Safari and mail app freeze 9.2.1 ios and ios 9.3

Safari and mail app freeze on my ipad mini 4 (9.2.1 ios and ios 9.3) in these last two days each time if I touch to create a link in the email or on the web page.

I tried to turn off the power of java script in safari... always gel

Tags: iPad

Similar Questions

  • What is needed when mail app freezes

    Write an e-mail window is open and is frozen.  Will not cancel or send.  Mail is locked in this position.  How to get out of this?

    Try a forced reboot: hold down the House and on the buttons until the unit turns off. Ignore the cursor off if it appears. Once completed, if it does not start on it own, turn off power with the key On. In some cases, it also contributes to double click on the Home button and close all applications before restarting, if possible.

  • mail and safari are beginning to freeze

    I have insalled version 9.3 0n my ipad air about a week ago. First without problems, but 2 days ago, my mail and safari are beginning to freeze. yesterday was another version 9.3 avalible and > I installed, but still the same. What can I do

    hlp1006

    < object edited by host >

    There is a known problem with the links in iOS 9.3 and Apple is working on a fix. A new version of the iOS should be available soon. This article summarizes some of the problems with the current version. To disable Javascript in Safari, but this sacrifice functionality with the web browser. Download another browser like Opera has helped others (not the Chrome as he behaves like Safari).

    sue http://osxdaily.com/2016/03/29/fix-iOS-9-3-link-crashing-Safari-mail-messages-is.

  • Messages.app (and safari.app) freeze during use.

    Hello

    I updated a machine x 2 weeks from 10.10.4 in 10.11.2. Refresh, I noticed an abnormal amount of horror while using Safari and Message.  Overview of the community of Apple would be appreciated!

    EtreCheck version: 2.6.6 (226)

    Report generated on 05/01/16 15:39

    Time 02:41

    Download EtreCheck from http://etrecheck.com

    Click on the links [click for support] to help with non-Apple products.

    Click on the links [click for more details] for more information on this line.

    Ignore the known failures of Apple: disabled

    Hardware Information: (Does that mean?)

    MacBook Pro (retina, 13 inches, early 2015)

    [Click for plug technique]

    [Click here for the User Guide]

    MacBook Pro - model: MacBookPro12, 1

    1 3.1 GHz Intel Core i7 CPU: 2 strands

    16 GB RAM not extensible

    BANK 0/DIMM0

    8 GB DDR3-1867 MHz ok

    BANK 1/DIMM0

    8 GB DDR3-1867 MHz ok

    Bluetooth: Good - transfer/Airdrop2 taken in charge

    Wireless: en0: 802.11 a/b/g/n/ac

    Battery: Health = Normal - Cycle count = 44 - SN = D865205W070FY5GAS

    Video information: (Does that mean?)

    Intel Iris 6100 graphics card

    Color LCD 2560 x 1600

    Thunderbolt Display 2560 x 1440

    Software: (Does that mean?)

    OS X El Capitan 10.11.2 15 c (50) - since the start time: about 6 days

    Disc information: (Does that mean?)

    SM1024G SSD APPLE disk0: (1 TB) (Solid State - TRIM: Yes)

    EFI (disk0s1) : 210 MB

    HD (disk0s3) [recovery] recovery: 650 MB

    Macintosh HD (disk 1) /: 999,33 go-go (726,09 free)

    Storage of carrots: disk0s2 999.70 GB Online

    USB information: (Does that mean?)

    Broadcom Corp. Bluetooth USB host controller.

    Logitech USB receiver

    Apple Inc. FaceTime HD camera (display)

    Apple Inc. Apple Thunderbolt Display

    Apple Inc. Audio display

    Lightning information: (Does that mean?)

    Apple Inc. Thunderbolt_bus.

    Thunderbolt Inc. Apple display.

    Configuration files: (Does that mean?)

    / etc/sudoers, 1244, file size but expected 2299

    Guardian: (Does that mean?)

    Mac App Store and identified developers

    Kernel extensions: (Does that mean?)

