Satellite 1410-604-BIOS update > update BIOS Incorrect in the web?

Hi there again!

Now with a new and strange issue.

We all know that tell old... "If it does not break, don't fix it." And if you put in more computer terms, "especially if it's a BIOS.

Yes, we all know that the BIOS is something quite dellitate to manage. For some reason, we normally feel as if we manage something like nitroglycerine, or radioactive products. And it's because we all know who is put at risk at the moment: our (or sometimes other) computer, the whole system could end up as dead as some pieces of metal, plastic and son.

Well. I passed through all of this, more than 10 times in my life, and only once, it went wrong. But since this old motherboard was already dead, it was not important. But I've always been EXTREMELY care. Allways cross checked everything before you do anything, allways has a backup and a way to allways and restore that backup... I did COMPAQ systems, which have been prepared in this way. A BIOS update was about about a disc, turn on the PC with the disk in the floppy drive and wait. And if you don't like the results, you just click on 'back to a previus BIOS' and that was it... very nice. And easy.

A few days ago a friend gave me a Toshiba Satellite 1410 604 to solve some problems that have been her crazy. After you remove a Norton Internet Security has expired, install avast and scan, I found more than a hundred of files infected with a variety of viruses, malware, trojans, and everything you could imagine. Avast all removed, but the rest of the operating system was so unstable that we decide to format it and install from scratch.

I asked for the restore disks, which obviously it failed because they were lost in one of his trips. After that we had confirmation of Toshiba representatives there is no disk recovery available for this model, because it is too old, we decided to install from scratch like any other normal PC and resigned to losing some of the utilities accompanying that CD and are not available for download on the Web site.

I downloaded all the software available for this model, including two updates to the BIOS. (In reality an update, but in two versions: Windows and traditional) and prepared a CD with all the drivers and programs as if it were a new system installation. And everything was fine, no problems at all. Until we arrived at the wireless LAN card, but that's another problem is already solved (the mini PCI card for the WLAN does not support the encriptación WEP or WAP, and it is not possible to connect to any LAN encripted wireless).

At this point, and when I started setting up and activation of peripheral PCMCIA and USB devices (this computer only supports USB 1.1, 2.0 not) I discovered this text from Toshiba Web site:

"This Bios update adds functionality to your system.
(BIOS stands for Basic Input and Output System. This program is stored in a chip memory dead on the motherboard.
When the computer comes on, the BIOS is launched to perform various functions to start.)

For more detailed updated information, please refer to Information update BIOS Toshiba"

(you can find it here):

[], you need to search for:

Satellite 14xx
Satellite 1410 604

Quite specific. Isn't?)

According to the information in this Web site, the available BIOS fits the following models:

"Satellite 2410 414, Satellite 1410, Satellite 1410 - 654S, Satellite 1410 814, Satellite 2410-303, Satellite 2410-304 s, Satellite 1410 354, 2410-601 Satellite, Satellite 1410-401, {color: #ff0000} * Satellite 1410 604 * {color}, Satellite 2410-404, Satellite 1410-301, Satellite 1410-304, Satellite 2410 S403, Satellite Pro 2100, Satellite 1410 S203, Satellite 2410-304, Satellite 1410 554, Satellite 1410 S102, Satellite 1410 - 354F, Satellite 2410 703, Satellite 1410-303, Satellite 2410 - S203, Satellite 1410-801, Satellite 2410 603, Satellite 1410-902. ', Satellite 1410-313, Satellite 1410-802, Satellite 1410 714, Satellite 2410-354, Satellite 2410 514, Satellite 1410-614, Satellite 1410 704, Satellite 2410 515, Satellite 2410-504, 2410-702 Satellite, Satellite 1410 S103.

Yes... it's here!

Now when you go into the "Toshiba BIOS update information", you get:

"Ref. FAQ: TRO0000000b07.

A BIOS update is a {color: #ff0000} * operation is relatively simple and can be done by computer more competent users * {color}. All BIOS updates can be obtained from "BIOS update" Section download click here...

Note: the BIOS files are specific machine the correct BIOS for your machine should be used. »

Please note that Toshiba does not disencourage BIOS manipulation, on the contrary: they even encourage people to do. It is not badly needed, but at the same time that they encourage people to 'play' with such a delicate question, at the end of this page, in small letters, they say:

"Toshiba provides this information"as is"{color: #ff0000} * without warranty of any kind * {color}, explicit or implied, including, but not limited to, the implied warranties of quality market or adequacy has a specific use." Toshiba shall not be liable to the topicality, accuracy, completeness or quality of the information provided. {color: #ff0000} * Toshiba is not responsible for damage caused by the use of any information provided, including incomplete or incorrect information * {color}. »

This should trigger yellow alarms in our minds.

