SANDISK Sansa Clip Zip not recognized by WIN 8

My SANDISK Sansa Clip Zip MP3 player is not recognized by my WIN 8 machine when I connect it via USB.  It works fine on my other machine WIN 8.  Technical support SANDISK told me that the MTP drivers are missing or corrupted.  How do I find, download and install these drivers from the Microsoft site?  Is it also possible to copy these out of the installation of WIN 8 disk I have?

OK, so I found that this worked for me on win. 8

1st: hit 'Windows key' 'X', then click on Device Manager.

2nd: once it go to Universal Serial Bus Controllers, find "USB Mass Storage Device".

3rd: hit search and edit the material (something like that)

4th: there are 2 categories, the first to find the driver automatically, and the second looking for your pc.

5th: click on the first then wait it should work and then it will say that it is recognized and you can sync your Media Player!

I hope this has helped! :)

Tags: Windows

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