Satellite A100: How to reinstall the operating system with recovery CD?

Hi guys,.

My laptop (8 months) has been crashing (Windows XP) lately and I tried to use the product recovery CD but nothing happened (the laptop failed to boot from the CD, instead, she starts toward the window of connection for Windows XP Home edition). When I open the CD in windows Explorer, then I realized it was empty. Is it supposed to be empty?

Even if the laptop came with a second CD, "Express Media Player Recovery CD", I think that's going to be for recovering pre-installed software supplied with the system.

I guess I can contact Toshiba for another free product recovery CD (or are they supposed to be two?) my system is still under warranty.

Please I need confirmation on this asap.

Post edited by: [email protected]_UK

Hello

It's very strange, I can't believe that the Toshiba Recovery CD is empty!
There must certainly be a ghost image.
Very, very strange and mysterious

The Express Media Player recovery CD retrieves only the Media Express Player but not the entire operating system!
I also recommend to ask the ASP in your country for a replacement CD recovery.
Perhaps you could send guys the empty recovery CD because they do not believe! ;)

Tags: Toshiba

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