaTech [no charge] (1.1 - 2016-08-25) [Support]

    com.elgato.driver.DontMatchCinergy450 [no charge] (1.1 - 2016-08-25) [Support]

    com.elgato.driver.DontMatchCinergyXS [no charge] (1.1 - 2016-08-25) [Support]

    com.elgato.driver.DontMatchEmpia [no charge] (1.1 - 2016-08-25) [Support]

    com.elgato.driver.DontMatchVoyager [no charge] (1.1 - 2016-08-25) [Support]

    com.globalstar.iokit.SPOTDriverExtension [no charge] (1.1 - 2016-08-25) [Support]

    Launch system officers:

    [no charge] 8 tasks of Apple

    tasks of Apple 155 [loading]

    Apple tasks 75 [performance]

    Launch system demons:

    [no charge] 46 Apple jobs

    [loading] 153 jobs Apple

    tasks of Apple 92 [performance]

    Launch officers:

    [loaded] com.adobe.AAM.Updater - 1.0.plist (2013-05-14) [Support]

    [cannot] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (2016-07-20) [Support]

    com.Carbonite.launchd.carbonitealerts.plist [loading] (2008-09-24) [Support]

    [running] com.Carbonite.launchd.carbonitestatus.plist (2009-09-28) [Support]

    com.fujitsu.pfu.ScanSnap.AOUMonitor.plist [running] (2015-08-27) [Support]

    [loading] com.google.keystone.agent.plist (2016-07-20) [Support]

    Launch demons:

    [no charge] com. AndreaElectronics.kext.AndreaUSBAudioPlugin.plist (2014-11-18) [Support]

    [loading] com.adobe.ARMDC.Communicator.plist (2016-07-20) [Support]

    [loading] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-07-20) [Support]

    [loading] com.adobe.fpsaud.plist (2016-06-28) [Support]

    [loading] com.apple.aelwriter.plist (2011-08-30)

    [loaded] com.Carbonite.launchd.carbonitedaemon.plist (2008-07-20) [Support]

    com.elgato.EyeConnect.plist [running] (2014-02-11) [Support]

    [loading] com.google.keystone.daemon.plist (2016-07-20) [Support]

    [loading] com.malwarebytes.HelperTool.plist (2016-08-19) [Support]

    [loading] com.microsoft.autoupdate.helpertool.plist (2016-08-03) [Support]

    [loading] com.microsoft.office.licensing.helper.plist (2013-01-17) [Support]

    [loading] com.microsoft.office.licensingV2.helper.plist (2016-07-09) [Support]

    com.proxify.proxySettingsDaemon.plist [running] (2015-02-06) [Support]

    com.Proxify.Updater.plist [running] (2015-02-06) [Support]

    com.surteesstudios.hddfancontroldaemon.plist [running] (2014-06-03) [Support]

    User launch officers:

    [cannot] com.adobe.ARM. [...]. plist (2013-05-02) [Support]

    com.Amazon.music.plist [running] (2014-12-15) [Support]

    [loading] com.apple.SafariBookmarksSyncer.plist (2009-06-15) [Support]

    [loading] com.citrixonline.GoToMeeting.G2MUpdate.plist (2014-03-13) [Support]

    com.Proxify.plist [running] (2015-02-06) [Support]

    Items in user login:

    HDD Fan Control Monitor Application (/ Applications/HDD Fan Control Monitor.app)

    Dropbox application (/ Applications/Dropbox.app)

    EyeTV Helper Application (/ Library/Application Support/EyeTV/EyeTV Helper.app)

    ScanSnap Manager Application (/ Applications/ScanSnap/ScanSnap Manager.app)

    ScanSnap Manager Evernote edition Application (/ Applications/ScanSnap Evernote Edition/ScanSnap Manager Evernote Edition.app)

    Request for EvernoteHelper (/ Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)

    Plug-ins Internet:

    o1dbrowserplugin: 5.41.3.0 - 10.8 SDK (2015-12-11) [Support]

    Web of Google Earth plugin: 7.1 (2016-08-19) [Support]

    Default browser: 601 - SDK 10.11 (2016-08-07)

    Flip4Mac WMV Plugin: 2.4.4.2 (2012-06-06) [Support]

    AdobePDFViewerNPAPI: 15.017.20053 - SDK 10.11 (2016-08-07) [Support]

    FlashPlayer - 10.6: 22.0.0.209 - SDK 10.9 (2016-08-29) [Support]

    LogMeIn: 1.0.961 - SDK 10.7 (2013-10-25) [Support]

    Silverlight: 5.1.40416.0 - SDK 10.6 (2015-05-19) [Support]

    QuickTime Plugin: 7.7.3 (2016-08-07)

    Flash Player: 22.0.0.209 - SDK 10.9 (2016-08-29) [Support]

    googletalkbrowserplugin: 5.41.3.0 - 10.8 SDK (2015-12-11) [Support]

    iPhotoPhotocast: 7.0 (2011-08-09)

