S7: black screen on startup

S7, barely a month.  Order last night, left pending, lid and power cord plugged in.

Today he won't move beyond a black screen at startup.  Starts with the start screen "Acer Explorer beyond the limits" and then just black.  However, I can see the pointer of couse to the screen and it can move with touchpad and mouse.

I rebooted several times, power cord unplugged, etc..  No luck.

Looking, seems I'm not the only one with this problem.

Come on Acer, I dropped a lot of money on this machine!  Help, please!

Here's how I fixed my problem as described in my original post (for now, anyway):

Unplug the power apparatus.  Open the cover; computer will power on but go to black screen.

Power off button on the side, but leave the lid open.

Then, with (2) lid open (1) the computer turned off and unplugged from power cord (3), press and hold the power button / stop for 30 seconds.  Computer will be quickly implemented on and then turns off quickly (you'll see the Acer logo startup screen, but he died before entering the black screen).  Keep holding the power button / stop through all this for 30 seconds.

At the end of 30 seconds, the computer will be (should be) off the coast.   Remove your finger from the power button / stop.  Leave lid open during all this.

With lid open, connect the power cable.  Press the power button / stop as you normally would (you are not holding it this time) to turn on.

Computer should start normally.

Worked for me; It may be useful if you encounter the same problem.  I said that it has something to do with static buildup.

Tags: Acer Laptops

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