Safari crashes and all OS will not respond

Hi all

I have a great difficulty. It was the sixth time that I met this kind of problem. While web surfing with safari and with only two tabs open, the entire OS will suddenly insensitive and even the touchpad on my macbook pro retina does not work. Force quit with keyboard shortcut does not work either. Just whole operating system freezes and the last resort was to force closing down the entire mac. After the restart the mac, I launched the console and this is what I received during the time that the OS freezes.

What should I do? It is a type of hardware failure or it's a bug to Apple?

Thank you.

18/05/2016 com.apple.WebKit.WebContent [1346 6:55:29.008 PM]: < < < < VT - DS > > > > VTDecompressionSessionWaitForAsynchronousFrames: WARNING: wait 5 seconds for a video decoder complete asynchronous frameworks; Maybe it is stuck or has a buggy way that does not make a framework?

18/05/2016 com.apple.WebKit.WebContent [1346 6:55:33.955 PM]: [18:55:33.955] < < < < CRABS > > > > crabsWaitForLoad: [0x7f9ef1efb940] Wait time-out --1001 (msRequestTimeout - 1).

18/05/2016 com.apple.WebKit.WebContent [1346 6:55:33.955 PM]: [18:55:33.955] (Fig) reported err =-1001

18/05/2016 6:55:34.325 PM watchdogd [313]: [watchdog_daemon] @(_wd_daemon_service_thread) - service (com.apple.WindowServer) reported as insensitive

18/05/2016 6:55:35.332 PM watchdogd [313]: [watchdog_daemon] @(__wd_service_report_unresponsive_block_invoke) - could not collect a spindump for (com.apple.WindowServer)

18/05/2016 com.apple.WebKit.WebContent [1346 6:55:39.009 PM]: < < < < VT - DS > > > > VTDecompressionSessionWaitForAsynchronousFrames: WARNING: wait 10 seconds for video decoder complete asynchronous frameworks; Maybe it is stuck or has a buggy way that does not make a framework?

18/05/2016 com.apple.WebKit.WebContent [1346 6:55:42.960 PM]: [18:55:42.960] < < < < CRABS > > > > crabsWaitForLoad: [0x7f9ef1efb940] Wait time-out --1001 (msRequestTimeout - 1).

18/05/2016 com.apple.WebKit.WebContent [1346 6:55:42.960 PM]: [18:55:42.960] (Fig) reported err =-1001

18/05/2016 com.apple.WebKit.WebContent [1346 6:55:51.966 PM]: [18:55:51.965] < < < < CRABS > > > > crabsWaitForLoad: [0x7f9ef1efb940] Wait time-out --1001 (msRequestTimeout - 1).

18/05/2016 com.apple.WebKit.WebContent [1346 6:55:51.966 PM]: [18:55:51.966] (Fig) reported err =-1001

18/05/2016 6:55:51.966 PM com.apple.WebKit.WebContent [1346]: [18:55:51.966] < < < FFR_Common > > > FigFormatReaderCreateForStreamReturningMatchingContainerLabelType: * could create no drive format for URL 09586875_876228479_n.mp4? efg = eyJ2ZW5jb2RlX3RhZyI6InN2ZV9zZCJ9 https://fbcdn-creative-a.akamaihd.net/hads-ak-xft1/v/t42.1790-4/13123714_1082414 & oh = f25f2797fcd6b01 43090c3dd3888d63d & oe = 573 C 8365 & __gda__ = 1463580380_d06910a447965547d063de000b5729f 8 FileType "?" InstantiationError de SuggFileName (null) video/mp4 MIMETYPE =-1001

18/05/2016 com.apple.WebKit.WebContent [1346 6:55:51.966 PM]: [18:55:51.966] reported FigFormatReaderCreateForStreamReturningMatchingContainerLabelType err =-1001 (instantiationError) (error of creation of the FormatReader) to /Library/Caches/com.apple.xbs/Sources/CoreMedia/CoreMedia-1731.15.202/Prototype s/FormatHandlers/FigFormatReader_Common.c line 2157

18/05/2016 com.apple.WebKit.WebContent [1346 6:55:59.011 PM]: < < < < VT - DS > > > > VTDecompressionSessionWaitForAsynchronousFrames: WARNING: wait 20 seconds for video decoder complete asynchronous frameworks; Maybe it is stuck or has a buggy way that does not make a framework?

18/05/2016 6:55:59.473 PM watchdogd [313]: [watchdog_daemon] @(_wd_daemon_service_thread) - service (com.apple.WindowServer) reported as insensitive

If your Mac is running v10.11.4 as indicated in your profile, update your Mac software.

Open the App Store, and then select the updates in the App Store's menu bar.

Your Mac may restart several times during the update process. It's normal.

Then try Safari.

If this does not help, a Safe Mode boot removes system caches can help.

Follow these steps to start in safe mode.

Start or restart your Mac.

As soon as you hear the startup tone, hold down the SHIFT key .

Release the SHIFT key when you see the logo Apple appears on the screen.

After the Apple logo appears, this may take longer than usual to reach the login screen or your office. This is because your Mac performs a check of directory of your drive to boot in safe mode.

To leave safe mode, restart your computer without pressing any keys during startup.

Then try Safari.

On Safe Mode

Tags: Mac OS & System Software

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