    AdobePDFViewer: 15.017.20053 - SDK 10.11 (2016-08-07) [Support]

    GarminGpsControl: 4.0.1.0 Release - SDK 10.6 (2012-01-06) [Support]

    LogMeInSafari32: 1.0.961 - SDK 10.7 (2013-10-25) [Support]

    SharePointBrowserPlugin: 14.6.6 - SDK 10.6 (2016-07-21) [Support]

    User Plug-ins internet:

    WebEx: 1.0 (2009-03-16) [Support]

    CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-25) [Support]

    Web of Google Earth plugin: 7.1 (2013-10-07) [Support]

    RealPlayer Plugin: Unknown (2009-09-08) [Support]

    Safari extensions:

    AdBlock - BetaFish, Inc. - https://getadblock.com (2016-05-21)

    EverNote Web Clipper - Evernote Corp. - http://evernote.com (2015-08-19)

    3rd party preference panes:

    AndreaAudio (2014-11-18) [Support]

    Carbonite (2012-08-30) [Support]

    Flash Player (2016-06-28) [Support]

    Flip4Mac WMV (2012-05-15) [Support]

    Fan HDD control (2014-09-08) [Support]

    MacFUSE (2010-10-12) [Support]

    Time Machine:

    Skip system files: No.

    Mobile backups: OFF

    Automatic backup: YES

    Volumes to back up:

    Macintosh HD: Disc size: 2.00 TB disk used: 1.30 TB

    Destinations:

    [Network] data

    Total size: TB 3.00

    Total number of backups: 97

    An older backup: 27/03/15, 12:34

    Last backup: 31/08/16, 12:09 AM

    Backup disk size: too small

    Backup TB 3.00 size < (disk used TB 1,30 X 3)

    Top of page process CPU:

    100% photolibraryd

    49% EyeTV

    31% Elgato H.264 Decoder

    Photos of 5%

    3% kernel_task

    Top of page process of memory:

    894 MB kernel_task

    Photos of 393 MB

    Safari of 295 MB

    Dropbox 213 MB

    Soagent 164 MB

    Virtual memory information:

    1.98 GB of free RAM

    2 pm used GB RAM (8.24 GB being cached)

    Used Swap 0 B

    Diagnostic information:

    August 31, 2016, 02:10:03 /Library/Logs/DiagnosticReports/updater_2016-08-31-021003_[redacted].crash

    / Library/Application Support/bookmarklet/updater

    August 31, 2016, 01:56:03 self-test - spent

    August 31, 2016, 01:21:01 /Library/Logs/DiagnosticReports/updater_2016-08-31-012101_[redacted].crash

    August 31, 2016, 12:55:53 AM /Library/Logs/DiagnosticReports/updater_2016-08-31-005553_[redacted].crash

    August 30, 2016, 22:53:22 /Library/Logs/DiagnosticReports/updater_2016-08-30-225322_[redacted].crash

    August 30, 2016, 21:23:13 /Library/Logs/DiagnosticReports/updater_2016-08-30-212313_[redacted].crash

    August 30, 2016, 20:47:57 /Library/Logs/DiagnosticReports/updater_2016-08-30-204757_[redacted].crash

    August 30, 2016, 19:52:52 /Library/Logs/DiagnosticReports/updater_2016-08-30-195252_[redacted].crash

    August 30, 2016, 16:52:45 /Library/Logs/DiagnosticReports/updater_2016-08-30-165245_[redacted].crash

    August 30, 2016, 16:52:40 /Library/Logs/DiagnosticReports/updater_2016-08-30-165240_[redacted].crash

    August 30, 2016, 15:32:16 /Library/Logs/DiagnosticReports/updater_2016-08-30-153216_[redacted].crash

    August 30, 2016, 12:17:01 /Library/Logs/DiagnosticReports/updater_2016-08-30-121701_[redacted].crash

    August 30, 2016, 09:31:34 /Library/Logs/DiagnosticReports/updater_2016-08-30-093134_[redacted].crash

    August 30, 2016, 06:21:30 /Library/Logs/DiagnosticReports/updater_2016-08-30-062130_[redacted].crash

    August 29, 2016, 19:49:22 /Library/Logs/DiagnosticReports/updater_2016-08-29-194922_[redacted].crash

    August 29, 2016, 18:54:17 /Library/Logs/DiagnosticReports/updater_2016-08-29-185417_[redacted].crash

    August 29, 2016, 13:21:41 /Library/Logs/DiagnosticReports/updater_2016-08-29-132141_[redacted].crash

    August 29, 2016, 12:27:18 ~/Library/Logs/DiagnosticReports/SpotlightNetHelper_2016-08-29-122718_[redacted] .crash