    /Applications/zoom.us.app

    zoom.us.ZoomAudioDevice [no charge] (1.1 - 10.8 SDK) [click for support]

    / Library/Extensions

    [loading] com.sophos.kext.sav (9.4.50 - 10.9 SDK) [click for support]

    [loading] com.sophos.nke.swi (9.4.50 - 10.9 SDK) [click for support]

    [no charge] foo.tap (1.0) [click for support]

    [no charge] foo.Tun (1.0) [click for support]

    / System/Library/Extensions

    com [no charge]. SMSC.driver.LAN7500 (2.0.2) [click to support]

    com.Cisco.NKE.IPSec [no charge] (2.0.3) [click for support]

    [no charge] com.flipvideo.IOUSBCameraMassStorage (1.0.1) [click for support]

    com.joshuawise.kexts.HoRNDIS [no charge] (6 - SDK 10.0) [click for support]

    Startup items: (Does that mean?)

    CiscoVPN: Path: / System/Library/StartupItems/CiscoVPN

    TAP: path: / Library/StartupItems/tap

    Tun: path: / Library/StartupItems/tun

    Startup items are obsolete in OS X Yosemite

    Launch system officers: (Does that mean?)

    [loading] com.apple.MRTa.plist -invalid signature!

    Launch system demons: (Does that mean?)

    [loading] com.apple.FileSyncAgent.sshd.plist -no signature!

    [loading] com.apple.MRTd.plist -invalid signature!

    [loading] com.apple.airplaydiagnostics.server.mac.plist -/AppleInternal/Applications/AirPlayDiagnostics.app/Contents/Resources/AirPlayDi agnosticsServer: Executable not found!

    [loading] com.apple.configureLocalKDC.plist -no signature!

    [loading] com.apple.efax.plist -no signature!

    [loading] com.apple.emlog.plist -no signature!

    [loading] com.apple.gkreport.plist -no signature!

    [loading] com.apple.locate.plist -no signature!

    [failure] com.apple.logd.plist [click for more information]

    [loading] org.apache.httpd.plist -no signature!

    [operation] org.cups.cupsd.plist -invalid signature!

    [loading]    org.net- snmp.snmpd.plist -no signature!

    [operation] org.ntp.ntpd.plist -no signature!

    [loading] org.postfix.newaliases.plist -no signature!

    [loading] ssh.plist -no signature!

    Launch officers: (Does that mean?)

    [loading] com.adobe.AAM.Updater - 1.0.plist [click to support]

    [operation] com.flipvideo.FlipShare.AutoRun.plist [click to support]

    [failure] com.p5sys.jumpdesktop.agent.plist [click to support]

    [operation] com.sophos.uiserver.plist [click to support]

    Launch demons: (Does that mean?)

    [loading] com.adobe.fpsaud.plist [click to support]

    [operation] com.code42.service.FinderExtensionInjector.plist [click to support]

    [operation] com.crashplan.engine.plist [click to support]

    [operation] com.fitbit.galileod.plist [click to support]

    [operation] com.flipvideo.FlipShareServer.launchd.plist [click to support]

    [loading] com.microsoft.office.licensing.helper.plist [click to support]

    [failure] com.p5sys.jumpdesktop.service.plist [click to support]

    [operation] com.sophos.common.servicemanager.plist [click to support]

    User launch officers: (Does that mean?)

    [loading] com.adobe.ARM. [...]. plist [click for support]

    [loading] com.adobe.ARM. [...]. plist [click for support]

    [failure] com.code42.SharePlan.plist [click to support]

    [operation] com.code42.service.Service.plist [click to support]

    [loading] com.google.keystone.agent.plist [click to support]

    [failure] com.zeobit.MacKeeper.Helper.plist [click to support]

    Items in user login: (Does that mean?)

    E-mail application (/ Applications/Mail.app)

    Hidden AdobeResourceSynchronizer Application (/ Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)

    CrashPlan menu bar of Application (/Applications/CrashPlan.app/Contents/Helpers/CrashPlan menu bar.app)

    Other applications: (Does that mean?)

    com.adobe.Reader.46752 [loading]

    [ongoing] com.Apple.XPC.launchd.oneshot.0x10000004.Microsoft Word

    [ongoing] com.Apple.XPC.launchd.oneshot.0x10000005.AdobeReader

    [ongoing] com.Apple.XPC.launchd.oneshot.0x1000000c.Microsoft Excel

    [ongoing] com.Apple.XPC.launchd.oneshot.0x1000000d.EvernoteHelper

    [ongoing] com.Apple.XPC.launchd.oneshot.0x1000000e.Microsoft PowerPoint

    [ongoing] com.citrixonline.g2ax.customer.141472

    [ongoing] com.code42.b42menuextra.95392

    [ongoing] com.etresoft.EtreCheck.144992

    [ongoing] com.evernote.Evernote.48352

    com.microsoft.Word.62752 [loading]

    [ongoing] com.Microsoft.AutoUpdate.FBA.94432

    [ongoing] com.Sophos.AutoUpdate

    [ongoing] com.Sophos.Configuration

    [ongoing] com.Sophos.InterCheck

    [ongoing] com.Sophos.notification

    [ongoing] com.Sophos.scan

    [ongoing] com.Sophos.sxld

    [ongoing] com.Sophos.webd

    Plug-ins Internet: (Does that mean?)

