Sansa Firmware Updater fails to install every time...

I have had my Sansa View for about 2 months now. I have never been able to install the Sansa firmware update. It seems to go through all the steps, then suddenly steps back on the "download the latest Sansa Updater" and says that failed (once just a second before this step was completed successfully). It seems to with success download it, install it, then save, then he can make another step or it may fail on the registration... I can't. All the steps after downloading disappear and now it says that the step does not and gives me the error message "Installation failed. Please try again later. "I think 2 months is much later...

I am running Windows XP SP3 32-bit. The windows firewall is disabled and I use COMODO Internet Security and I use Avira Antivirus. I tried to disable the firewall and the antivirus just to see if they are the cause of the problem, but it has no effect on the results of the installation. In addition, COMODO logs do not show any activity blocked the Installer (or whatever it is blocked at all today). My account is an administrator account.

Now, I think it should be noted that I don't need an update of the firmware. My player integrates the latest version from the website. What I really want is to convert my videos so that I can use them on the player. Unfortanetly there is no way to install the Sansa Media Converter without installing the Firmware Updater (ahh... how many times I tried wasn't the case... but alas...).

Any help would be appreciated. Thank you.

SOLUTION: I found a thread on the forum of Sansa View that describes the required parameters for the conversion of the video correctly to play on my device. (Here: http://forums.sandisk.com/sansa/board/message?board.id=view&thread.id=3300) Given that I don't need to update my firmware (and lets hope I don't) it is a perfect solution for me (especially considering the horrible things I've heard of the SCM).

Tags: SanDisk Sansa

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