Sanchez took control of my ipad.  Can not turn it off or take control of the centre; any suggestions?

How can I get access to my ipad.  Seri is active and I can't stop the machine to restart. Cannot get to the control panel.  The screen is black and Seri will speak and react, but can not get the program to terminate.  Help

Try resetting your device. This will not erase your data stored on that device.

  • Press and hold the sleep/wake button
  • Press and hold the Home button
  • Press and hold both buttons until the display turns off and on again with the Apple logo on the subject.

Alternatively, you can go to settings - general - reset - Reset all settings

If that doesn't work, restore your device to factory settings. Please note that this will delete the data on your device.

Take a look this Apple Support article: use iTunes to restore the iPhone, iPad or iPod to factory settings - Apple Support.

Tags: iPad

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