    Default browser: Version: 601 - SDK 10.11

    OfficeLiveBrowserPlugin: Version: 12.3.6 [click for support]

    AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - 10.6 SDK [click for support]

    FlashPlayer - 10.6: Version: 20.0.0.267 - 10.6 SDK [click for support]

    AdobePDFViewerNPAPI: Version: 11.0.13 - 10.6 SDK [click for support]

    Silverlight: Version: 5.1.40416.0 - 10.6 SDK [click for support]

    QuickTime Plugin: Version: 7.7.3

    Flash Player: Version: 20.0.0.267 - 10.6 SDK [click for support]

    iPhotoPhotocast: Version: 7.0

    SharePointBrowserPlugin: Version: 14.5.9 - 10.6 SDK [click for support]

    AdobePDFViewer: Version: 11.0.13 - 10.6 SDK [click for support]

    ViewRightWebPlayer: Version: 3.5.0.0 [click for support]

    User Plug-ins internet: (Does that mean?)

    WebEx64: Version: 1.0 - 10.6 SDK [click for support]

    BrowserPlus_2.9.8: Version: 2.9.8 [click for support]

    CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [click to support]

    ZoomUsPlugIn: Version: 3.5.27367.0922 - 10.10 SDK [click for support]

    Safari extensions: (Does that mean?)

    jbsearch

    3rd party preference panes: (Does that mean?)

    3ivx MPEG-4 [click to support]

    Flash Player [click for support]

    Time Machine: (Does that mean?)

    Automatic backup: YES

    Volumes to back up:

    Macintosh HD: Disc size: 999,33 GB disc used: 273,24 GB

    Destinations:

    [Network] data

    Total size: TB 3.00

    Total number of backups: 82

    An older backup: 21/08/14, 19:49

    Last backup: 30/12/15, 08:39

    Size of backup drive: Excellent

    Backup TB 3.00 size > (disk size 999,33 GB X 3)

    Top of page process CPU: (Does that mean?)

    100% com.apple.WebKit.Plugin.64

    20% WindowServer

    Customer GoToAssist 11%

    3% kernel_task

    1% fontd

    Top of page process of memory: (Does that mean?)

    1.42 GB kernel_task

    1.02 GB mail

    EverNote 688 MB

    573 MB CrashPlanService

    Softwareupdated 475 MB

    Virtual memory information: (Does that mean?)

    2.60 GB of free RAM

    13 h 00 GB used RAM (5.20 GB being cached)

    Used Swap 0 B

    Diagnostic information: (Does that mean?)

    January 5, 2016, 08:52:24 /Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_2016-01-05-085224_[r edacted].cpu_resource.diag [click for more information]

    January 5, 2016, 03:03:30 /Library/Logs/DiagnosticReports/CrashPlanService_2016-01-05-030330_[redacted].c pu_resource.diag [click for more information]

    January 4, 2016, 06:00:51 PM/Library/Logs/DiagnosticReports/SophosWebIntelligence_2016-01-04-180051_ [redact ed] .crash

    1. the present proceedings is a diagnostic test. It doesn't change anything for the better or worse and therefore, by itself, will not solve the problem. But with the help of the results of the tests, the solution may take a few minutes, instead of hours or days.

    The test works on OS X 10.7 ("Lion") and later versions. I do not recommend running it on older versions of Mac OS X. It will do no harm, but it will not do not much good.

    Do not be put off by the complexity of these instructions. The process is much less complicated than the description. You make the tasks more complicated with the computer all the time.

    2. If you do not already have a current backup, please back up all the data before doing anything else. The backup is needed on the general principle, not because of what anyone in the test procedure. Backup is always a must, and when you encounter any kind of problems with the computer, you can be more than the usual loss of data, if you follow these instructions or risk not.

    There are ways to back up a computer that is not fully functional. Ask if you need advice.