+ "Human error is inherent in man, and it is not possible to eradicate. It will be displayed always, sooner or later"(Prof. James Reason). +

And finally, I made the mistake. Although I have read this warning, I remembered all these successful BIOS update with COMPAQ and relied for Toshiba. This update was available there, and Toshiba told me that it was for this computer. Great!

So finally, I disconnected all devices (USB), removed the PCMCIA (WLAN), plugged the battery charger to avoid any possible battery problem, restarted windows, and then Windows started the update (windows version, such as recommended by Toshiba). This drug looked very nice, nothing different from what I usually see on these old COMPAQs.

As reported by the update program, the system would restart. And in fact he did.

Windows normally closed (a little faster than normal, but without mistakes, and since there is no other programs that most - even the antivirus not working - no), the computer turned off, all lights (normal) offshore, and then again on...

{color: #0000ff} * BEEEEEEEEEEEEP... BEEEP... ... BEEEEP * {color}

OMG! I never movement something SO bad. 3-1-1!

And now... What a 3-1-1 is here? Award BIOS would mean no card graphics or video deffective card, but it is not true, because it worked 20 seconds ago. There are BIOS.

He never came again to life. He's still 3-1-1 beep.

But now comes the investigation on the human factors involved in this accident.

I found I committed the following errors:

* (1) * rely in the constructor, even if they have WRITTEN their information may be incorrect or incomplete. (BAD if I was a detective QA & QC).

* (2) * I cross checked deep enough (until it was already too late).

* (3) * I haven't looked above for how to make a backup of the BIOS to restore must anything deceive you.

* (4) * let Toshiba lead me to a path that I didn't walk, just because of their supply of 'increased functionality.

* (5) * Beleave in Toshiba when they said "relatively simple operation and can be performed by the most competent computer users"... they never said it is infallible. "."

Then I began the most interesting part of the investigation.

{color: #0000ff} * "what went wrong?" * {color}

Obviously, the update of the BIOS has not somewhere, somewhere. And I wanted to know what and where.

First thing, I discovered that there is another Toshiba search engine called "askiris" ([]) and I looked to see if, for any chance I could get the old BIOS 1.20 version which was installed at the origin of this machine.

And I found something... VERY interesting:

Bq. {color: #800080} * of: *------{color} {color: #800080} * ACPI BIOS Flash version 1.10 for Satellite 1410/1415/2410 *------{color} {color: #800080} * bios for these models. SHUT UP. Downloads. DL. 289838 289838 105481 ACPI BIOS Flash version 1.10 for Satellite 1410/1415/2410. 2002-10 - 04 105589... *------{color} {color: #800080} * published 04/10/02 *------{color} {color: #800080} * of: *------{color} {color: #800080} * ACPI Flash BIOS version 1.40 for Satellite 1410/1415/2410/2415 *------{color} {color: #800080} * FDD Version 1.30 shut UP. Downloads. DL. 357972 357972 105481 ACPI BIOS Flash version 1.40 for Satellite 1410/1415/2410/2415. 2003-01 - 31 105589 PUB... *------{color} {color: #800080} * published on 31/01/03 | Rating: *------{color} {color: #800080} * of: *------{color} {color: #800080} * ACPI BIOS Flash version 1.20 for Satellite 1410/2410 *------{color} {color: #800080} * error message when the BIOS TAIS. Downloads. DL. 305240 305240 105481 ACPI BIOS Flash version 1.20 for Satellite 1410/2410. 2002-11 - 01 105589 PUB... *------{color} {color: #800080} * published 01/11/02 | Rating: *------{color} {color: #800080} * of: *------{color} {color: #800080} * ACPI Flash BIOS version 1.30 for Satellite 1410/1415/2410 *------{color} {color: #800080} * 1) changed the content be QUIET. Downloads. DL. 330963 330963 105481 ACPI Flash BIOS version 1.30 for Satellite 1410/1415/2410. 2003 01 - 03 105589... *------{color} {color: #800080} * published on 03/01/03 | Note: * {color}
These are: V140, V110, V120 and V130 for 1410/15 and 2410 series.

GOOD! Or not?

Let's take a look:

First thing I did was download all four files.

