Samsung tablet driver does not connect with my computer (windows 7)

Hello I have a Windows 7 right and whenever I connect my Samsung galaxy tablet 3 USB it says device driver software was not successfully installed. I checked the updates, it didn't work, but I check the properties of the device it says error code 10

Hello jasmine,.

Thanks for posting your question on the Forum of the Microsoft community.
  1. If it works much earlier? If Yes, did you of significant changes to the computer before this problem?
  2. Have you tried to connect the tablet to another USB port on your computer?
  3. Are you able to connect the tablet to another computer?
I understand that you get an error code 10 device when you plug your tablet computer. This error is due to some kind of unspecified driver or device problem. In your Windows Device Manager is not able to start the unit due to a driver-specific is not recognized. So, let's try a few steps to start in the right direction, diagnose the root cause and solve your problem.
Method 1:
Try to follow the steps described in the following link and check if the problem persists:

Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

How to back up and restore the registry in Windows

Method 2:

You can also download the Software Kies from Samsung for Windows that allows you to connect your phone to your personal computer, makes it easier for you to synchronize data between the devices.

Samsung Kies 

Hope this information is useful. If the problem persists, please post back your results for further assistance, we will be happy to help you.

Tags: Windows

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