Satellite A215-7437 - black screen

User of the new forum here. We have a Satellite A215-7437 who recently began to exhibit the dreaded question 'black screen '.
When I did some research last night, I discovered that there is an update of the BIOS 1.9 for the major part of the A21x line which has solved this problem - but it is not compatible with the 7437 which can only be updated to 1.8 (which I applied, discovering that the laptop was still at 1.0).

Update BIOS 1.8 documentation does not mention the 'black screen' issue and its release date is prior to the update of the BIOS 1.9, then I fear that Toshiba has forgotten to release this patch for the model 7437 or wrongly assumed that the 7437 does not suffer from this problem (the boards consensus seems to be that the bug was in the whole of the A21x range).

Can someone Toshiba explain this issue?
My wife uses its Satellite for evanescent subcontracting and loses the job when his cell phone freezes like that, so an explanation and/or to come fix would be appreciated.

Thanks in advance.

Firstly if it seems you are a newbie and don't know that this is a user to user forum.
If you want to hear something guys from Toshiba, you must contact the Toshiba. Here we can give you some advice

I think you mix something; your laptop is an American series. It looks like a mobile phone American due to the 5 in the model number.
If you need updates to the BIOS, you will need to perform a search on the page of the Toshiba driver we.

Second, I put t know what you mean by black screen problem but I recommend to check whether your operating system is up-to-date. Check if you can update the graphics driver and check the BIOS of Toshiba page we,

Tags: Toshiba

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