Then I took the same version that made the accident: 1.40

I unzipped the file, which I found:

2009-06-05 00:17 < DIR >.
2009-06-05 00:17 < DIR >...
31/01/2003 08:38 11410v14.iso 1 605 632
31/01/2003 08:38 511 764 14 1370. EXE
{color: #ff0000} * 01/08/2003 17:03 2410a9v140.exe* {color 724 480}
01/09/2003 09:32 250 663
10/08/2002 05:26 30 697 chgbiosa.exe
31/01/2003 08:36 1 087 instinfo.bat
2002-05-13 15:25 378 175 launcher.exe
31/01/2003 08:36 433 launcher.ini
2009-06-05 00:17 0 list.txt
31/01/2003 08:36 14 768
* {color: #ff0000} 31/01/2003 08:36 12 513 readme.txt {color} *.
11 archivos 3 530 212 bytes
3 dirs 9,404,600,320 bytes free

And I got my first surprise here: there is a {color: #ff0000} * README. TXT * {color} that was not present in the file that I downloaded earlier from the repository of drivers.

So I went the readme.txt and I found this:

'README. CDC TXT 31/01/2003
Flash BIOS version 1.40 for Satellite 1410
This BIOS is applicable for the following models:

Satellite 1410-S105
Satellite 1410-S106
Satellite 1410-S173
Satellite 1410-S174
Satellite 1410-S175
Satellite 1410-S176
Satellite 1415-S105
Satellite 1415-S106
Satellite 1415-S115
Satellite 1415-S173
Satellite 1415-S174
Satellite 1415-S175
Satellite 1415-S176
Satellite 2410-S203
Satellite 2410-S204.

Please note that the model 1410-604 is * NOT * listed.

I thought ' well, there must be another archive... ". »

But then I realized a name that seems familiar, that is, in the directory where I unzipped this file 1.40, and the name is:

{color: #0000ff} * 2410A9V140. EXE * {color}

So I took the other file, the update of BIOS_Win, and I discovered that the name of the file is:

* {color: #0000ff} 2410A9V140. EXE, {color} * (Ups!)

So I once again, uncompressed to find:

El volumen of the D unidad no tiene etiqueta.
El n£ series volumen del mero are: 8838-E175

Directory of D:\Shared\diskette\2410A9v140

2009-06-05 00:43 < DIR >.
2009-06-05 00:43 < DIR >...
* {color: #0000ff} 01/09/2003 09:32 _250, 663_ BIOFCA9T.COM {color} *.
2002-07-17 03:38 biosupd2.ini 35
13/07/2001 13:22 6 277 chgbios2.vxd
* {color: #0000ff} 10/08/2002 04:26 697 _CHGBIOSA, 30. EXE, {color} *.
11/09/2001 09:14 134 clean2.reg
2002-07-17 03:35 342 064 install2.exe
2002-07-16 06:55 241 664 nchgbios2.exe
18/08/2001 11:41 3 435 nchgbios2.sys
23/10/2001 18:55 11 476 nchgbios2NT.sys
26/08/2001 09:00 49 152 nchgbios2svc.exe
13/07/2001-17:05 49 152 tbdecode.dll
2002-03-14 06:42 49 152 TCHGBIOSInfo.dll
2002-06-21 11:25 1 796 tosclean2.bat
11/09/2001 12:01 967 tosclean2.pif
2002-06-21 11:34 toscleanAUTO2.bat 1 841
2002-06-21 11:44 toscleanSMS2.bat 1 796
2002-06-21 08:51 2 038 tosntclean2.bat
2002-06-21 08:51 2 084 tosntcleanAUTO2.bat
2002-06-21 08:52 2 038 tosntcleanSMS2.bat
Archivos of 20 bytes, 1 046 461
2 dirs 9,402,793,984 bytes free

No readme file...

Then another issue raised in my mind: what happened to the other file 1.40? What did the other 2410A9V140. EXE are inside?


El volumen of the D unidad no tiene etiqueta.
El n£ series volumen del mero are: 8838-E175

Directory of D:\Shared\diskette\comparacion_toshiba\askiris\241 0a9v140

2009-06-05 00:46 < DIR >.
2009-06-05 00:46 < DIR >...
* {color: #0000ff} 01/09/2003 09:32 _250, _BIOFCA9T.COM {color} * 663
2002-07-17 03:38 biosupd2.ini 35
13/07/2001 13:22 6 277 chgbios2.vxd
* {color: #0000ff} 10/08/2002 04:26 697 _CHGBIOSA, 30. EXE, {color} *.
11/09/2001 09:14 134 clean2.reg
2002-07-17 03:35 342 064 install2.exe
2002-07-16 06:55 241 664 nchgbios2.exe
18/08/2001 11:41 3 435 nchgbios2.sys
23/10/2001 18:55 11 476 nchgbios2NT.sys
26/08/2001 09:00 49 152 nchgbios2svc.exe
13/07/2001-17:05 49 152 tbdecode.dll
2002-03-14 06:42 49 152 TCHGBIOSInfo.dll
2002-06-21 11:25 1 796 tosclean2.bat
11/09/2001 12:01 967 tosclean2.pif
2002-06-21 11:34 toscleanAUTO2.bat 1 841
2002-06-21 11:44 toscleanSMS2.bat 1 796
2002-06-21 08:51 2 038 tosntclean2.bat
2002-06-21 08:51 2 084 tosntcleanAUTO2.bat
2002-06-21 08:52 2 038 tosntcleanSMS2.bat
Archivos of 20 bytes, 1 046 461
2 dirs 9,402,781,696 bytes free

