Running win XP pro sp2 mouse moves, but everything else does not

Running win XP pro sp2 mouse moves, but everything else does not respond after a certain time. Just started doing this last month. Had Xp for several years without ANY problems at all.

Hi BobM202,

1. did you of recent changes on the computer?

2. you receive an error message?

3. do you have security software installed on the computer?

4. are you referring to freezing except office mouse movement?

It is possible that some third-party programs installed on the computer is causing the problem.

I suggest that you put the computer in a clean boot state and check if it helps.

To help resolve the error and other messages, you can start Windows XP by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

See section to learn more about how to clean boot.

How to configure Windows XP to start in a "clean boot" State

http://support.Microsoft.com/kb/310353

Reset the computer to start as usual

When you are finished troubleshooting, follow these steps to reset the computer to start as usual:

(a) click Start, type msconfig in the search box and press ENTER.

(b) If you are prompted for an administrator password or for confirmation, type your password or click on continue.

(c) under the general tab, click the Normal startup option, and then click OK.

(d) when you are prompted to restart the computer, click on restart.

Tags: Windows

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