run missing files rundll32.exe missing. Unable to open many programs

Infection Trojan horse on Sunday, McAfee detected and removed on Monday.  run missing files missing rundll32.exe can't open most of the programs without having to 'open with' quick screen.  Have tried the solutions to similar problems, without success.  Cannot use the restore system or clickfree. AM running xp service pack 3, any suggestions?

He hides on your part.

The dllcache folder is a hidden system folder (normally).

The dllcache folder is where XP keeps copies of important system files.  Windows file protection monitors these files when your system is working and if it happen never disappeared, PAM quickly and quietly replace it using the copy in the dllcache folder - this is why you put the rundll32.exe file in both places...  One in the dllcache folder is the backup.

If you want to use Windows search, you need to go to the Advanced Options section and select the search system folders and enable folders and files hidden research.

If you use Solution Explorer, while you're looking in the c:\windows\system32 folder, you must:

Click on tools
Click on the folder view tab Options
Enable: Display the hidden files and folders
Disable (uncheck): Hide extensions of known file types
Disable (uncheck): Hide protected operating system files

Then, you'll be able to find and navigate in the dllcache folder.

When you are finished, you can set your options to view back the way they were then you don't have an accident one day in one of these folders.

Tags: Windows

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    O4 - HKUS S-1-5-19\... \Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe Sidebar.exe/detectMem (User 'NETWORK SERVICE')
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    O4 - HKUS S-1-5-20\... \Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe Sidebar.exe/detectMem (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-21-1591617202-1210337137-939529332-1001\... \Run: [DAEMON Tools Lite] "C:\Program Files (x 86) \DAEMON tools Lite\daemon.exe"-autorun (User 'Joe')
    O4 - HKUS\S-1-5-21-1591617202-1210337137-939529332-1001\... \Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" - atboottime (User 'Joe')
    O4 - HKUS\S-1-5-21-1591617202-1210337137-939529332-1001\... \Run: [uTorrent] "C:\Program Files (x86)\uTorrent\uTorrent.exe" (User 'Joe')
    O4 - HKUS\S-1-5-21-1591617202-1210337137-939529332-1001\... \Run: [WMPNSCFG] C:\Program Files (x 86) \Windows Media Player\WMPNSCFG.exe (User 'Joe')
    O4 - HKUS\S-1-5-21-1591617202-1210337137-939529332-1001\... \Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe (User 'Joe')
    O4 - HKUS\S-1-5-21-1591617202-1210337137-939529332-1003\... \Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll, ShowWelcomeCenter (User "Bernadette")
    O4 - HKUS\S-1-5-21-1591617202-1210337137-939529332-1003\... \RunOnce: [FlashPlayerUpdate] C:\Windows\system32\Macromed\Flash\NPSWF32_FlashUtil.exe Pei (User "Bernadette")
    O4 - HKUS\S-1-5-21-1591617202-1210337137-939529332-1005\... \Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll, ShowWelcomeCenter (User 'Little Girls')
    O4 - HKUS\S-1-5-21-1591617202-1210337137-939529332-1005\... \RunOnce: [Shockwave Updater] C:\Windows\SysWOW64\Adobe\SHOCKW~1\SWHELP~1.EXE-update 1103471-Mozilla/4.0 (compatible"; MSIE 7.0; Windows NT 6.0; WOW64; GTB6; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30618)"-"http://www.miniclip.com/games/age-of-speed-2/en/"(User 'Little Girls')
    O4 - S-1-5-21-1591617202-1210337137-939529332-1005 Startup: OneNote 2007 Clipper screen and Launcher.lnk = C:\Program Files (x 86) \Microsoft Office\Office12\ONENOTEM. EXE (User 'Little Girls')
    O4 - Startup S-1-5-21-1591617202-1210337137-939529332-1005 user: OneNote 2007 Clipper screen and Launcher.lnk = C:\Program Files (x 86) \Microsoft Office\Office12\ONENOTEM. EXE (User 'Little Girls')
    O8 - Extra context menu item: E & xport to Microsoft Excel - res: / / C:\PROGRA~2\MICROS~2\Office12\EXCEL. EXE/3000
    O8 - Extra context menu item: Google Sidewiki... - res: / / C:\Program Files (x 86) \Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
    O9 - Extra button: send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S & end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra button: research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR. DLL
    O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Users\Little Girls\AppData\Roaming\Microsoft\Windows\Start Start IMVU.lnk
    O10 - unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
    O10 - unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
    O10 - unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
    O10 - unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
    O10 - unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
    O10 - unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
    O10 - unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
    O10 - unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
    O10 - unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