    /System/Library/PrivateFrameworks/ParsecUI.Framework/versions/A/support/Spotlig htNetHelper.app/Contents/MacOS/SpotlightNetHelper

    August 29, 2016, 11:36:28 /Library/Logs/DiagnosticReports/updater_2016-08-29-113628_[redacted].crash

    August 29, 2016, 10:21:22 /Library/Logs/DiagnosticReports/updater_2016-08-29-102122_[redacted].crash

    August 29, 2016, 06:21:17 /Library/Logs/DiagnosticReports/updater_2016-08-29-062117_[redacted].crash

    August 29, 2016, 12:31:45 AM /Library/Logs/DiagnosticReports/updater_2016-08-29-003145_[redacted].crash

    August 28, 2016, 03:43:15 ~/Library/Logs/DiagnosticReports/Proxify_2016-08-28-034315_[redacted].crash

    com.proxify.Proxify - /Applications/Proxify.app/Contents/MacOS/Proxify

    You run the application Photos?

  • Beach ball HELP!

    Can some help? My Mac continues to beach ball.

    Here is my report of being: I copied details of Kernel Panic at the end of the report.

    EtreCheck version: 2.9.13 (267)

    Report generated 2016-07-30 12:50:59

    Download EtreCheck from https://etrecheck.com

    Time 01:48

    Performance: Excellent

    Click the [Support] links to help with non-Apple products.

    Click [details] for more information on this line.

    Problem: Beachballing

    Hardware Information:

    iMac (retina 5K, 27 inches, end of 2015)

    [Data sheet] - [User Guide] - [warranty & Service]

    iMac - model: iMac17, 1

    1 3.2 GHz Intel Core i5 CPU: 4 strands

    16 GB expandable RAM - [Instructions]

    BANK 0/DIMM0

    OK MHz 4 GB DDR3-1867

    0/DIMM1 BANK

    OK MHz 4 GB DDR3-1867

    BANK 1/DIMM0

    OK MHz 4 GB DDR3-1867

    BANK 1/DIMM1

    OK MHz 4 GB DDR3-1867

    Bluetooth: Good - transfer/Airdrop2 taken in charge

    Wireless: en1: 802.11 a/b/g/n/ac

    Video information:

    AMD Radeon R9 M390 - VRAM: 2048 MB

    iMac 5120 x 2880

    Software:

    OS X El Capitan 10.11.6 15G (31) - since startup time: less than an hour

    Disc information:

    ST1000DM003 disk HARD APPLE disk0: (1 TB) (rotation)

    EFI (disk0s1) < not mounted >: 210 MB

    Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

    Delphine (disk2) /: 1.02 TB (839,49 GB free)

    Storage of carrots: disk1s2 23.55 GB Online

    Storage of carrots: disk0s2 999.35 GB Online

    APPLE SSD AP0032H disk1: (24 GB) (Solid State - TRIM: Yes)

    EFI (disk1s1) < not mounted >: 315 MB

    Boot OS X (disk1s3) < not mounted >: 134 MB

    Delphine (disk2) /: 1.02 TB (839,49 GB free)

    Storage of carrots: disk1s2 23.55 GB Online

    Storage of carrots: disk0s2 999.35 GB Online

    USB information:

    Broadcom Corp. Bluetooth USB host controller.

    Apple Inc. FaceTime HD camera (built-in)

    Hub keyboard Apple, Inc.

    Apple Inc. Apple Keyboard

    Lightning information:

    Apple Inc. Thunderbolt_bus.

    Guardian:

    Mac App Store and identified developers

    Launch system officers:

    [loaded] 7 tasks Apple

    [loading] 163 tasks Apple

    [operation] 68 tasks Apple

    Launch system demons:

    [loaded] 44 tasks Apple

    [loading] 158 tasks Apple

    [operation] 88 tasks Apple

    Launch officers:

    [no charge] com.adobe.AAM.Updater - 1.0.plist (2016-01-14) [Support]

    [failure] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a... plist (2016-07-11) [Support]

    [loading] com.google.keystone.agent.plist (2016-07-11) [Support]

    com.TeamViewer.TeamViewer.plist [no charge] (2016-06-22) [Support]

    com.TeamViewer.teamviewer_desktop.plist [no charge] (2016-06-22) [Support]

    Launch demons:

    [loading] com.adobe.ARMDC.Communicator.plist (2016-07-11) [Support]

    [loading] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-07-11) [Support]

    [loading] com.adobe.agsservice.plist (2016-01-14) [Support]

    [loading] com.adobe.fpsaud.plist (04 / 04/2016) [Support]

    [loading] com.cocoatech.pathfinder.SMFHelper.plist (2009-12-18) [Support]

    [loading] com.google.keystone.daemon.plist (2016-07-11) [Support]

    [loading] com.macpaw.CleanMyMac3.Agent.plist (2016-05-09) [Support]

    [loading] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]

