Satellite 2450-201-not able to play the DVD-DL

I AM UNABLE TO READ DVD DL DISK ON MY LAPTOP.

THE DISC KEEPS WHIRRING IN THE DRIVE BUT WILL NOT START.

CAN SOMEONE TELL WHAT I CAN DO TO SORT THIS PROBLEM.

Thank you.

Hello

The drive that was supplied with the device only supports this media:
CD-ROM, CD - R, CD - RW, DVD-ROM, DVD-R, DVD - RW, DVD-RAM

It seems that the DVD-DL is not supported.

Tags: Toshiba

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