Satellite A300-1BZ with Vista - Port Com disappeared

Hello world.

My first time and I'm a bit of a dunce with technical stuff, so please be gentle with me!

A300-1BZ with Vista.

Some time ago I installed "CarSoft V.83" (diagnosis engine) of CD on my laptop. He asked me to check the com port.
I looked in Device Manager and in the list that I saw "port com 4". OK, we'll go with that then. Everything worked well and I was luckily away talking to my car.

Yesterday I went to use it for the second time and he says there is an error with the com port and 'check' the com-port.
So, I got the Device Manager to the top and there is no mention of any com ports in the list! It is the last time I looked, and now he's disappeared!

I was at a loss what to do, I uninstalled the CarSoft, then re-intsalled once again. Received the same error message.
Went to Device Manager. Still no com port 4 from the list, or anything that pertains to a com-port.

I don't know how or if I can get it back.

Help, please!

Hi mate

First of all there is no COM port. The com port that you could see in the Device Manager has been a virtual port created by the software of the car.

What to say
I recommend to remove the software of the car of the first installation.
Then download the CCleaner and clean registry and system entries.
Restart the computer, and then rerun the CCleaner
After that, install the software in the car again

Maybe it helps

Tags: Toshiba

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