Satellite 1800-712 does not recognize my USB external HARD drive

Hello

I would really appreciate the help. I own a satellite 1800-712. I have receently bought a usb external hard drive for some extra memory (IE Toshiba MK4026GAX USB Device)

When I connect it to my usb port it records any with the computer. The green light so there is power to the hard drive. The usb ports recognized of other fine features (a modem and memory stick)

I tried the external hard drive on a desktop pc and it works fine.

I have downloaded all windows xp service pack updates and updated my bios. Don't know what to do now.

Please help and thank you in advance!

Hello

Although sometimes, I know that the OS is not able to recognize the external USB device, because the device external USB (HDD) consumes more energy than the 500mA.
The USB ports provide 500mA power and if the device needs more power so it s is not possible for the Windows operating system to recognize the external device.
You have an external power supply for the USB HDD? You should use it.

Good bye

Tags: Toshiba

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