Samsung Galaxy - device not detected. ERRO - unknown device

Original title: Samsung Galaxy - device not detected

I have a samsung Galaxy ace and my pc does not detect. He said that the controlprogram is not installed and I can't install it, my pc says its and unknown device...

Hello

1 have had any changes made on the computer before the show?

2 have you installed the software for the Samsung Galaxy Ace?

3. the device was working fine on the computer as soon as possible?

4. are you face any problem with the installation of the program Samsung?

Method 1:

I suggest you to refer to article and install the software on the computer and check if it helps.

http://www.Samsung.com/hk_en/consumer/mobile/mobile-phones/Smartphone/gt-S5830OKATGY/index.idx?PAGETYPE=prd_detail&tab=support

Method 2:

Check the link and see if it helps:

Open the hardware and devices Troubleshooter

http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter

Tags: Windows

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