    3 here is instructions to run a UNIX shell script, a type of program. As I wrote above, it doesn't change anything. It does not send or receive data over the network. There is no to generate a report on the State of the computer human readable. This report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents for me or someone else.

    You should ask yourself if you can believe me, and if it is safe to run a program at the request of a foreign national. In general, no, he's not sure, and I encourage it.

    In this case, however, there are ways for you to decide if the program is safe without having to trust me. First of all, you can read it. Unlike an application that download you and click to start, it is transparent, so any person with the required competence can check what it does.

    You may not be able to understand the script yourself. But variations of it have been posted on this site of thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. One of the million registered users to have read the script and set off the alarm if it was dangerous. Then I wouldn't be here now, and you would not be reading this message. See, e.g., this discussion.

    Another indication that the test is safe in this threadand this onecan be found, for example, where the comment in which I suggested it was recommended by one of the specialists of the communityApple, as explained here.

    However, if you cannot satisfy yourself that these instructions are safe, do not follow them. Ask other solutions.

    4. here is a general summary of what you need to do, if you decide to go forward:

    ☞ Copy a particular line of text to the Clipboard.

    ☞ Paste into the window to another application.

    ☞ Wait for the test to run. It usually takes a few minutes.

    ☞ Stick the results, which will be copied automatically, in a response on this page.

    These are not specific instructions; just a glimpse. The details are in parts 7 and 8 of this comment. The sequence is: copy, paste, wait and paste it again. You don't need to copy a second time.

    5. try to test in conditions that replicate the problem, to the extent possible. For example, if the computer is slow intermittently, run the test during a downturn.

    You may have started up in safe mode. If the system is now in safe mode and works pretty well in normal mode to test run, restart as usual before running it. If you can test only in safe mode, this.

    6. If you have more than one user and a user is affected by the problem, and the user is not an administrator, and then run the test twice: once under the affected user and one administrator. The results can be different. The user that is created automatically on a new computer, when you start it for the first time is an administrator. If you are unable to log in as an administrator, verify that the user concerned. More personal Mac have only one user, and in this case this section does not apply. Don't log in as root.

    7 load the linked web page (the site "Pastebin.") Press the combination of keys command + A to select all the text, then copy it to the Clipboard by pressing command-C.

    8. start the Terminal application integrated in one of the following ways:

    ☞ Enter the first letters of his name in a Spotlight search. Select from the results (it should be at the top).

    ☞ In the Finder, select go utilities ▹ of menu bar or press the combination of keys shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad and start typing the name.

    Click anywhere in the Terminal window to activate it. Paste from the Clipboard into the window by pressing Command + V, then press return. The text that you pasted should disappear immediately.

    9. If you logged in as an administrator, you will be prompted for your login password. Nothing displayed when you type. You won't see the usual points instead of the characters typed. Make sure that caps lock is turned off. Type carefully, and then press return. You can get a warning to be careful. If you make three unsuccessful attempts to enter the password, the test is still running, but it will produce less information. If you do not know the password, or if you prefer not to enter, just press back three times at the password prompt. Yet once again, the script will run.

    If the test takes much longer that usual to run because the computer is very slow, you can be prompted for your password a second time. The permission you grant by entering it will expire automatically after five minutes.

    If you are not logged as an administrator, you will be prompted for a password. The test will run. It just will not do anything that requires administrator privileges.

    10. the test may take a few minutes to run, depending on the number of files you have and the speed of the computer. A computer that is abnormally slow may take more time to run the test. During execution, a series of lines is displayed in the Terminal window like this:

        Test started
            Part 1 of 4 done at: … sec        …        Part 4 of 4 done at: … sec
        The test results are on the Clipboard.
        Please close this window.

    The intervals between the parties will not be exactly the same, but they give an approximate indication of progress.

    Wait for the final message "Please close this window" appears. If you don't see it in about 15 minutes, the test probably won't be all within a reasonable time. In this case, press the Ctrl + C key combination or the point command to stop it. Then go to the next step. You will have incomplete results, but still something. If you close the window of the Terminal, while the test is still running, the partial results will not be saved and you have to start over.

    11. when the test is completed, or if you have stopped it because it was taking too long, leaving the Terminal. The results have been saved to the Clipboard automatically. They do not appear in the Terminal window. Please do not copy from there. All you have to do is start a response to this comment and then paste it again by pressing Command-V.

    At the top of the results, there will be a line that begins with the words «Start time.» If you do not see that, but rather to see a mass of gibberish, you wait for the message "close this window". Please wait and try again.

