runtime error message

I'm trying to install the driver for my HP Photosmart Premium C309g in a new Dell computer that operates the Windows 7 64 bit.  I use both the original software provided with the printer, but also the downlowds on the HP site.  I get an error message that says: "runtime error.  D program put in place the error.  The application requested the run time to finish in an unusual way.  Please contact the team for more information application support. »

I installed all available updates.  I have used this printer on Dell and HP computers running on Windows 7, 8 and 8.1 in the past with no problems, but I can't get the driver installed on the new computer.

Hello

Please take a look at this forum thread, where a similar question has been resolved.

http://h30434.www3.HP.com/T5/scanning-faxing-and-copying/runtime-error/TD-p/3245847

Please carefully read the complete thread until the validation of the solution to ensure that yours is a similar problem

Tags: HP Printers

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