    [loading] com.skype.skypeinstaller.plist (2016-06-27) [Support]

    [loading] com.teamviewer.Helper.plist (2016-05-02) [Support]

    com.TeamViewer.teamviewer_service.plist [no charge] (2016-06-22) [Support]

    [no charge] org.macports.apache2.plist [Support]

    Other applications:

    [loading] 407 tasks Apple

    [operation] 183 tasks Apple

    Plug-ins Internet:

    FlashPlayer - 10.6: 21.0.0.213 - SDK 10.6 (2016-05-09) [Support]

    QuickTime Plugin: 7.7.3 (2016-07-20)

    Flash Player: 21.0.0.213 - SDK 10.6 (2016-05-09) obsolete! Update

    EPPEX plugin: 3.0.5.0 (2009-07-29) [Support]

    Default browser: 601 - SDK 10.11 (2016-07-20)

    Silverlight: 5.1.20125.0 - SDK 10.6 (2015-05-12) [Support]

    JavaAppletPlugin: 15.0.1 - 10.11 (2011-11-13) check the version of the SDK

    3rd party preference panes:

    Flash Player (04 / 04/2016) [Support]

    Time Machine:

    Skip system files: No.

    Mobile backups: OFF

    Automatic backup: YES

    Volumes to back up:

    Delphine: Disc size: 1.02 TB disc: 182,51 GB

    Destinations:

    Time Machine [Local] backups

    Total size: 0 B

    Total number of backups: 52

    An older backup: 25/11/11, 21:43

    Last backup: 24/06/16 11:40

    Backup disk size: too small

    Save the size 0 B < (disc 182,51 GB X 3)

    Panky Drive [Local]

    Total size: 5,00 TB

    Total number of backups: 6

    An older backup: 20/07/16 13:00

    Last backup: 30/07/16, 12:11

    Size of backup drive: Excellent

    Size of backup 5,00 TB > (disk size 1.02 TB X 3)

    Top of page process CPU:

    2% WindowServer

    1% fontd

    0% kernel_task

    0% cloudpaird

    Top of page process of memory:

    1.15 GB kernel_task

    Mdworker (20) 393 MB

    Mds_stores 344 MB

    QuickLookSatellite 131 MB

    Dock of 115 MB

    Virtual memory information:

    11.00 GB of free RAM

    4.50 GB used RAM (1.81 GB being cached)

    Used Swap 0 B

    Diagnostic information:

    July 30, 2016, 12:42:18 test - passed

    July 20, 2016, 11:18 /Library/Logs/DiagnosticReports/Kernel_2016-07-20-111800_[redacted].panic [details]

    Anonymous UUID: FCEC1DA4-15AF-5A6E-33B3-EA1114FA63A4

    Sea 20 Jul 11:18 2016

    Panic report *.

    panic (the appellant 2 cpu 0xffffff7f91ea3cbc): "cannot allocate a ts/IOAcceleratorFamily-205.10/Kext2/IOAccelMemory.cpp:175 memory"@/BuildRoot/Library/Caches/com.apple.xbs/Sources/IOAcceleratorFamily_kex ".

    Backtrace (2 CPU), Frame: Return address

    0xffffff9240f7b960: 0xffffff800fadab12

    0xffffff9240f7b9e0: 0xffffff7f91ea3cbc

    0xffffff9240f7ba10: 0xffffff7f91ed5495

    0xffffff9240f7ba50: 0xffffff7f91ff76f6

    0xffffff9240f7ba80: 0xffffff7f91ec730a

    0xffffff9240f7bac0: 0xffffff7f91ea3f54

    0xffffff9240f7bb00: 0xffffff7f91fdbbc3

    0xffffff9240f7bb40: 0xffffff7f91fdbb54

    0xffffff9240f7bb70: 0xffffff7f9201cec1

    0xffffff9240f7bb90: 0xffffff7f9201cc04

    0xffffff9240f7bbc0: 0xffffff7f9201ca9b

    0xffffff9240f7bbe0: 0xffffff7f91eb70c9

    0xffffff9240f7bc20: 0xffffff7f91ec73bf

    0xffffff9240f7bc50: 0xffffff7f91eb8019

    0xffffff9240f7bc70: 0xffffff7f92015ba2

    0xffffff9240f7bc90: 0xffffff7f91eb7e46

    0xffffff9240f7bcc0: 0xffffff7f91ec6e4a

    0xffffff9240f7bd20: 0xffffff8010094de1

    0xffffff9240f7bd70: 0xffffff80100dea89

    0xffffff9240f7bde0: 0xffffff800fb97991

    0xffffff9240f7be30: 0xffffff800fadf283

    0xffffff9240f7be60: 0xffffff800fac28b8

    0xffffff9240f7bea0: 0xffffff800fad2665

    0xffffff9240f7bf10: 0xffffff800fbb8dca

    0xffffff9240f7bfb0: 0xffffff800fbecc86

    Extensions of core in backtrace:

    com.apple.iokit.IOAcceleratorFamily2 (205.10) [949D9C27-0635-3EE4-B836-373871BC62 47]@0xffffff7f91ea3000-> 0xffffff7f91f0efff]

    dependency: com.apple.iokit.IOPCIFamily (2.9) [D8216D61-5209-3B0C-866D-7D8B3C5F33FF] @ 7f9032c000 0xffffff

    dependency: com.apple.iokit.IOGraphicsFamily (2.4.1) [172C2960-EDF5-382D-80A5-C13E97D74880] @0 xffffff7f90e23000

    com.apple.driver.AppleIntelSKLGraphics (10.1.4) [2105CAB9-A7BE-3456-8422-F10D189D AF24]@0xffffff7f91fa9000-> 0xffffff7f9205ffff]

    dependency: com.apple.iokit.IOSurface (108.2.1) [B5ADE17A-36A5-3231-B066-7242441F7638] @ ff7f90c91000 0xffff

    dependency: com.apple.iokit.IOPCIFamily (2.9) [D8216D61-5209-3B0C-866D-7D8B3C5F33FF] @ 7f9032c000 0xffffff

    dependency: com.apple.iokit.IOGraphicsFamily (2.4.1) [172C2960-EDF5-382D-80A5-C13E97D74880] @0 xffffff7f90e23000

    dependency: com.apple.iokit.IOAcceleratorFamily2 (205.10) [949D9C27-0635-3EE4-B836-373871BC62 47]@0xffffff7f91ea3000

    Corresponding to the current thread BSD process name: Google Chrome it

    Mac OS version:

    15F34

    Kernel version:

    15.5.0 Darwin kernel version: kills Apr 19 18:36:36 PDT 2016; root:XNU-3248.50.21~8/RELEASE_X86_64

    Kernel UUID: 7E7B0822-D2DE-3B39-A7A5-77B40A668BC6

    Slide kernel: 0x000000000f800000

    Text of core base: 0xffffff800fa00000

    Text __HIB base: 0xffffff800f900000

    Name of system model: iMac17, 1 (Mac-DB15BD556843C820)

    Availability of the system in nanoseconds: 205101722132236

    last load kext to 8343230264820: com.apple.filesystems.afpfs 11.0 (addr 0xffffff7f935ac000 size 368640)

    Finally unloaded kext to 78707583128574: com.apple.iokit.IOUSBMassStorageDriver 1.0.0 (addr 0xffffff7f90847000 size 184320)

    kexts responsible:

    com Apple.filesystems.afpfs 11.0

    com Apple.NKE.asp - tcp 8.0.0

    com.apple.driver.AppleTopCaseHIDEventDriver 86

    com.apple.driver.AppleHSBluetoothDriver 86

    com.apple.driver.AudioAUUC 1.70

    com.apple.driver.ApplePlatformEnabler 2.6.0d0

    com.apple.driver.AGPM 110.22.0

    com.apple.driver.X86PlatformShim 1.0.0

    com Apple.filesystems.autofs 3.0

    com.apple.driver.AppleOSXWatchdog 1

    com.apple.driver.AppleMikeyHIDDriver 124

    com.apple.driver.AppleMikeyDriver 274,9

    com.apple.driver.AppleHDA 274,9

    3.12.7 com.apple.driver.AppleGraphicsDevicePolicy

    com Apple.Driver.pmtelemetry 1

    com.apple.iokit.IOUserEthernet 1.0.1

    com.apple.iokit.IOBluetoothSerialManager 4.4.5f3

    com.apple.Dont_Steal_Mac_OS_X 7.0.0

    com.apple.driver.AppleIntelSKLGraphics 10.1.4

    com.apple.driver.AppleUpstreamUserClient 3.6.1

    com.apple.kext.AMDFramebuffer 1.4.2

    com.apple.driver.AppleThunderboltIP 3.0.8

    com.apple.driver.AppleHV 1

    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.5f3

    com.apple.driver.AppleIntelSKLGraphicsFramebuffer 10.1.4

    com.apple.driver.AppleIntelPCHPMC 1.1

    com.apple.driver.AppleSMCLMU 208

    com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

    com.apple.driver.AppleMCCSControl 1.2.13

    com.apple.AMDRadeonX4000 1.4.2

    com.apple.kext.AMD7000Controller 1.4.2

    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

    com.apple.BootCache 38

    com.apple.driver.AppleSDXC 1.7.0

    com.apple.iokit.AppleBCM5701Ethernet 10.2.0

    com.apple.driver.AirPort.Brcm4360 1040.1.1a6

    2.8.5 com.apple.iokit.IOAHCIBlockStorage

    com.apple.driver.AppleAHCIPort 3.1.8

    com.apple.driver.AppleRTC 2.0

    com.apple.driver.AppleACPIButtons 4.0

    com.apple.driver.AppleHPET 1.8

    com.apple.driver.AppleSMBIOS 2.1

    com.apple.driver.AppleACPIEC 4.0

    com.apple.driver.AppleAPIC 1.7

    com Apple.NKE.applicationfirewall 163

    com Apple.Security.Quarantine 3

    com.apple.security.TMSafetyNet 8

    com.apple.security.SecureRemotePassword 1.0

    com.apple.driver.AppleMultitouchDriver 304.12

    com.apple.driver.AppleHIDTransport 5

    com.apple.driver.IOBluetoothHIDDriver 4.4.5f3

    com Apple.kext.Triggers 1.0

    com.apple.driver.DspFuncLib 274,9

    com.apple.kext.OSvKernDSPLib 525

    com.apple.iokit.IOSerialFamily 11

    com.apple.iokit.IOSurface 108.2.1

    com.apple.driver.CoreCaptureResponder 1

    3.12.8 com.apple.driver.AppleGraphicsControl

    com.apple.iokit.IONDRVSupport 2.4.1

    com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.5f3

    com.apple.iokit.IOBluetoothFamily 4.4.5f3

    com.apple.driver.AppleThunderboltEDMSink 4.1.1

    com.apple.driver.X86PlatformPlugin 1.0.0

    com.apple.driver.IOPlatformPluginFamily 6.0.0d7

    com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

    com.apple.driver.AppleHDAController 274,9

    com.apple.iokit.IOHDAFamily 274,9

    com.apple.iokit.IOAudioFamily 204.4

    com.apple.vecLib.kext 1.2.0

    com.apple.driver.AppleSMBusPCI 1.0.14d1

    com.apple.driver.AppleSMC 3.1.9

    com.apple.driver.AppleSMBusController 1.0.14d1

    com.apple.iokit.IOAcceleratorFamily2 205,10

    com.apple.kext.AMDSupport 1.4.2

    3.12.8 com.apple.AppleGraphicsDeviceControl

    com.apple.iokit.IOGraphicsFamily 2.4.1

    com.apple.driver.AppleHIDKeyboard 181

    com.apple.driver.usb.IOUSBHostHIDDevice 1.0.1

    com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7

    com Apple.Driver.USB.cdc 5.0.0

    com.Apple.Driver.USB.Networking 5.0.0

    com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1

    com.apple.driver.usb.AppleUSBHub 1.0.1

    com.apple.driver.AppleThunderboltDPInAdapter 4.1.3

    com.apple.driver.AppleThunderboltDPOutAdapter 4.1.3

    com.apple.driver.AppleThunderboltDPAdapterFamily 4.1.3

    com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2

    com.apple.driver.CoreStorage 517.50.1

    com.apple.driver.AppleThunderboltNHI 4.0.4

    com.apple.iokit.IOThunderboltFamily 6.0.2

    com.apple.iokit.IOEthernetAVBController 1.0.3b3

    com.apple.iokit.IO80211Family 1110.26

    com.apple.driver.mDNSOffloadUserClient 1.0.1b8

    com.apple.iokit.IONetworkingFamily 3.2

    com Apple.Driver.corecapture 1.0.4

    com.apple.iokit.IONVMeFamily 1.2.0

    com.apple.driver.AppleUSBMergeNub 900.4.1

    com.apple.iokit.IOAHCIFamily 2.8.1

    com.apple.iokit.IOUSBFamily 900.4.1

    com.apple.driver.usb.AppleUSBXHCIPCI 1.0.1

    com.apple.driver.usb.AppleUSBXHCI 1.0.1

    com.apple.iokit.IOUSBHostFamily 1.0.1

    com.apple.driver.AppleUSBHostMergeProperties 1.0.1

    com.apple.driver.AppleEFINVRAM 2.0

    com.apple.driver.AppleEFIRuntime 2.0

    com.apple.iokit.IOHIDFamily 2.0.0

    com.apple.iokit.IOSMBusFamily 1.1

    com Apple.Security.sandbox 300.0

    com.apple.kext.AppleMatch 1.0.0d1

    com.apple.driver.AppleKeyStore 2

    com.apple.driver.AppleMobileFileIntegrity 1.0.5

    com.apple.driver.AppleCredentialManager 1.0

    com.apple.driver.DiskImages 417,4

    com.apple.iokit.IOStorageFamily 2.1

    com.apple.iokit.IOReportFamily 31

    com.apple.driver.AppleFDEKeyStore 28.30

    com.apple.driver.AppleACPIPlatform 4.0

    com.apple.iokit.IOPCIFamily 2.9

    com.apple.iokit.IOACPIFamily 1.4

    com.apple.kec.Libm 1

    com Apple.KEC.pthread 1

    com Apple.KEC.corecrypto 1.0

    System profile:

    Airport: spairport_wireless_card_type_airport_extreme (0x14E4, 0x14A), Broadcom BCM43xx 1.0 (7.21.95.175.1a6)

    Bluetooth: Version 4.4.5f3 17904, 3 services, 27 aircraft, 1 incoming serial ports

    Bus crush: iMac, Apple Inc., 28.1

    Memory module: DIMM0/0 BANK, 4 GB DDR3, 1867 MHz, 0x80AD, 0x484D54343531533642465238412D52442020

    Memory module: DIMM0/1 BANK, 4 GB DDR3, 1867 MHz, 0x80AD, 0x484D54343531533642465238412D52442020

    USB device: USB 3.0 Bus

    USB Device: USB Bluetooth host controller

    USB device: FaceTime HD camera (built-in)

    Serial ATA Device: APPLE HDD, 1 TB ST1000DM003

    Model: iMac17, 1, IM171.0105.B08 of BootROM, 4 processors, Intel Core i5 3.2 GHz, 8 GB, MSC 2.33f10

    Network service: Wi - Fi, AirPort, en1

    Graphics card: AMD Radeon R9 M390, AMD Radeon R9 M390, PCIe, 2048 MB

    You have installed malware/scamware. Start by getting rid of CleanMyMac

  • My cursor is unresponsive and sometimes beach balls.

    My cursor stops responding.  It is not Frost simply does not work and I can't scroll.  Also, sometimes I get a beachball.  Here is my information.  I have a lot of Red!

    EtreCheck version: 2.7.7 (237)

    Report generated 2016-01-24 15:49:52

    Download EtreCheck from http://etrecheck.com

    Time 03:00

    Performance: good

    Click the [Support] links to help with non-Apple products.

    Click [details] for more information on this line.

    Click on the link [check files] help with unknown files.

    Problem: Another problem

    Description:

    Cursor not responding, beach balls.  Must restart.

    Hardware Information:

    iMac (21.5 inch, mid-2010)

    [Data sheet] - [User Guide] - [Warranty & Service]

    iMac - model: iMac11, 2

    1 3.06 GHz Intel Core i3 processor: 2 strands

    4 GB of RAM expandable - [Instructions]

    BANK 0/DIMM0

    Vacuum

    BANK 1/DIMM0

    Vacuum

    0/DIMM1 BANK

    OK 2 GB DDR3 1333 MHz

    BANK 1/DIMM1

    OK 2 GB DDR3 1333 MHz

    Bluetooth: Old - transfer/Airdrop2 not supported

    Wireless: en1: 802.11 a/b/g/n

    Video information:

    ATI Radeon HD 4670 - VRAM: 256 MB

    iMac, 1920 x 1080

    Software:

    OS X El Capitan 10.11.2 15 c (50) - since startup time: less than an hour

    Disc information:

    WDC WD5000AAKS-40V6A0 disk0: (500,11 GB) (rotation)

    EFI (disk0s1) : 210 MB

    Macintosh HD (disk0s2) /: 499,25 go-go (436,87 free)

    HD (disk0s3) [recovery] recovery: 650 MB

    HL-DT-STDVDRW GA32N)

    USB information:

    Scope of Mitsumi Electric Hub in Apple USB keyboard

    Mitsumi Electric Apple Extended USB Keyboard

    HP Photosmart C4100 series

    Computer, Inc. Apple IR receiver.

    Built-in ISight from Apple Inc..

    Card reader Apple

    Apple Inc. BRCM2046 hub.

    Apple Inc. Bluetooth USB host controller.

    Firewire information:

    OEM OEM ATA Device 00 400mbit - 400mbit max

    EFI (disk1s1) : 210 MB

    PARSONSBU HD (disk1s2) Volumes/PARSONSBU HD: 499,76 go-go (324,34 free)

    Guardian:

    Mac App Store and identified developers

    Unknown files:

    /Users/christinaeparsons/library/LaunchA...plist

    A unknown file found. [Check files]

    Kernel extensions:

    / System/Library/Extensions

    com.Cisco.NKE.IPSec [no charge] (2.0.1) [Support]

    [no charge] com.symantec.kext.ips (1.3.1f6) [Support]

    Startup items:

    CiscoVPN: Path: / System/Library/StartupItems/CiscoVPN

    Startup items are obsolete in OS X Yosemite

    Launch officers:

    [loading] com.adobe.CS4ServiceManager.plist [Support]

    Launch demons:

    [loading] com.adobe.fpsaud.plist [Support]

    [loading] com.malwarebytes.MBAMHelperTool.plist [Support]

    User launch officers:

    [operation] com.iyogi.MsgAndPatchUpdater.plist [Support]

    Items in user login:

    iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

    iTunesHelper hidden UNKNOWN (missing value)

    HP Application of Proxy classic IO (IO Proxy.app /Library/Frameworks/HPServicesInterface.framework/Versions/A/Runtime/HP classic)