    If personal information, such as your name or e-mail address, appear in the results, make anonymous before posting. Usually it will be not necessary.

    12. in the validation of the results, you see an error message on the web page: "you have included content in your post that is not allowed", or "the message contains invalid characters." It's a bug in the software which manages this website. Thanks for posting the results of the tests on Pastebin, then post here a link to the page you created.

    If you have an account on Pastebin, please do not select private in exposure menu to paste on the page, because no one else that you will be able to see it.

    13. This is a public forum and others can give you advice based on the results of the test. They speak for themselves, not for me. The test itself is harmless, but what're told you to do maybe not. For others who choose to run it, I do not recommend that you view the results of test on this Web site unless I ask.

    14. the related UNIX shell script is a notice of copyright. ASC readers can copy for their personal use. The whole nor any part can be redistributed.

  • I have installed iOS 9.3 on my iPad and now Safari and mail keeps freezing!

    I have installed iOS 9.3 on my iPad and now Safari and mail links keep gel!

    Apple is aware of the problem and working on a fix. Wait a minute, we will soon see a new update.

  • How can I transfer files from aol safari app to the mail app?

    People,

    I'm trying to transfer my files from my aol email in safari for my mail app on my Mac Air 13?  What should the steps I'm indoing this?

    Thanks in advance

    AOL provides the documentation here

    https://help.AOL.com/articles/how-do-i-use-other-email-applications-to-send-and-Recevoir-my-AOL-mail

    Excerpt:

    Mail for Mac (Apple)
    Set up your AOL email account or email

    1. launch the Mac Mail using the mail icon on your dock.

    2. click on the menu of messaging in the upper left corner of the screen next to the symbol of the Apple.

    3. click on accounts...

    4. scroll until you see AOL on the right side of the window and click on it.

    5. Enter your AOL email account information in the fields.

    6. click on connect / setting up, depending on which version of Mac OS x you are using.

    7. once the account information has been validated you will be invited to a new window. Select the applications you want activated by placing a check mark in the box next to the application.

    8. click done once, finished activating/deactivating the Apps.

    That's all! Your AOL email account has been set up in the Mac Mail.

  • E-mail woes! IMAP and Mail.app

    I just upgraded to a new computer with 10.8.5 installed (that's as far as going to 10.8).

    Seems that Comcast now requires us to use the IMAP system, which is horrible, because it creates all kinds of unwanted records, he spits in your Mail.app (CAT? That devil has time to CHAT?) and when you try to clean your phone or iPad, it removes them from your computer too! BAH!

    I tried to bypass it by selecting in the mail acct prefs each "NEVER erase" I can't see... any suggestions?

    Then, I never thought that I have it would take, but y at - it a suggestion for a program of mail 3rd party replacement in lieu of Mail.app?

    Problems with Mail.app is that there is no colour and that it is difficult to see (at my age, my eyes is although I don't even wear glasses to bifocals yet), and it's glitchy that you can try to customize the toolbar and it freezes completely, forcing you to quit and restart.

    It is very difficult to read, enter tasks and scroll bars are missing and he lost the ability to click a button when you want to paste in HTML messages and not to lose the formatting. The controls are weak and slow, but maybe it's because the IMAP that seems to remotely control your email!

    So I thought instead that swear on this subject, as I did for two days now, I come here and ask what alternative exists for the mail.

    If Apple continues in the direction to emulate a badly coded and difficult to see and use the PC, I don't see how it will benefit financially. I did not pay 4 X as much for a Mac just to fight with the same problems people have on much lower (used to be anyway) PCs.

    Apple is listening to its customers (1996) for a long time?

    Please visit your site to assistance of the provider, ComCast, email and find the page they provide showing how to put in place various email applications including mail on your computer. Note that this is not a rant site or a complaint. It is possible that the moderators can delete or re - write your message for this reason.

  • Failed to open all the links using safari and mail

    I can't open all links by safari and by e-mail. When I try to open the link it does not work and it will freeze. then I touch the original key two times to close the safari and the e-mail. How can I remedy this?

    Already, I erase history and Web site data and restart my phone.

    Please help me and give me a useful way! Thank you very much!

    As you can see if you read the forum, this is a known issue. Apple is working on a fix.

  • Safari and emails on my ipad freezes as soon as I click on any link.

    Safari and emails on my ipad freezes as soon as I click on any link. I am on ios 9.2.1.  When checking for updates, it is said that the software is uptodate. pls help. Thank you.

