Satellite A215-S4747 (internal and external) microphone does not work

Hello

I write about my wife by Satellite A215-S4747 running Windows XP.
A few months ago as the built-in microphone and external microphone has stopped working.

This made me think it was a driver problem, although no issue in
Control Panel > sounds and Audio devices > equipment for all drivers.

I went through the Troubleshooting Wizard, but that did not help.
I went and downloaded drivers RealTek HD Audio (R2.67), but that didn't fix it.

Any help is very appreciated.

Thank you

Peter

I want to emphasize that this machine is about 6 years old, making the possibility of some parts break most likely...

Hello

Sound works. Right? Well well, in that case I n t think that it is an audio driver problem.

First of all, I think you should check some basic settings.
(1) mic device.
Go to the control panel-> sounds and Audio-> Audio-> sound recording devices
Here you check if device right microphone has been selected

(2) mic volume
Go to the control panel-> sounds and Audio devices-> Audio-> audio-> Volume
Here you check if the volume is at max level
Additional button Advanced should be available at the bottom of the mic volume control click that it and check if the mic push in checked.

Have you installed some tools or software which may affect (disabled) the microphone?

Tags: Toshiba

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