    Nikon Message Center 2 launch application (/ Applications/Nikon/Nikon Message Center 2 software / Nikon Message Center 2.app/Contents/SharedSupport/Launch Nikon Message Center 2.app)

    HP Scheduler application (/ Library/Application Support/Hewlett Packard/Software Update/HP Scheduler.app)

    HP product search request (/ Library/Application Support/Hewlett-Packard/Customer Participation/HP product Research.app)

    Other applications:

    [ongoing] com.Apple.XPC.launchd.oneshot.0x10000002.EtreCheck

    [ongoing] com.HP.productresearch.90912

    [operation] com.hp.scanModule.88352.A63BD67B-A542-4778-9E91-2E7755C63903

    [ongoing] JP.co.Canon.cijscannerregister.91232

    Plug-ins Internet:

    JavaAppletPlugin: Version: 15.0.1 - 10.7 to check the version of the SDK

    FlashPlayer - 10.6: Version: 20.0.0.286 - SDK 10.6 [Support]

    Default browser: Version: 601 - SDK 10.11

    QuickTime Plugin: Version: 7.7.3

    CouponPrinter-FireFox_v2: Version: 1.1.10 - SDK 10.5 [Support]

    AdobePDFViewer: Version: 9.0.0 [Support]

    Flash Player: Version: 20.0.0.286 - SDK 10.6 [Support]

    OfficeLiveBrowserPlugin: Version: 12.3.6 [Support]

    AmazonMP3DownloaderPlugin101750: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 [Support]

    Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Support]

    iPhotoPhotocast: Version: 7.0 - 10.7 SDK

    Safari extensions:

    PIN button

    3rd party preference panes:

    Flash Player [Support]

    MenuMeters [Support]

    Time Machine:

    Skip system files: No.

    Automatic backup: YES

    Volumes to back up:

    Macintosh HD: Disc size: 499,25 GB disc used: 62.37 GB

    Destinations:

    PARSONSBU HD [Local]

    Total size: 499,76 GB

    Total number of backups: 126

    An older backup: 16/03/14 23:17

    Last backup: 24/01/16, 14:48

    Size of backup drive: adequate

    Backup size GB 499,76 > (disc 62,37 GB X 3)

    Top of page process CPU:

    3% com.apple.WebKit.WebContent (9)

    2% WindowServer

    kernel_task 2%

    2% safari

    1% backupd

    Top of page process of memory:

    1.70 GB com.apple.WebKit.WebContent (9)

    467 MB kernel_task

    Mdworker (17) 254 MB

    Safari 102 MB

    Mds_stores 82 MB

    Virtual memory information:

    57 MB free RAM

    3,94 GB used RAM (719 MB Cache)

    Used Swap 0 B

    Diagnostic information:

    24 January 2016, 15:38:32 self-test - spent

    January 22, 2016, 09:24:37 ~/Library/Logs/DiagnosticReports/suggestd_2016-01-22-092437_[redacted].crash

    /System/Library/PrivateFrameworks/CoreSuggestions.Framework/versions/A/support/ suggestd

    Standard users cannot read/Library/Logs/DiagnosticReports.

    Run as an administrator account to view more information.

    When you see a beachball cursor or the slowness is particularly bad, note the exact time: hour, minute, second.

    These must be run as administrator. If you have only one user account, you are the administrator.

    Run the Console application in one of the following ways:

    ☞ Enter the first letters of his name in a Spotlight search. Select from the results (it should be at the top).

    ☞ In the Finder, select go utilities ▹ of menu bar or press the combination of keys shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad and start typing the name.

    The title of the Console window should be all Messages. If it isn't, select

    SYSTEM LOG QUERIES ▹ all Messages

    in the list of logs on the left. If you don't see this list, select

    List of newspapers seen ▹ display

    in the menu at the top of the screen bar.

    Each message in the journal begins with the date and time when it was entered. Highlight date back to the time you noted above.

    Select the messages entered since then until the end of the episode, or until they begin to repeat, whichever comes first.

    Copy messages to the Clipboard by pressing Control-C key combination. Paste into a reply to this message by pressing command + V.

    The journal contains a large amount of information, almost all this is useless to solve any particular problem. When you post a journal excerpt, be selective. A few dozen lines are almost always more than enough.

    Please don't dump blindly thousands of lines in the journal in this discussion.

    Please do not post screenshots of log messages - text poster.

    Some private information, such as your name, may appear in the log. Anonymize before posting.

    When you post the journal excerpt, an error message may appear on the web page: "you include content in your post that is not allowed", or "the message contains invalid characters." It's a bug in the forum software. Thanks for posting the text on Pastebin, then post here a link to the page you created.

    If you have an account on Pastebin, please do not select private in exposure menu to paste on the page, because no one else that you will be able to see it.

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