    Seeing that your iPad is updated probably has to do with 9.3 being pulled from servers. For the rest, it seems to be a bug or glitch with safari. Finally, I knew that he had no solution outside waiting for Apple to fix things. You can use another browser in the meantime and use it as a work-around. I use atomic but you can search for a browser in the app store that looks good to you and use it.

    Try to keep your finger pressed on the link until you see the popup 'copy' come then paste this link into the navigation bar of Safari and see if this allows you to follow the links.

  • Links not working not not in Safari and Mail.

    Since I've updated my iPhone 6 more (128 GB) iOS 9.3, an annoying problem has come to life in Safari and Mail.

    In Safari, I can do a search or add a site URL Web through the top bar, but then I can't navigate more because one of the links is clickable, but nothing happens... and it seems that Safari freezes for a short period.

    The same problem happens in the Mail. When I click on a link to the application hangs and I have to restart.

    This makes the phone unusable... Please Apple fix as soon as possible!

    I agree. It is a known issue and Apple is working on a fix to 9.3. This article summarizes some of the problems with the current version. To disable Javascript in Safari, but this sacrifices the features of the web browser.

    http://osxdaily.com/2016/03/25/Troubleshooting-iOS-9-3-update-problems/

  • App store, Safari and iTunes does not connect to the Internet after installing macOS Sierra

    App store, Safari and iTunes does not connect to the Internet after installing macOS Sierra

    After upgrade 'OS X El Capitan' to "macOS Sierra" window only empty "App store" and page "Safari" made its appearance, no error message shows. store "iTunes" and "Dictionary" does not connect too.

    But Google chrome works well.

    So have you tried the next steps in your original post that Safari does not work after installing macOS Sierra:

    (1) x OS: "Unable to connect" or "unable to connect to the App Store. An internet connection is required"- Apple Support

    2) Advanced the steps to correct the problems with the iTunes Store - Apple Support connection

  • Print the text selected in Safari and Mail

    I want to print selected text only from Safari and Mail.  There is no option that I can see for this or to allow this.  I've got El Capitan.  I'm looking for a way to do it without having to copy the selection into another application like Evernote or Textedit.

    Thank you!

    As far as I KNOW, has no way to do this without 3rd party software. For example: http://chimpstudios.com/printselection.html

  • Cannot access my Comcast mail since the last update. I can access it from Safari and Microsoft Windows, but generally do not either of these browsers use

    Cannot access my Comcast mail since the last update. I can access it from Safari and Microsoft Windows, but generally do not use either of these browsers. I chatted with Comcast and they are the ones who asked me to try to gain access to other browsers. And, as noted, I managed. Only my opening my email to Comcast.net inhibits the Firefox, the browser that I use on a regular basis because of this problem I can't use Firefox.

    The reset Firefox feature can solve a lot of problems in restaurant Firefox to its factory default condition while saving your vital information.
    Note: This will make you lose all the Extensions, open Web sites and preferences.

    To reset Firefox, perform the following steps:

    1. Go to Firefox > help > troubleshooting information.
    2. Click on the button 'Reset Firefox'.
    3. Firefox will close and reset. After Firefox is finished, it will display a window with the imported information. Click Finish.
    4. Firefox opens with all the default settings applied.

    Information can be found in the article Firefox Refresh - reset the settings and Add-ons .

    This solve your problems? Please report to us!

  • Safari and App Store are not open. Recently updated to El Capitan 10.11.4

    Safari and App Store are not open. Safari icon will bounce back and not open. App Store comes up with "App Store close unexpectedly"

    Please read this message before doing anything.

    This procedure is a diagnostic test. It is unlikely to solve your problem. Don't be disappointed when you find that nothing has changed after you complete it.

    The test is intended to determine if the problem is caused by a third-party software that loads automatically at startup or logon, by a device, by a police conflict or corruption of system files or some system caches.

    Disconnect all devices wired except those required to test and remove all the expansion cards from secondary market, as appropriate. Start in safe mode and log on to the account of the problem.

    Note: If FileVault is enabled in OS X 10.9 or an earlier version, or if a firmware password is defined, or if the boot volume is a software RAID, you can not do this. Ask for additional instructions.

    Safe mode is much slower to boot and run as normal, with limited graphics performance, and some things work at all, including an audio output and a Wi - Fi connection on some models. The next normal boot can also be a bit slow.

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