Satellite A30, Win XP Pro SP3 - modem does not work

Another problem with this laptop Satellite A30
The built-in modem does not work.

* Explanation: *.
The driver is correct and downloaded from the Toshiba support site.
The modem is identified as "Toshiba software modem amr" and is installed on com3 port.

When I click on "diagnosis" and "ask modem" (right labels can be different, since my is an Italian win xp, I just translated the Italian labels), a window pops up saying: it is impossible to open the door (port), the modem is connected to.

I tried to change the com port of the modem to different numbers, but the problem is the same.
I don't know if the modem is a real map connected somehow to the main Board or is built right on the main map. It would be the first case, I may change see ad. BTW, the mini slot pci is already occupied by the gigabyte of Wi - Fi, so the modem must be elsewhere.

This is strange, since I've done at least 2 other win xp pro on this machine facilities, always download and install the appropriate drivers, and the modem has never worked.
Thank you
S.

Hello

Have you installed the SP3 Windows XP Home edition, then the drivers or SP1 and later updated to level to the SP3 version?
> It's strange, because I did it at least 2 other facilities on this machine pro win xp
What other facilities?

Tags: Toshiba

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