Satellite A300 DVD tray will not open and cause high CPU utilization peaks

Hello

I have a laptop Toshiba Satellite A300 - 1 MM and I have a problem with the optical drive (Mat * un DVD Ram Uj880as):

DVD - RAM plateau sometimes refuse to open. The LED lights up briefly, but still nothing. Windows recognize the drive but the plateau of refuses to open. Eject commands the position of work and management of the computer-> disk management will not work. I can open the tray manually but the optical drive will not read any cd/dvd. No error code in return.

When that happens it cause peaks of high utilization of the processor (from 60 to 100%) in the System Idle Process. Just stop and restart it solve. After that, the laptop also runs fine and the optical drive.

I replaced Win7 32-bit with a 64-bit version and the problem persist.

Help, please. Thank you.

I have the same machine with Win7 32 bit and use several players. Everything works perfectly. On this virtual path, it is not easy to say what may be the problem. The configuration of your laptop is not known to us, and we don t know how you set up your operating system and additional applications are preinstalled.

Maybe stupid advice now, but you must install recovery image original Vista that you got with the functionality of your laptop and test with the factory settings. If the same problem occurs we can chat about it.

Tags: Toshiba

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