* {color: #ff0000} they have two 20 files and 1 046 461 bytes. I asumed that they are the SAME two folder {color} *.

And the readme file does not list the model 1410-604 in its readme file, so I can't explain it except as a Toshiba error. * {color: #ff0000} they put an incorrect BIOS on their website and has proposed updating and somehow lead to such mistakes. {color} *.

(Except in the case that one of these models is a name that is different from the model 1410-604, and if that's the case... now I don't know why this BIOS do not work with this computer).

The worst thing is that neither the other files (V1.10, 1.20 and 1.30) lists the 1410-604, apparently so no solution possible workaround for this problem. I need an original v1.20 to the CMOS, and Toshiba seems to have. They offered me to solve the problem, leaving the laptop to an ASP, and pay only € 95 for the work and about € 280 for a motherboard replacement, I will get it resolved. But they offer no guarantees of their possibilities because is a model "too old" and "abandoned" and "unsupported"...

In other words, they said 'you don't have to bother with it, just go and buy a new' (something of quite out of my reach in this time of crisis): P

Thanks for reading so far.

Now, what I need is to get ideas on a work around for this, my ideas are:

(1) the CMOS has some startup that works (it allows a roll-back if you have the appropriate file). So I need a good BIOS to burn in the CMOS memory, the SAME SAME model (a backup BIOS) but the backup should be sufficient for the burning program (CHGBIOSA.COM).

(2) it is always possible that the BIOS might be OK, but the CMOS data has been corrupted somehow. If so, the CMOS of compensation could solve problem. But I wasn't able to find a clear cmos from the outside button, and after disasembling I took battery, with no good result. I try to leave the MOBO without battery for a period more long (I left it about 20 seconds) just in case where 20 seconds are not all capacitors for well pass zero values. I don't have a lot of hope in this point.

(3) try to get a REAL good update from Toshiba. I contacted technical support several times, and I was able to verify that they are only - phone operators, with a script in front of them, and when the problem is going - out of reach, they fall in the same response: "you must go to an ASP. I still have a faint hope to find someone who really knows a little and could illuminate with a good BIOS in this disc.

(4) as far as I could find, this BIOS is not any BIOS-manufacturer known. It seems that it has been developed by Toshiba (own brand), so the Phoenix crisis recovery disk won't be of any help here. As well as any other BIOS recovery tool not designed for Toshiba BIOS. But I'm open to all ideas, which could be put to the test more or less safely. (Remember that the 'BIOS-BOOT-PART' feature still works, I don't want to lose that possibility alone of redemption).

Wwwaaaaoooowww... what a falks long post! Sorry about that!

Forgive me, but I wanted to be really clear.

Someone give some tips or advice will be greatly appreciated.

Please don't say that I shouldn't be doing... I already know that. I already did some research and found my mistakes, not to repeat them. Now, I need to spend, to move and to try to solve this problem, or at least learn to solve similar things. As much as possible.

Thank you once again, in advance, and sorry again.


Post edited by: Fenix_D
Modified subject to beter reflect what the problem is (apparently erroneous file BIOS in Toshiba Download Center).

Hi Fenix,

Wow... He tooked a lot of time to read your post...

Maybe I can help you.

The Bios in the website is the right one. If you have downloaded the right version of the Bios.

Toshiba America, which has most of the time the Askiris you used isn't accurate models for Toshiba Europe.
This should be the reason, why does not the readme file contain the European model.

I'll try to do an update of the fresh Bios using the update of the traditional Bios.

Copy the files on the disk, put it in the floppy drive, press and hold power on the notebook tab.
After that the laptop is off, press on and hold the key on the left side of space power on the laptop new bar and wait until it turns off again.

If your laptop does not power perhaps the most, the RAM is default?

Therefore, if the use of the traditional Bios or change memory doesn't help, and your laptop is still dead you should go to a SPA, but it will cost money.

I now have my fourth Toshiba laptop and I had never problems with the Bios updates.

The 1410 is very old I think, so before you go to a SPA, I'd buy a new ;)

Best regards


Tags: Toshiba

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