    Ø16 - DPF: {3860DD98-0549-4D50-AA72-5D17D200EE10} (control scan Security Windows Live OneCare-) http://cdn.scan.onecare.live.com/resource/download/scanner/en-us/wlscctrl2.cab
    Ø16 - DPF: {76CA9E30-5094-46F9-BE90-D47AD59C2C2C} (CClientInfo Object) - https://qsr.radiantenterprise.com/02.136.0031.02/pe/clientdownloads/SuperCab.cab
    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG9\avgpp.dll
    O20 - Winlogon Notify:! Common - C:\Program Files (x 86) \SUPERAntiSpyware\SASWINLO. DLL
    O23 - Service: Emsisoft Anti-Malware 5.0 - Service (a2AntiMalware) - Emsi Software GmbH - C:\Program Files (x 86) \Emsisoft Anti - Malware\a2service.exe
    O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
    O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files (x 86) \Avira\AntiVir Desktop\sched.exe
    O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files (x 86) \Avira\AntiVir Desktop\avguard.exe
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x 86) \Common Files\Apple\Mobile device Support\AppleMobileDeviceService.exe
    O23 - Service: automatic LiveUpdate Scheduler - Symantec Corporation - c:\Program Files (x86)\Symantec\LiveUpdate\AluSchedulerSvc.exe
    O23 - Service: avast! Antivirus - AVAST Software - C:\Program ALWIL Software Software\Avast5\AvastSvc.exe
    O23 - Service: avast! Scanner - Mail AVAST Software - C:\Program ALWIL Software Software\Avast5\AvastSvc.exe
    O23 - Service: avast! Web Scanner - AVAST Software - C:\Program ALWIL Software Software\Avast5\AvastSvc.exe
    O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG9\avgwdsvc.exe
    O23 - Service: Hello Service - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files (x 86) \Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files (x 86) \Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - c:\Program Files (x 86) \Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: COM host (comHost) - Symantec Corporation - c:\Program Files (x 86) \Common Files\Symantec Shared\VAScanner\comHost.exe
    O23 - Service: @dfsrres.dll, - 101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing)
    O23 - Service: Empowering Technology Service (and service) - Unknown owner - C:\Program Files\GATEWAY\Gateway Recovery Management\Service\ETService.exe
    O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x 86) \Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x 86) \Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: @keyiso.dll, - 100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: LiveUpdate - Symantec Corporation - c:\Program Files (x86)\Symantec\LiveUpdate\LuComServer_3_4.EXE
    O23 - Service: LiveUpdate Notice - Symantec Corporation - c:\Program Files (x 86) \Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: @comres.dll, - 2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
    O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
    O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: SBSD Security Service Center (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files (x 86) \Spybot - search & Destroy\SDWinSec.exe
    O23 - Service: PC Tools auxiliary Service (sdAuxService) - PC Tools - C:\Program Files (x 86) \PC Tools Security\pctsAuxs.exe
    O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files (x 86) \PC Tools Security\pctsSvc.exe
    O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
    O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
    O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~2\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
    O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
    O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\Windows\SysWOW64\ZoneLabs\vsmon.exe
    O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
    O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
    O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe, - 101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x 86) \Windows Media Player\wmpnetwk.exe (file missing)
    O23 - Service: XAudioService - Unknown owner - C:\Windows\system32\DRIVERS\xaudio64.exe (file missing)

    --
    End of file - 15865 bytes

    Any help is appreciated.

    Joe

    HijackThis is designed to run on 32-bit operating systems.  Your logbook indicates that you are running a 64-bit operating system.  Unfortunately, HijackThis is unable to produce a precise log for 64-bit systems.

    You should not attempt any kind of correction after the HijackThis log information.

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    Step 2:

     

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    Method 2:

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    What probably happened is that your antivirus application deleted or quarantined in your file rundll32.exe thinking he was infected.  He could have, but probably not.  In any case, read the post that begins, "That 'solution' is not on my list." in the following thread: http://answers.microsoft.com/en-us/windows/forum/windows_xp-performance/systemrundllexe-not-found/6e30aff2-a88e-4d86-a654-753d54f632d1 you can also read the rest of the posts in this thread.

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