Satellite 5005 - recovery disk not recognized

I'm trying files my satellite 5005-S504 but when I put the original disc, one in the computer does not recognize say 5005 series disc and is not compatible with this PC.

Help, please!

Can you tell us more about your laptop?
Is this laptop your day or you have bought used?
East - the first time that you use the recovery disk?
Maybe is exchanged mainboard?

In any case, visit Toshiba US page under http://www.csd.toshiba.com/cgi-bin/tais/su/su_sc_modSel.jsp for assistance

There you can find description and DMI tool how to use it. After using this tool, the motherboard will have good information. Before the start of the recovery procedure this information is compared with the information stored on the recovery image. If these two pieces of information are the same, you will be able to install the recovery image.

Surroundings and good luck

Tags: Toshiba

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